Cold Stone Creamery
$$ • Ice Cream, Custom Cakes
Hours:
14126 Rivergate Pkwy Ste 100, Charlotte
(704) 583-3828
Cold Stone Creamery Reviews
The ice cream is great! The line is long most of the time and very slow all of the time. I wasn't too happy with the level bowl I got this time. I've been very happy to get an over-full bowl in the past.
Great Customer Service! Although there may be technical issues the franchise should fix, the employees are great. When I came Natalie and Samantha was upfront taking orders, she went upon and beyond to make sure mine and the other customers were well taken care of, which is really rare these days, all while Micheala the manager on duty was handling a rude customer, everyone kept it very professional I will definitely be back!
Ratings
Menu
Hours
Monday | 12 - 10PM |
Tuesday | 12 - 10PM |
Wednesday | 12 - 10PM |
Thursday | 12 - 10PM |
Friday | 12 - 10PM |
Saturday | 12 - 10PM |
Sunday | 12 - 10PM |
Came in to get some ice cream to-go. Employees seem aggravated and was speaking about frustration. They never said hi or welcome. Then I was giving my ice cream in a cup over flowing with lids. I tryed to clean it up in front of the Employee, but felt like they should have done it before giving it to me that way. She did say sorry about the mess before sliding it to me... By the time i got to the car it was starting to drip again and made a mess in my car. I just left the wash...read full review