Customers` Favorites
Customers` Favorites
“I often visit this location and I truly have to say that one worker in particular stands out. Abbigail was a bright and smiling face and helped me navigate the menu. It is such a clean and fun atmosphere and all workers(especially abby) will engage in small talk and make you feel at home. Overall 5 star establishment.“
“A specialty ice cream stop complete with themed sundaes. They use only Turkey Hill brand ice cream.. The Pine Cone also features Dole whip soft serve in pineapple and orange!“
Customers` Favorites
“Jeffreeze always has been our go to ice cream place for years and it will without a doubt remain that way. Prices have certainly gone up like everywhere else, but the owners have never cut back on generous portions or product quality. The place is outstanding plain and simple....“
Customers` Favorites
“The service is always amazing,The Ice Cream is the best in the world! I ordered their vanilla shake is was UNREAL! I 100% recommend the place the only bad thing I have against this place is that there is only 1 location! LONG LIVE THE KING!!!!!“
Customers` Favorites
“Great ice cream it's pumpkin ice cream season“
“The ice cream is delicious, but this location is not accessible. There is a ramp but in order to get into the ice cream shop you have to go up a stair! I use a wheelchair sometimes and if I went alone to get my husband's birthday cake I would've been screwed. It would be a simple fix to add a ramp to the entry way. There already is a decent ramp to the parking lot! Give disabled people access too. Or at least add signage so people who have no other option can know before getting to the door that they can't get in.“
“This was my first time EVER at. A real Ben & Jerry's store! It was amazing a real dream come true the lovely littlemlady that was there (by herself I believe) handled the customera very very and she was very polite as it was my first time thwre and I had no idea what I was doing. However she introduced me to ma favorite flavor Caramel but it was a triple caramel fudge chunk I believe caramel ice creamwith a caramel swirl annnnnnnnd fudge covered caramel bites! I have never seen thay flavor here where I live in Poughkeepsie, NY. Keep up the good work folks! I'll definitely be back!“
Customers` Favorites
“I want to personally thank Jenna the manager for taking my son’s food allergies so seriously. She took the time to show me ingredients, tell me what is safe for him, and then personally got his order. She washed her hands, opens up new packages in front of me and I felt totally comfortable. This may seem my common sense, but in customer service, you would be surprised how people arent trained properly or don’t think food allergies are as serious as they are. She saw me again the next night and ran over to help me. She will never know how happy it made me to see my son eating ice cream with the rest of the family feeling “normal”
Thank you Jenna ?“
“The service was alright, inasmuch as my husband noticed that the person was reaching for the wrong flavor. Business was steady, and there only seemed to be two employees, but no one checked the tables the entire time we were there. The first spot where I sat down had grit on the table. Disappointed that in this day and age there were no low carb options. Perhaps the limited selection of flavors was because it was combined with Dunkin, not stand-alone?“
Customers` Favorites
“Amazing chocolate covered treats“
Customers` Favorites
“Thank you! We got the salted Caramel Pretzel so delicious. The owners were so sweet as well some days you just need some ice cream ❤️“
“The employees really need to be trained in customer service. The ice cream is decent BUT the service is HORRIBLE. We bought ice cream for our 3 kids ($20ish dollars). My daughter ordered the cookie ice cream and it came bright blue with not a single cookie chunk. Didn’t taste great. If it was even decent, she would have ate it (she literally eats anything), but it was really not good. When I so politely told them she didn’t like it (hoping either we could get a new kind or a discount on a new one), the staff was so rude! Immediately telling me it was my fault because I didn’t ask for a sample. The manager came out and said “do you want to purchase a new one or not?” I ended up paying for a full replacement - which honestly would have been ok from the beginning if their response was kind instead of defensive and accusatory. I have never had treatment like that from an ice real shop. There are so many choices for ice cream on the island - from now on, we’ll choose one with kind workers that appreciate the business.“
Customers` Favorites
“The best cupcakes I have ever had. My husband and I travel from another state to get these amazing treats. Make sure you get here and meet the friendly kind owners Donna and Jim and buy up a storm as you will never regret it.“
Customers` Favorites
“The best ice cream! Highly recommend“
“I love the pistachio ice cream here! It’s hard to find great tasting pistachio ice cream. Was just there on 07/13/2023 and I wasn’t disappointed. My daughter and GS shared a I think salted caramel with rainbow Jimmies. We both only got 1-scoop each. Nestled on the other side of the bridge next to the merry-go-round in Historic Smithville Village. Has indoor seating but no tables. Outside there are picnic tables.“
Customers` Favorites
“We have been coming here for years and are never disappointed. The food is amazing, the service is great and the owner is wonderful. We will continue to enjoy our weekly visits and will always recommend to our friends and family.“
“delicious ice cream clean area friendly staff fast service.try their soft serve ice cream and specialty cones“
Customers` Favorites
“Great little breakfast spot on LBi. Looking for bagels, sandwiches or just coffee,hot or cold this is your spot. Lots of parking and a young friendly staff.“
Customers` Favorites
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“This Ice cream is top notch! Creative combinations, beautiful colors, and a rich creamy texture. You can’t go wrong! One of the best ice creams I’ve ever had!“