Customers` Favorites
Customers` Favorites
“Ice tea is better with lemon. Not sure why lemon is now longer available for iced or hot tea. Dunkin must be cheap to eliminate lemon ? for tea. Ill be going to other franchises that offer lemon ? with ice tea. Ice tea without lemon ? is wrong!!!“
Customers` Favorites
“Let me tell why I love this place and the staff. Yesterday on my way to work, I pulled up to drive-thru, ordered coffee and croissant, then when I got to window I realized I forgot my wallet at home. These two guys don't even know me, and they gave me my coffee and food and said no problem. Bring the money tomorrow.
Not every place would do that.
They now have a customer for life.“
Customers` Favorites
“This place is just amazing! There were 5 of us and we all ordered something different. Everything we got was delicious- we all tried each other's dishes. There's a little bit of everything to satisfy even the pickiest eater. I would just drive her (over a 2 hour drive for me) just to come eat here. I need this place closer to home, lol.“
Customers` Favorites
“Firstly, the donuts are delicious. Secondly, we ordered a set of custom donuts and they exceeded our expectations. The donuts didn't look like the examples of the colors they showed me... THEY LOOKED BETTER. They ended up matching the color samples I sent them exactly. The transaction was easy/quick. We'll be back! <3“
Customers` Favorites
“Delish!! Worth the trip ... (from south Jersey)“
Customers` Favorites
“great service, super fun flavors and so yummy! recommended to my friends that are coming to visit!“
Customers` Favorites
“Best coffee ever delicious tuna everything is great“
Customers` Favorites
“This place is just amazing! There were 5 of us and we all ordered something different. Everything we got was delicious- we all tried each other's dishes. There's a little bit of everything to satisfy even the pickiest eater. I would just drive her (over a 2 hour drive for me) just to come eat here. I need this place closer to home, lol.“
Customers` Favorites
“Best staff ever! They are always so friendly and helpful. I’ve never had a bad experience here.“
Customers` Favorites
“Yummy sandwich and coffee oh and donuts!“
Customers` Favorites
“Delicious coffee, and the staff is lovely!“
Customers` Favorites
“Very nice staff, quick service, chicken sandwich was delicious i enjoyed it and would recommend this place. My husband had the wings and daughter loved the ramen! Finally a good restaurant. So many have come and gone quickly. Hopefully knock knock is here to stay“
Customers` Favorites
“As Homer Simpson would say “ doh, it’s so creamy and delicious” droooooolllll!“
Customers` Favorites
“I'm a regular here and it's always a pleasant experience. It's one of two locations that I frequent most and since I'm traveling throughout the day and night depending on the day of
Week I know I can depend on them to be open and prepared to serve! Every one of the employees are friendly, kind and considerate working quickly and efficiently in a timely fashion** plus side**it's always nice to be greeted by a smiling face ..a hard working employee who actually puts effort into the job aiming to please the customer not always the case at
Other locations or in general . My only complaint here: the surroundings the environment is run down and looks dirty ...hardly appealing to new residents or potential customers coming thru the neighborhood would be easily turned off by the way the atmosphere is kept and the lack of nicely kept landscaping - esthetically investing in A major overhaul and some system of cleanliness of the drive thru area would be extremely helpful and ideal. If you go elsewhere you find this to be less an issue. Thank you to all the staff members who do the job well and have been apart of my day in a big way...a friendly hello, and getting my order right is not a lot
To ask for and truly makes my day! ?“
Customers` Favorites
“Donuts 🍩 . The sourdough bread is great too.“
Customers` Favorites
“I love this dunkin! The employees are so sweet and kind.“
Customers` Favorites
“There donuts 🍩 are so fresh“
Customers` Favorites
“Th service was fast and friendly and the coffee was excellent.“
Customers` Favorites
“This place is awesome. Take it from someone who grew up in Brooklyn around the corner from Bell Bialy and Hot bagels. Heartland 2 are just as good and made the same old authentic way. 👍“
Customers` Favorites
“Great and friendly service. Love the new interior!“
Customers` Favorites
“Just writing this because an annoying customer said she would write a negative review. Bless the workers for working short staffed and with jerk customers. The patience they have is more than I do working Healthcare. Coffee and donut were amazing as always.“
Customers` Favorites
“Fast service and kindly stuff“
Customers` Favorites
