“This Taco Bell on Westbrook Plaza is doing great!! Best Taco Bell in Winston! Ronnie and his crew rarely get your order incorrect and if they do they will correct it very quickly.. This is a busy location so give them a little grace. Be patient. I usually only wait in the drive thru for about 5 to 10 minutes. The new Cantina chicken rolled quesadilla is awesome. You need to try it..right now 🌮 😎 😋“
“Special order burrito due to food allergies. It wasn't put in our bag. Went to counter and told them. However, over 5 minutes later still no food. Everyone at our table almost finished. Had to look behind and around counter and employee was on his phone doing something. When we left someone who had been at the counter for longer than us was still waiting. And it was not busy“
“Came through the drive through tonight to pick up a mobile order. We ordered some items with sour cream removed and they were kind enough to label each burrito so we wouldn’t know which had and didn’t have sour cream. exceptional service tonight especially because it’s a holiday thank you very much!“
“Takiesha (spelling may be off because I was trying to go by memory)…that’s it. She’s newly assistant manager and she’s doing phenomenal. She was so kind to me and so helpful and we talked to one another In a way that made me feel welcome. She is a whole statement all on her own. If you know her or have been waited on by her, you know how great she is. That’s nothing more. She is the best“
“I went inside because my order was a little messed up. My cousin ordered and her order was wrong. So they prepared a new meal and couldn't take back the old one so that was good. Fresh food and fast food. She enjoyed hers I hated mine It was cold.“
“Great experience. I received excellent customer service. There was a group of high student being loud. To the point the GM had to come out ask them to calm down because they were disturbing other customers. She was very professional and they continue to be a little diarespectful. They actually ended up leaving. Great job management and the staff.“