Starbucks in Hickory

“This is only 1 reason I love this location. The employees are always so kind. If there is ever a mistake (which is rare) is it corrected immediately, with a smile and deep apologies. This cup message tonight still has me smiling hours later. I used to come every night before work and then stopped because of changes of work hours. I love this and to be remembered is amazing considering how many people come through this location. I will always come here and tell people to come here.“

“Had a wonderful time at this Starbucks location. Spent the day putting together a Lego set with my son & we got to enjoy wonderful Vanilla Cold Brew coffees while putting the Lego set together. The place was super clean, the staff was extremely polite & were super fast with their service.“

“Loved the whole set up and layout of the the place. Very cozy and comfortable place to get a cup of coffee! Wonderful environment and if you’re looking for somewhere to hang out and bask in the relaxing atmosphere this is perfect. Also very nice staff!“

“I decided to stop in to grab a cold brew during a grocery run on Saturday 5/17/25 around 12:30 in the afternoon. Per normal, the Target Starbucks line was rather long, but I was luckily shopping kid free that day and in no rush to scurry back home, so I waited patiently (all the mamas understand). I would guesstimate I waited between 10-15 minutes and the entire time only one person was working, a very tall, dark haired man. I wish I had gotten his name because I would love to give him the biggest shout out! The whole time I was in line I watched him seamlessly take multiple orders and make their drinks all in a line like a bar tender. He never messed up, never faltered, and pumped out coffee to the masses like a pro. You know how us white girls can get about our sugar flavored drinks, and he met every single one of us in line with a big smile and welcomed greeting. He held polite conversations as he worked and even made sure each person got their correct order handed directly to them, instead of just slamming them on the counter for you to find. I'm not sure where you found them gem of a gentleman, but during the time I was there, he made each and every person feel like their order was important and even the grumpiest Karen seemed to leave in a better mood (that may have also been because they finally got their caffeine fix for the day). He made sure when taking your order you didn't miss anything, and would double check to make sure you have everything you want when he handed off the goods. He'd even offer to fix your drink if you have any issues. I know it's stressful being the only one working (I'm hoping there was a coworker on break and Starbucks didn't just fail this man by having him work alone on a Saturday), and I hope he knows how amazing he is to take a deep breath, grit his teeth, and keep on pushing through as if nothing was the matter. I don't even know if my cold brew tasted good or not because the only flavor I could taste was pride. Whoever his mama is, should be proud.“

“We doordashed Starbucks one time and ordered four sirachas, and they didn't include any, we ordered 24 this time and they included a whole pack with a cute note that said sriracha, lots of siracha!
We love the Starbucks siracha and it was his birthday, it was a great birthday gift, thank you Starbucks!“

“I come by kinda often to this location. It's always busy and they seem understaffed. Everyone is usually busting their buts but there is a couple people I see that will just watch the others as they are drowning and not help. Very nice and friendly though. Other customers here are straight up crazy and makes me embarrassed to be one. While waiting the other day I overheard a lady talking about how she lies and purposely causes issues at this store for free stuff and because she doesn't like the staff variety(she actually used a lot worse words). I've also watched people not listen to a word the workers are saying and just flip out over nothing and yell at them like they have control over the prices or rules they have to follow. Some guy the other day said to his buddy they were gonna follow out an employee and hit them with their car if they wanted a break that badly. The worker had been making drinks nonstop for like the whole 6hrs I had been working in the corner. Like what the heck is wrong with some of y'all grown adults acting like coffee is the end of the world. Or even you can't use your eyes and critical thinking and see that the drive thru is wrapped around the building so it's probably gonna be a wait or if the app says 30 mins like it's done to me it's gonna be 30 mins. One customer was harassing an employee to turn off online ordering and when he told her they can't without approval because they'd get fired she said they all should be fired then and tried to grab their tablet things they use or whatever it is. I work in food service too so I really get the struggle, the crazy ones all come out at starbucks and will say some of the most heinous crap and they're expected to smile and nod at it. I hope I see some of these customers at my work and they'll see how no one else actually tolerates this. Like some people have actual issues in their life that they work through like adults instead of flipping out on retail workers.“