“For starters this Dunkin is the best Dunkin there is. Angel will always make your morning with her greetings. Carlos with making the drinks and my good friend whose name I forgot in the front and drive-through, SORRY. They have never gotten my order wrong, But we have to keep in mind that we are only human so there will be mistakes done, And that is fine. I work in the school next-door and I tend to pass by in the morning and they always get the drive-through flowing and moving smooth. From the manager the assistant manager the shift lead they’re all doing an amazing job. I just want to let the owner know that their Dunkin is the best one out there thanks to his amazing morning shift crew. 🤍🖤🤍“
Customers` Favorites
“We stopped off on the way to the beach and they were literally so nice! So patient and recommending some items since I am a vegetarian! Would definitely make this one of our staple stops for roadtrips! (Shoutout to Shilpa—sorry if I spelt your name wrong!)“
Customers` Favorites
“This is one of the best Dunkin’ locations! The team is always kind, professional, and efficient. The food and drinks are fresh, and the store is clean and well organized. You can tell they care about customer experience. Definitely 5 stars!“
“This Dunkin is new. But 👌 every time I've gone through the drive up, they were friendly and professional with a smile. The inside was clean and organized. They never run out of anything even when they are closing soon...!!! Nice ty guys“
“Visiting Prince Donuts last week and spend some time with Fernando who is the owner and his daughter Stephanie who more or less runs that facility in Linden New Jersey. Prince donut produces a very wide variety of baked goods specializing in breakfast type items like muffins and pound cakes in addition to cookies, Black and Whites and more. It's a great business that provides many jobs for the local community while the bakery distributes product nationally and into the Caribbean islands. The family-owned business is very easy to work with and I've enjoyed my relationship with them for many years. Look for their products in the marketplace under the brands Fernando's Bakery, and American classic, and Marcia's Gourmet“
Customers` Favorites
“Why were the employees giggling at me? They're the ones making minimum wage at Dunkin Donuts. Maybe fire one of them? That place was not busy enough to need two judgey college girls
The coffee and egg sandwich was a'ight.“
Customers` Favorites
“Aside from mochi donuts, you can buy corndogs here as well.. Pleasant experience from the lady who serve us. We forgot her name but she is in the image below. Limited seating and table. Accepts credit/debit cards. Street parking. No high chairs. See images below for further reference“
Customers` Favorites
“I recently visited your Dunkin’ location, and while the service was good and the staff was friendly, I was disappointed with the condition of the restrooms. They were quite dirty and not well-maintained, which took away from the overall experience. I hope this can be addressed to improve the cleanliness moving forward.“
Customers` Favorites
“I recently visited the Dunkin located in Scotch Plains, NJ, and I had a mixed experience that I'd like to share.First and foremost, the customer service I received was outstanding. When I walked in, it was evident that the guy behind the counter was working alone, yet he managed to handle everything efficiently. He greeted me with a warm smile and was quick to take my order, making sure I got exactly what I wanted. Despite the rush, he remained attentive and patient, which greatly enhanced my visit.However, my positive experience took a hit when I needed to use the restroom. Unfortunately, it was not in the best condition. It was evident that a previous customer had left it in a messy state, which was disappointing. I expected a higher level of cleanliness, especially considering the great service I had received at the counter.I understand that accidents happen, but maintaining restroom cleanliness should be a priority for any establishment. This aspect of my visit left a bit of a sour taste in my mouth, as it detracted from the overall positive impression I had of the Dunkin location.In conclusion, while the customer service at this Dunkin in Scotch Plains, NJ, was top-notch, I hope the management can pay more attention to restroom cleanliness to ensure a consistently pleasant experience for all customers. I'll still return for their delicious coffee and donuts, but I hope to see improvements in this area in the future.“
Customers` Favorites
“I love it!!! And they are so courteous whenever I go there. Besides they’re only one block away from my home. Love my Dunkin Donuts ♥️“
Customers` Favorites
“Best taylor ham egg & cheese in NJ!!!!!“
Customers` Favorites
“Fresh donuts, coffee and friendly staff“
Customers` Favorites
“I had the privilege of enjoying their espresso recently, and I must say—it did not disappoint! ☕️
The manager and the team offered customer service that was truly next level—friendly, efficient, and welcoming from start to finish. It’s always refreshing to see a team that clearly values their customers.
