Firehouse Subs in Concord

“I really hope the District Manager sees this because I have to give a huge shoutout to Parker—he’s also a student who always delivers amazing customer service. He’s kind, takes pride in the food he makes, and genuinely cares about doing a great job. He’s such a positive representation of Firehouse Subs! Jared is also super friendly, and your assistant manager, Kyra (or Kyla, sorry if I got that wrong), is always upbeat and welcoming. She even made me my first Firehouse house salad, and it was not only beautiful but absolutely fresh and delicious! I’m there almost weekly, and every visit is a great experience. Thank you for making this location one I can always count on—I truly appreciate the care and energy this team brings every single time.“

“I’ve had the Cajun chicken sandwich from Firehouse Subs at many different locations, but this one was on another level. They followed my order perfectly, everything was fresh, flavorful, and honestly one of the best sandwiches I’ve had in a long time. The manager greeted me with respect the moment I walked in, and the entire staff provided top-tier customer service from start to finish. You can really tell they care about quality and the customer experience here. Absolutely outstanding. I will definitely comeback! :)“

“Sarah, the manager remembered my order from the last week when I visited. What a sharp mind. She super friendly, fast, and she actually pays attention. Second time seeing her, same excellent service. She’s got it going on. Thank you Sarah 5 Star Service.“