Starbucks in Hickory

“This is only 1 reason I love this location. The employees are always so kind. If there is ever a mistake (which is rare) is it corrected immediately, with a smile and deep apologies. This cup message tonight still has me smiling hours later. I used to come every night before work and then stopped because of changes of work hours. I love this and to be remembered is amazing considering how many people come through this location. I will always come here and tell people to come here.“

“For the past two weeks, I’ve been driving over 8 miles one way every single day just to get a cup of coffee while my kitchen is being overhauled. And honestly? I look forward to that drive — not because of the coffee alone, but because of the people at this location.

In such a short amount of time, the staff not only remembered my name, but also my regular order. The consistency is always there, but what truly stands out is the warmth. The genuine smiles. The way I’m greeted every time like I matter — not like I’m just another transaction passing through.

No matter the day or the shift, regardless of how busy it is (and they are busy), every employee takes a moment to acknowledge me, ask how I’m doing, and make me feel welcome. I can see how hard they work. I can see when they’re tired. Yet they still choose kindness, conversation, and care. That says everything about the people here.

It’s gotten to the point where I almost wish my kitchen renovation would take longer — just so I’d have a reason to keep coming here every day.

I’ve seen some negative reviews complaining about speed or small inconveniences, and I truly don’t think they’re fair. I remember Christmas time — when this was one of the only places open — and even then, the staff showed up with smiles and grace. That kind of dedication deserves appreciation, not criticism.

This team goes above and beyond, and it shows. Thank you for the coffee, yes — but more importantly, thank you for the humanity. You’ve made my mornings better in ways you probably don’t even realize.
💙“

“Loved the whole set up and layout of the the place. Very cozy and comfortable place to get a cup of coffee! Wonderful environment and if you’re looking for somewhere to hang out and bask in the relaxing atmosphere this is perfect. Also very nice staff!“

“I decided to stop in to grab a cold brew during a grocery run on Saturday 5/17/25 around 12:30 in the afternoon. Per normal, the Target Starbucks line was rather long, but I was luckily shopping kid free that day and in no rush to scurry back home, so I waited patiently (all the mamas understand). I would guesstimate I waited between 10-15 minutes and the entire time only one person was working, a very tall, dark haired man. I wish I had gotten his name because I would love to give him the biggest shout out! The whole time I was in line I watched him seamlessly take multiple orders and make their drinks all in a line like a bar tender. He never messed up, never faltered, and pumped out coffee to the masses like a pro. You know how us white girls can get about our sugar flavored drinks, and he met every single one of us in line with a big smile and welcomed greeting. He held polite conversations as he worked and even made sure each person got their correct order handed directly to them, instead of just slamming them on the counter for you to find. I'm not sure where you found them gem of a gentleman, but during the time I was there, he made each and every person feel like their order was important and even the grumpiest Karen seemed to leave in a better mood (that may have also been because they finally got their caffeine fix for the day). He made sure when taking your order you didn't miss anything, and would double check to make sure you have everything you want when he handed off the goods. He'd even offer to fix your drink if you have any issues. I know it's stressful being the only one working (I'm hoping there was a coworker on break and Starbucks didn't just fail this man by having him work alone on a Saturday), and I hope he knows how amazing he is to take a deep breath, grit his teeth, and keep on pushing through as if nothing was the matter. I don't even know if my cold brew tasted good or not because the only flavor I could taste was pride. Whoever his mama is, should be proud.“

“We doordashed Starbucks one time and ordered four sirachas, and they didn't include any, we ordered 24 this time and they included a whole pack with a cute note that said sriracha, lots of siracha!
We love the Starbucks siracha and it was his birthday, it was a great birthday gift, thank you Starbucks!“

“First time having Starbucks in the South and we were pleasantly surprised. We are used to Seattle area Starbucks and the coffee there was always bitter. Not here! Great coffee and service. We also ordered the cheese danish and were expecting it to be the suger plum cheese danish, but it was plain cheese, but it was good anyway. We will be back!“