Firehouse Subs in Concord

“I love the meatball pepperoni pizza sub just without the meatballs lol and the brownies are to die for!!! Plus the manager there is so awesome as well as the rest of the employees. Not to mention it's always so clean including the bathrooms. I highly recommend this place to anyone!!!! You won't regret “

“We had a large order for a work event. They did a great job labeling everything accordingly so we didn't have to look through each sandwich! The girls really enjoyed what they ordered we even got it again the next day . All delivery orders so unfortunately no ambiance report here. But for work lunch large orders this was better then other sandwich chains !“

“The food and quality qq truly amazing and this is my favorite sub place. But things need to be addressed and known and hopefully will bring back our regulars we had come everyday that no longer even come and it has nothing to do with the delicious good priced food that is served. It's the how organization is handling it. I miss the old managment in this location, Brandi and Shawn had it down. Once they all left and the store was closed and reopened way to early for the circumstances when it obviously was not the best desision. Things were getting back and good but any new managers hired turns away because of how chaotic, Un trained, and child like behaviors as if theres no rules or plan Common sense of the staff, and simply not having the experience at all or very little. Just because you have a title doesn't mean you can make new rules and still act like a child which they are and there's a previous review about it and it basically explains this and thr experience they went through. Employees that have been working since He was in kindergarden and isn't even an "adult" yet let alone act like one because that number only means your gonna find out how things really work and that's the start of manhood, not a number. Meanwhile there's employees in there 30s acting like teenagers running around cursing in front of customers, and acting like a little stress is a huge deal and making everybody in the store miserable ( tim). So please understand the situation at this store and realize it's not just the employees' fault for the circus of a store right now that I love and its awful to see how it was to how it is now with customers, atmosphere, and employees being organized and know there point and bomderies. The manager needs to understand more common sense when it comes to how the atmosphere is not just there work and blasting random music on the front line while there's people eating and orders being taken and employees trying to communicate and all because you think you have thr right because your a "manger" which also means you should be humble enough to understand how to treat employees and compose yourself against somebody lower that's acting a fool and stepping down to there level. NOT MANAGMENT MATERIAL AT ALL if you just know everything in the store but don't act like a Manger and Escalateing an issue instead of pointing fingers and letting it get to you where you refuse to work. That is not how it works and this will make the store dead for anybody coming in if they assume they gotta deal with this everything because it's been a couple weeks now of horrible reviews and costumer service when that's the first the first thing that matters, not having extra prep done because it won't get sold because these people aren't coming back and making bad reviews and all the regulars are so upset with this transition along with the only 2 employees that stayed and are left from the old crew and they have been working there bootys off and dealing with all this extra stress and work and going from having a schedule to no schedule for weeks just told 12 hours before if you had to work which also effected one of the valuable workers to get sick because of medications needed on a schedule got all messed up and put him through withdrawals. So, if there are any good workers out there please come get a job as well as a good sub on your visit because they need you more then anything! Just having a couple is not enough!! And it's effecting that small few and the company in so many ways. Wishing the best of luck that this might affect anybody in a good way or at least understand what's happening in this store that won't be permanent.“