Burger King in Omaha

“The service at Burger King is generally quick and efficient, making it a great choice for a fast and satisfying meal on the go. The drive-thru is convenient and well-managed, which is a big plus for busy individuals. Additionally, their loyalty program offers rewards and discounts, providing extra value for frequent visitors.“

“I just went through the drive through Thursday, 12/4/2025 @ 8:15AM. Can I just say, as a store manager of a business myself, whoever the girl was in the drive-through today that took my order and gave me my order, I just wanted to say you are absolutely somebody I would hire! Wow, she was so friendly and actually had a real smile on her face. She put me in a great mood for the morning. Whoever you are, thank you for being so nice! It actually really goes a long way! My food was really good too! Burger King-this young lady should train everybody on excellent customer service :-)“

“I’m not normally out at 2am and buying fast food, but staying in the Comfort Inn has my schedule a little off this week. So when I woke up I wasn’t sure what I was going to do, or where I was going to go, and I went next door to Burger King on a whim (at 2:30am on December 19th). I had the best interaction with the young man working the window. His attitude was outstanding, and should be the standard by which all your other employees work your windows. Seriously, that part is lacking in most of my other Burger King experiences during the day, and it was notable enough to type out a review for him at 3am before I go back to sleep! My best advice to you is to promote that man, and pay him well.“

“The single and double mix n match is still a bargain in my opinion! (06-23-25) Haven't had any issues here in awhile.
Breakfast and burgers are very tasty, fries (at all BKs) are not that good and overpriced lol. Staff has been friendly.“

“Judged purely against its peers, this is the best BK I've eaten at in Omaha for sure and measures up well against other fast food franchises as well. The associates are always friendly and accommodating, even when they're swamped, and the food is generaply prepared/assembled with more care than the average fast food joint, i.e. no smushed buns; wonky patties; old chx fries that have been sitting under a heat lamp for 2 hrs; etc.“

“As I stepped into the restaurant I notice how spacious the interior is along with the parking lot. I left the feedback mainly for Aj he was already at the counter to serve me, I really like his patience, professionalism, and accepting a lot of my pennies. He allowed me to have a small drink on the house, and a nice little onion ring hidden in my fries. Food was good and I really like the calm atmosphere while I just sit here and charge my phone while eating. Just relaxing definitely will come back its so close to the police academy which is a plus for me.“

“I have to say Dennis made my day today. I go to methodist for infusions my daughter wanted bk breakfast so I ordered it online, not even paying attention to time. I get there at 10:30ish and breakfast is over lunch has begun, but Dennis and the team still made it happen. Thank you Dennis and bk team. That was truly wonderful customer service. The times I've come here Dennis has always been very friendly it's a nice to be greeted with a friendly face.“

“Lisa at Burger King is seriously A1, no exaggeration. From the moment I walked in, she had everything on point. Energy was right, attitude was solid, and she actually treated me like a real customer instead of just another order number. That alone already puts her above most places.

She was quick without rushing, if that makes sense. Like she knew what she was doing, stayed efficient, but still made sure everything was correct. No confusion, no attitude, no sloppy work. That kind of balance is rare. You can tell she’s experienced and actually cares about how she does her job.

What stood out the most was her vibe. Positive, respectful, and real. Not fake nice, not robotic. Just genuine. That changes the whole experience, especially at a fast food spot where people usually don’t expect much. She made it feel smooth and easy.

Food came out right, order was clean, no missing items, no issues. That’s basic, but somehow not everyone gets it right. Lisa did, no problem.

Straight up, if every place had someone like her running things, customer service wouldn’t even be a complaint anymore. She sets the standard. Definitely deserves recognition for how she works thanks Lisa fr !! .“

“Would just love to say that this burger king is real nice and very friendly. There is this new GM there who is supper nice and very sweet. He always greet us with a smile and so much friendlyness. Keep forgetting to ask for his name he is a nice and sweet Hispanic male manager. Plus thank u so much for making us feel welcome“

“food was hot and fresh and very friendly staff also to the dale person if you opened yours eyes when the drive thru was closed that night it was because they were getting there concrete fixed from a blown surer pipe not because of staffing issues“

“This five star reviews going to Christy I believe she's the manager or one of the managers at this location. She helped me the other day when I came inside because the drive-thru looked really busy. I have to say she was a one-woman show! Her customer service skills are off the charts!!! Burger King is lucky to have you. Stay FABULOUS Christy!!!“

