Customers` Favorites
Customers` Favorites
“Your Spicy Southwest chicken salad used to be great in quality and quality. But recently you have shrunk them in size and they don’t fill me up anymore. What are you doing? Will you make them bigger again at some point? I sure hope so.“
Customers` Favorites
“Store is extremely clean! Staff are polite! Sometimes there’s a wait but it’s worth it for that fresh & hot meal. Makes dinners convenient and is my preferred spot out of the usual haunts. That and the fries - hot with extra seasoning <3“
Customers` Favorites
“Last Friday, November 7, 2025, our family was driving into New Hill, NC from out of state from Wahsington,DC, Baltimore, Md, Mead, Pennsylvania, and Northern, VA. After several hours of driving, we simply wanted to get our sleeping arrangements together in our AirBnB as we had more family arriving the following day for my nephew's wedding. Tired and road-weary, we elected for DoorDash. I downloaded the app and we decided on the Popeyes location on South Horner Blvd in Sanford, NC. We ordered the 16pc family meal with 8 biscuits and 3 family sized sides.
40 minutes later, our driver showed up to the door with not much more than a lunchbox sized package! I actually had to laugh as the meal was about $60. With tax, tip, and service fees, it came to around $93.
When he showed, he literally had 8 tenders, 4 biscuits, and a small fry! I never had any experience with DoorDash but I was terribly disappointed. My bro-in-law insisted
that we keep the meager food as the driver was already tipped and, if we lost the dispute, at least we would have something. With only enough food for a couple of people, we decided to go out anyway and see what could be done. 30 minutes later we pulled up to the Popeyes as they were closing. The store manager, Angelica, was so sympathetic to our plight. She understood that we had a long drive, that we had seniors with us in their 70s and 80s that couldn't travel anymore for the evening but were hungry and needed to eat. She and the short staffed skeleton crew that she had on hand worked in unison to pull off an absolute MIRACLE! She put together all that she could while still in the process of cleaning for the night and prepping for the next day. By the time she walked our bags out, the store was closed as was the register and she would not accept a single dime. The entire time, she smiled, was professional, and incredibly pleasant. While DoorDash did eventually honor our reimbursement request and returned our money, Angelica and her team acted IMMEDIATELY and turned what was a nightmare of a night into an amazing blessing that restored our faith in Popeyes. Every store should be so lucky to have a manager like Angelica that leaps into action when called instead of shrinking, shirking her responsibility, or passing the buck. That is what true leadership looks like and she is truly a gem.“
Customers` Favorites
“It depends on the shift , sometimes they’re not the friendliest, but this afternoon (April 27th), the service was impeccable, fast, and every single employee greeted me as I entered the restaurant. I’d give this shift 10 out of 10. And no, I don’t know anyone working there, nor I go there weekly or often.“
Customers` Favorites
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“The service tonight was exceptional. We haven’t been in a while and I do not remember the staff being as attentive as they were tonight. We ordered 2 combo plates which came out quick, the young man brought them to our table. The young man and several others checked up on us throughout our meal. Customer service was better than most sit down establishments in town.“