Firehouse Subs Northlake Mall
$ • Sandwich Shops, Fast Food
Hours:
9335 Center Lake Dr #130, Charlotte
(704) 494-3330
Customers' Favorites
Firehouse Subs Reviews
I was pretty squarely disappointed today. This is not the worst experience I have ever had in my life, but I hope this would at least make its way to the manager, because I love the Firehouse brand and sandwiches, and this is my local store.I came in and asked for a New York Steamer, on white, no Italian dressing, add lettuce and olives, to go. Normally I would not comment on this kind of thing, but this was just the first issue of the process, but I had to repeat my order 3 times...read full review
By far, the most UNFRIENDLY Firehouse I've ever been to anywhere. Stoic, straight-faced staff that refuse to greet or crack even the faintest smile. The food is good but the staff is COLD & clearly do not want to be there.
Ratings
Hours
Monday | 10AM - 10PM |
Tuesday | 10AM - 10PM |
Wednesday | 10AM - 10PM |
Thursday | 10AM - 10PM |
Friday | 10AM - 10PM |
Saturday | 10AM - 10PM |
Sunday | 10AM - 10PM |
I love Firehouse and have never had an issue at this location until today. I ordered a meal, which includes chips and a drink. I asked the employee for a cup twice and he finally responded saying their drink machine was down. I asked why I was still charged for a drink…he didn’t answer nor did he offer a partial refund or another item to make up for the difference.