I’m definitely looking forward to trying more of their coffee selections in the near future. Whether you're stopping by for a quick caffeine boost or just to unwind, this Dunkin' is worth a visit!“
Customers` Favorites
“I go to this dunkin donuts every morning, being that it's small the workers are nice, they try to get you out of there as fast as they can, but above all it's a great place to get ur coffee. One thing is you gotta get there as early as possible, before all the nurses an police an construction workers, otherwise your gonna b waiting long. I still rate it a 10.“
Customers` Favorites
“Decided to try a new location, and I'm happy I did! Came here so far on two occasions once in the morning time an once on a late evening, and both times was quick in & out, the place is super clean, the Staff is very nice. This will now be my favorite spot, because OMG the donuts are super fresh ??? & they did my frozen coffee ? with whip cream & carmel drip on point ?!! Will Definitely becoming back!“
Customers` Favorites
“This is hands down the best Frozen Chocolate I’ve had in a long time! Absolutely superb. And the mocha drizzle? Next level!- she had such a great smile that brightened my whole day. Honestly, I couldn’t take my eyes off her. Amazing drink, I’m officially addicted to this Frozen Chocolate!“
Customers` Favorites
“Went in to get some gift cards and got the best customer service I have ever had at a Dunkin. Ana was so respectful and attentive, although there was a problem with the register and it took a bit to get my gift cards she did not make it feel as if it took long. She even offer me some munchkins for the trouble.“
Customers` Favorites
“Five-Star Leadership at Dunkin’ #300204 – A Flagship in East Orange, NJ\n\nSean, the manager at Dunkin’ #300204 (140 Central Avenue, East Orange), exemplifies what it means to lead with ownership, vision, and brand stewardship. He’s not just the “body in charge”—he operates like a corporate-level strategist, ensuring every facet of the customer experience is intentional, expressive, and legacy-worthy.\n\nFrom the moment you approach the store, Sean’s influence is palpable. He understands that success is holistic: the visual appeal of the property, the flow of foot and vehicle traffic, the emotional tone customers feel upon entry, and the satisfaction they carry out with them. Every detail is curated.\n\nSean is a player-coach in the truest sense. During rushes, he’s not behind the scenes—he’s on the floor, moving station to station, facilitating operations with grace and precision. Corrections are quiet, redemptive, and empowering. He leads without enabling, and his team reflects that ethos.\n\nHis hiring and development instincts are uncanny. Whether he’s identifying stars, nurturing raw talent, or cultivating blank slates, the result is the same: a team that’s customer-focused, poised, and driven to deliver excellence. Anyone trained under Sean will carry leadership DNA wherever they go.\n\nDunkin’ #300204 isn’t just a store—it’s a flagship. And Sean isn’t just a manager—he’s a brand ambassador, a legacy steward, and a credit to Dunkin’ corporate. This location deserves to be studied, celebrated, and emulated across the franchise.“
Customers` Favorites
“Went to this Dunkin’ donuts and Baskin Robbin’s establishment late at night and had an amazing experience which made my day. The kindest worker, Atif (or Aatif, i am unsure of the spelling), provided the best service and was so kind to talk to. What a hardworking employee, and wonderful man! Highly recommend!“
Customers` Favorites
“I always step in this Dunkin because it is close by the laundromat. I have never had a bad day at any Dunkin in fact it makes my day brighter. At this location there are always delightful people at the counter ready to help out and bring a super big smile to my face!! Love it!!“
Customers` Favorites
“The BEST! Everyone is really nice here, and they make you feel so comfortable! I feel right at home and loved here. Oh and the coffee is always good and the donuts are always FRESH!“
Customers` Favorites
“Great location, they open early and on time, they're efficient, the order comes out correctly everytime, and the employees seem to know what customer service is. All it takes for a chain coffee place to get 5 stars is those basics and yet most of them still cannot perform. This location does well, and it may be off the main road but worth it to not have a problem with every one item order.“
“One of the cleanest and friendliest Tim Hortons I’ve visited. Preet Kamal is doing an amazing job managing this location — her team is well-organized, and the service is always fast. Great coffee, great hash browns, and an even better atmosphere“
Customers` Favorites
“BEST DUNKIN I’VE BEEN TO. Their food is nice, fresh, and for their munchkins they all have dates on them. Staff are the most friendly and best part about this place. They are kind and welcoming, and they are great at their job. Food always comes out quick and fresh, longest i’ve had to wait for food was 10-20 minutes on a busy day. The atmosphere is pleasant, and this place is always decorated for the season, and the locals aren’t that bad. I’ve never had an issue with this place in my 2-3 years of coming here. Sometimes one of the machines can get loud, but it’s not for super long! This place is amazing, I 100% recommend it!“
Customers` Favorites
“Best DD in the area, donuts are always fresh and lots of selection.“
Customers` Favorites
“Food is amazing not once have I ever received my food burned idk what this lady lillian lady is talking about she must be miserable with such a negative comment all the employees are nice never felt disrespected or rushed not once so hateful.“
Customers` Favorites
“This is my go to place for a quick pick me up coffee when I resume work as a night shift nurse. Love the Pumpkin spice latte ?
Kid-friendliness: Don't take kids in there or you might end up spending all your money. I mean it's a lovely place to get fancy donuts the kids ❤️.“
Customers` Favorites
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“To the crew that was working in the morning on Friday, January 24, 2025.
Thank you very much for your gracious and friendly demeanor not to mention Your great smiles and personalities.
We well stuck in your parking lot with car problems and you girls were nothing but nice and helpful. It went a long way toward easing the stress of the situation and my lady and I thank you from the bottom of our hearts!
You truly exemplify the meaning of being a community Business. In that, I mean that while you’re doing business in the community, You truly give the feel of neighbors.
I would recommend this store anytime!“