{{ group }}
-
{{ item.name }}
- {{ item.properties.formatted }}
“There is a barista at this store named Lucas who changed my life. I know that it sounds silly but I just lost my mother and his kind words and exceptional customer service made me feel a lot better, I really needed that. What I did not need was the female barista, Kayla, to berate me and laugh in my face. Apparently servicing a grieving customer is “standing around talking” to her. I also saw her yell at Lucas for no apparent reason while he was working and she was on “break” I haven’t seen Lucas at the store in a while and I hope that girls mean words don’t have anything to do with it! -ML“
“I travel WNC , East TN , and SW VA weekly for work and this by far my favorite Starbucks. Staff is the friendliest of any Starbucks I’ve ever been too. Mobile orders are always correct and done quickly. Hickory must have a lot of Karens for this store’s rating to be below 4.5.“
“Oct. 2024 Update. The new interior layout is nice. Although many of the dining tables have been removed, there's still a few seats including outside patio. The flow, efficient and layout is well planned out. Orders are made timely because staff aren't necessarily tripping over each other.
Never Gets Order Wrong. Great service, attitude and environment. I would like to support our local coffee shops, but we don't receive the same level of service at those places. Which surprises me.“
“Loved the whole set up and layout of the the place. Very cozy and comfortable place to get a cup of coffee! Wonderful environment and if you’re looking for somewhere to hang out and bask in the relaxing atmosphere this is perfect. Also very nice staff!“