Cold Stone Creamery
$$ • Ice Cream, Custom CakesAbout Cold Stone Creamery
Customers' Favorites
Strawberry
Cold Stone Creamery Reviews
119 ratings
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Very tasty ice cream and they have so many options and toppings I can never run out of combinations
My daughter and I love it!!! We go everytime we near there.. Luck charms is my absolute favorite.. all of the flavors that we tried so far are amazing
Evan was extremely kind. We came in for some end of week ice cream and it was delicious!
Hours
| Monday | 12 - 10PM |
| Tuesday | 12 - 10PM |
| Wednesday | 12 - 10PM |
| Thursday | 12 - 10PM |
| Friday | 12 - 10:30PM |
| Saturday | 12 - 10:30PM |
| Sunday | 12 - 10:30PM |
Cold Stone Creamery is known for its excellent ice cream, although customers sometimes experience long lines and slow service. The staff strives to provide outstanding customer service, with employees who are friendly and go above and beyond to ensure customer satisfaction, even in challenging situations. The ice cream is always a highlight, and the staff's professionalism is impressive.
Customers have reported inconsistent bowl sizes, but the staff makes up for it with their excellent customer service. One customer praised the employee who realized the pint was not full and added more ice cream and toppings without an additional charge. However, another customer experienced inconsistencies, with one employee partially filling the container and charging for extra toppings, while the previous visit had no such issues.
Overall, the Cold Stone Creamery experience is praised for the delicious ice cream and the staff's commitment to providing exceptional service. Customers have had both positive and negative experiences, but the majority appreciate the efforts of the staff to make their visit enjoyable.