Firehouse Subs in Charlotte

“Food is great but I am more impressed by the manners, customer service, and general positivity of the employees! We’ve been numerous times and their personable personalities are always so refreshing and unfortunately rare these days. So thank you; it matters!“

“Wow, this place has really turned around, in a great way. The new owners and staff are doing a fantastic job! Came in for lunch and the place was packed. Happy customers filling every table. Just like years ago! Great service and delicious subs!“

“We’ve been to a lot of firehouse locations and love their food but the service has been lacking. This location however, their staff was too notch. From our order being taken to an employee who obviously just got off a shift asking how our food was. You can tell that they like working together, take care of each other and are there to work. I applaud the staff, the training and the manger. Thanks for a great experience!“

“Took my daughter out to eat today and I was glad she had a good time . I ordered her a medium cheese steak combo and I had the same thing but a large one came to about 30 something dollar and change . The food was good but I had better . Probably try another location next time . Over all the ladies there was working hard and very polite“

“I have to say, Bryce makes the best subs!! Will only go if he's there and next time will ask if he can make my subs. He's very attentive & kind. Should definitely be manger if he isn't already.Thank you kindly,Miss. Janet K.“

“I'm so glad I'll be back to work soon, I have an addiction to this place. I just learned there is a point kind of system. I'm going to download the app and maybe reach out to somebody to see about getting a bunch of lost points. Ugh, I even asked one day if you had something like this and was told no. Ah, I hate when the employees are not knowledgeable of there work place.“

“My favorite chain for the best hot vegetarian subs! I could eat their veggie subs every day and never get tired of them. The restaurant is fast- casual. You order at the front, wait for your food, grab it when it's called and find a table. The pickles also taste amazing. My only complaint is that they never add extra side pickles whenever I ask.“