“It's ok, go there almost everyday and the only time I get a free coffee is if I have enough points. I used to go somewhere else but I moved far from them. The coffee is very watery so I have to add a turbo shot and has it cost more because of it, mind you there's no tables for seating“
“I called Dunkin customer service today to retrieve an old receipt for accounting purposes. I was unaware it would be put in as a “complaint” for the location’s manager to address - so I’d like to come on here and say how absolutely incredible the staff is here. I come here almost every morning and they are always working hard and have great memory of the customers they consistently interact with. The staff I have been interacting with for years are always quick on their feet and very accommodating even during the busiest hours. The manager(s) are always calm yet diligent. Thank you to you all for always making mornings easier to get through!!! 🤍🧡🩷“
“Starting the day at Dunkin’ is always a great experience. This location consistently delivers fast service, friendly staff, and fresh coffee every time I stop in. Whether you’re grabbing a quick breakfast before work or just need an afternoon coffee run, the team here keeps things moving efficiently while still being welcoming and professional.
The coffee is always made perfectly, fresh, and exactly how ordered, and the food is consistently hot and fresh as well. Their breakfast sandwiches, hash browns, donuts, and wraps are great for a quick meal on the go. Even during busy morning rushes, the employees work hard to keep the lines moving quickly and maintain a positive atmosphere for customers.
The store itself is clean, organized, and easy to get in and out of, which makes it convenient for anyone commuting through the area. One thing that really stands out is how consistent this location is — every visit feels reliable, with friendly customer service and quality food and drinks.
If you’re in Hackensack and looking for a dependable spot for coffee, breakfast, or a quick snack, this Dunkin location is definitely worth stopping by. Great staff, excellent service, and always a solid experience!“