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Customers` Favorites
Customers` Favorites
“Delicious gluten free pretzels! I highly recommend!“
“Thank you again for this wonderful giveaway!! ❤️❤️❤️“
Customers` Favorites
“I've never been disappointed with anything I've gotten from there.“
Customers` Favorites
“love my pretzels n Spicy brown mustard“
Customers` Favorites
“that they are open with hot pretzels“
Customers` Favorites
“They made a small pretzel tray for me last minute for a party! It was a hit and the guests ate them all! The pretzels held up well on the drive down to Baltimore too. Thank you so much for coming through for us!
We got the lemonade of the week as well and it was delicious!
Parking: There are two parking spaces in front of the store.“
“Typically I have always experienced a feeling of appreciation when I visit the Philly Pretzel Factory in Bear, DE or Middletown, DE BUT, today my visit to the Middletown, DE location left me feeling unappreciated and in fact like I was being a pest. I stopped into the store in order to redeem my ‘celebrate the Eagles win’ coupon. I purchased the 5 pretzels and received 5 free. The pretzels were cold and hard. I complained to both the cashier and the gentleman making the pretzels and was told they were just made. I begged their difference and the gentleman gave me an unfriendly attitude and said he’d just put them back in the oven and they’d be just fine! Needless to say they weren’t. They didn’t taste as fresh as usual nor were they soft. In my opinion this visit was totally unacceptable!!!“
“The Pretzel twists are the best at this Philly Pretzel location and the staff is very friendly and helpful. We go out of our way to get pretzels from here.“
Pretzel Store • $
“I have been to this store on several occasions. Who I assume is the owner of this franchise, NEVER fails to greet me, a trait that is lost in today's retail market. I went in today to take advantage of the NATIONAL HOT DOG DAY SPECIAL. He said to me, "you know that today Is #NationalHotDogDay". I answered, "That's why I came in" You countered with, "you know we have a hot dog special on Tuesday" and magically his signage changed to show his daily specials. Although someone else gave me my order, as I was leaving, he says to me, "See ya Tuesday" I waved to him with a huge smile on my face. So I subscribe to you all...this #PHILADELPHIAPRETZELFACTORY location really makes it worth the trip!!!“
“Always fast and courteous service“
Customers` Favorites
“Thank you again for this wonderful giveaway!! ❤️❤️❤️“
Customers` Favorites
“these pretzels are the best“
Customers` Favorites
“I really appreciate the workers that were there today. As I walked in, it was packed and they looked overwhelmed. Come to find out, they were short staffed and doing their best. I can absolutely agree that they were doing their best. It was a lot going on and other customers were not patient or kind but the workers continued to service as best as they could. Hope this review finds them to let them know at least someone was on their side!“
“only 5-star sweet can be seen they are mean they're nasty they literally told me no and their time of operation is 10 a.m. and he refuses to make pretzels until 11 a.m. I wouldn't go there I wouldn't buy from there and you don't know how dirty the place is.“
Customers` Favorites
“I have been a Fan of Philly Pretzel Factory for a long time now! Every time I go to this location I get the best pretzels!! They are hot and fresh! I am greeted by the staff the minute I walk in. Compared to some other locations, these are better!! If you are craving a fresh soft pretzel…. This is your place!! Keep up the great work!! 🥨🥨🥨🥨🥨🥨🥨🥨🥨🥨🥨“
“I came a few days before Christmas, and brought two pizza pretzels, and they were old. They Manager took very good care of us, refunded the money and remade out pizza pretzel. I did not get the young ladies name, but ai had to come on here And say that I felt satisfied enough, even though the first time wasn't right, the customer service was worth returning and trying again. Cherry Hill mall auntie anne ❤️❤️“
Customers` Favorites
“I grew up in Mt. Ephraim and come back once a year to visit family and eat cheesesteaks, pizza, hoagies, pretzels, Pretzels, and PRETZELS 🥨❤️🥨.
This place is amazing. You can tell how great it is by the amount of customers they have.
Oh poor old stupid Karen didn’t get her promo ice cream 🤣 good riddance.
This place is AMAZING 🥨❤️🥨“
Recommended
Customers` Favorites
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“Welcome to the Asian 9rh st. The area is complete with nuance of fish heads and stray cats. The Filthy Orient would fit in well in this area. The pretzels are tasty ,but I have to disinfect my work boots when I leave this store.“