Dunkin'

$ • Coffee Shops, Donuts

Hours:
9005 E Independence Blvd, Matthews
(704) 841-8035

Take-Out/Delivery Options

Customers' Favorites

Dunkin' Donuts Reviews

2.2 (80)

When it's good, it's really good!!If I get a fresh tasting coffee it's delicious, Yum! If not, it's more similar to an ashtray.I've had their donuts here as well. They are pretty decent.

Dunkin as most know is not known for customer service. But I swear this location is horrible. I've been here 3 times in the last month and I keep saying n I'll give it another chance. NEVER AGAIN!. A long haired bearded Caucasian guy is always there and so incredibly rude. Then he gave out the order I was waiting for in the drive thru the last time and three lady helping me told him and told him how long I'd been waiting for a bagel and coffee (12mins mind you). And this dude...read full review
I placed an order online and was given only two out of the three items I ordered. Even when I asked if I had all the items in my order the staff me never assured me I did and also said she had put napkins. Well no napkins and missing a donut. I had to turn around and the excuse was that they were out of the donut I had ordered. I was rushed to pick a different choice. She assumed what I wanted to order. Then told me to pull up and even at the window she would not let me explain...read full review

More Reviews(237)

Ratings

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Hours

Monday 5AM - 8PM
Tuesday 5AM - 8PM
Wednesday 5AM - 8PM
Thursday 5AM - 8PM
Friday 5AM - 8PM
Saturday 6AM - 8PM
Sunday 6AM - 8PM
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