“Went through Burger King the other day and it was a pretty decent experience overall. The food came out fresh, fries were hot which doesn’t always happen lol. The cashier was polite, maybe a bit quiet but still helpful. Place looked clean enough, not perfect but nothing to complain about. My order took a few extra minutes but it wasn’t too bad. Burger tasted good, kinda what you expect honestly. Seating area was comfortable and not too crowded. I’d probly come back again when I’m craving something quick and easy.“

“Took a long time in the drive through. The lady kept saying she couldn't hear us. She needs her hearing checked cuz we were yelling after we shut the cat and radio off. Then after we paid it took a while then also. But the food was delicious.“

“The boys were patient with me, I asked for half fry half onion ring, BK has the best onion rings!!! They have me hash browns. I went in and asked them to fix it. The kitchen staff complained. But the cashier made it happen. Excellent customer service from front of house staff.“

“Good triple burger
Good triple burger
I love it. It's juicy, flavorful, and satisfying. The layers of cheese and toppings create a perfect combination, making each bite a delight. There's something about the way the grilled patties are stacked high that adds to the excitement. Pair it with crispy fries and a cold drink, and you've got a meal that hits the spot every time. Whether it's a quick lunch or a weekend treat, a good triple burger is always a winner in my book.“

“Wanted some breakfast, but didnt want to be around a ton of people (Sunday morning). Seems like the entire city of Omaha is either at church or out having breakfast on Sundays. Where to go without a ton of people? My local Burger King. Can always trust this place will be empty. Service was good, food was BK. Actually only one complaint. For some reason BK and some other fast food joints have no idea how to serve a coke/diet coke. I don’t understand the complication, but i’ve never enjoyed a beverage from Bk. Either fix that or sell bottles.“

“Tonight I went and there was a guy who I told my food wasn’t so good last time . If I’m not mistaking the person taking my order, was a young Mexican boy with dark black hair , he came out and said you can check it , with a cool little pose and confidence . I told him I believed him, as me and my son are home now this is the best Cooked meal from there I’ve had . I don’t know your name but thank you for listening, 7/6/2025 BK give him a raise :)“

“Great prices, food was delicious and staff is hard working and polite. I really love this eatery.

Vegetarian options: When ordering vegan specifically, its important to mention this as you order. The Impossible Whopper is so amazing and delicious, but is generally cooked on the same grill as the beef hamburgers. Mentioning that you are vegan will result in your plant based meal is cooked on a seperate grill, free of possible meat juices "contaminating" the meal.
I find it very considerate they have appropriate accommodations for strict vegan diets, and I don't think many fast food places even consider how important it is to a non meat eater to have the clear boundry of no animal products in the food, even minute amounts like the risidual juice from a beef burger being cooked. Thank you Burger King!! ❤️

Kid-friendliness: Absolutely safe and welcoming for children.

Wheelchair accessibility: Yes“

“really really nice employees, always nice and super friendly and helpful. management needs to fix the sewage problem that's been ongoing. every time i come in the food is great and service is good but it stinks really bad in the lobby. the smell is the worst in the mens bathroom so maybe a bad p-trap or something. thanks a lot guys and thanks for being open.

Kid-friendliness: Good for kids once they get the smell taken care of, good sized tables and high chairs available. good priced kids meal with a toy.“

“This place definitely cares about service. Its one of the few b.k.s I will eat at even drive out of my way to hit it. If you love b.k. like I do try it. Foods great customer service is great and believe it or not there's a human being taking your order unlike mc Donald's.“

“Burger King 🫅🤴 located in West Omaha on Maple St. Great specials, nice selection of menu items 🍟🍔🍗🥤🧋 Friendly and helpful staff. Nice and clean restaurant and🚾 restrooms 🚹🚺 Free refills on drinks. I really like the Flame 🔥 broiled flavor 😋 the drive through 🚗🚙is open until midnight 👍 Plenty of free parking and handicap ♿️ spaces available 😉 Wheelchair 👨‍🦽👩‍🦽 accessible ramp and doors 🚪 Give them a try 👍😋“

“Brady was at the drive through window the night I drove up. It was late (little past 10:30) and I was getting hungry. I explained to him the situation, but I didn’t have a lot cash on me. We talked for a minute about my preferences (mild or spicy chicken, potatoes etc). I told him just do what he can do with the little money I had. He told me not to worry just drive up to the window.
When I got there I found Brady to be one of the most helpful and energetic people I’ve ever met. When giving me my order he told me not to worry, that im taken care of . I thanked Brady for everything he did for me , he said it was no problem at all, enjoy my meal,. After extending his hand there was a firm handshake between Brady and myself and I went home to an entire dinner that was both hot and fresh. Not to mention very filling
Thank You Brady, I can’t remember a time when I’ve had better service. Be proud of yourself, you’re one of the few.“