Zaxbys Chicken Fingers & Buffalo Wings

$ • Chicken, Chicken Wings, Salad

Menu Order Online

About Zaxby's

Zaxby's Chicken Fingers & Buffalo Wings offers a variety of delicious meals, including popular items like the Boneless Wings Zax Packz and fried pickles. Customers appreciate the food's quality and how well it reheats, making it convenient for leftovers. The drive-thru service is generally efficient, with staff members providing friendly and positive service, which helps make visits quick and pleasant. One staff member, in particular, was noted for outstanding customer service, making the experience even better.

However, there are some issues that affect the overall experience. The parking lot and drive-thru are poorly lit, creating safety concerns, especially in the dark. Several customers mentioned that the soda machine often runs out of drinks, particularly caffeine-free options, and that staff did not address this promptly. Additionally, the curbside service has problems, as signs directing customers to call upon arrival have outdated or non-working phone numbers, making it confusing to pick up orders without entering the restaurant or drive-thru.

Despite these issues, many customers enjoy the food and the friendly staff. The restaurant provides a satisfying experience overall, but improvements in lighting, drink availability, and curbside service would enhance customer satisfaction.