Customers` Favorites
Customers` Favorites
“This place is just amazing! There were 5 of us and we all ordered something different. Everything we got was delicious- we all tried each other's dishes. There's a little bit of everything to satisfy even the pickiest eater. I would just drive her (over a 2 hour drive for me) just to come eat here. I need this place closer to home, lol.“
Customers` Favorites
“My husband and I weren’t into the idea of wedding cake, so we went with wedding donuts! From start to finish, Lauren was incredible to work with. Not only are her donuts ridiculously delicious, she was super accommodating and always quick to respond when we had any questions or concerns. She even let us borrow a donut wall and stands for the big day! Whether you want to treat yourself or have something fun and unique for a special event, Lauren and her donuts will not disappoint😊“
Customers` Favorites
“Firstly, the donuts are delicious. Secondly, we ordered a set of custom donuts and they exceeded our expectations. The donuts didn't look like the examples of the colors they showed me... THEY LOOKED BETTER. They ended up matching the color samples I sent them exactly. The transaction was easy/quick. We'll be back! <3“
Customers` Favorites
“great service, super fun flavors and so yummy! recommended to my friends that are coming to visit!“
Customers` Favorites
“I'm a regular here and it's always a pleasant experience. It's one of two locations that I frequent most and since I'm traveling throughout the day and night depending on the day of
Week I know I can depend on them to be open and prepared to serve! Every one of the employees are friendly, kind and considerate working quickly and efficiently in a timely fashion** plus side**it's always nice to be greeted by a smiling face ..a hard working employee who actually puts effort into the job aiming to please the customer not always the case at
Other locations or in general . My only complaint here: the surroundings the environment is run down and looks dirty ...hardly appealing to new residents or potential customers coming thru the neighborhood would be easily turned off by the way the atmosphere is kept and the lack of nicely kept landscaping - esthetically investing in A major overhaul and some system of cleanliness of the drive thru area would be extremely helpful and ideal. If you go elsewhere you find this to be less an issue. Thank you to all the staff members who do the job well and have been apart of my day in a big way...a friendly hello, and getting my order right is not a lot
To ask for and truly makes my day! ?“
Customers` Favorites
“Great vegan bakery with a bunch of GF options too! I’m not GF, but it’s great to see so many options. I had a few things and everything was delicious! I especially loved the “chicken” ranch wrap! So glad I was able to check it out here!“
Customers` Favorites
“Delicious coffee, and the staff is lovely!“
Customers` Favorites
“Donuts 🍩 . The sourdough bread is great too.“
Customers` Favorites
“This place is just amazing! There were 5 of us and we all ordered something different. Everything we got was delicious- we all tried each other's dishes. There's a little bit of everything to satisfy even the pickiest eater. I would just drive her (over a 2 hour drive for me) just to come eat here. I need this place closer to home, lol.“
Customers` Favorites
“Ok so we ordered this on our lunch break and we just wanted to see what it would be like and OMG ! Amazing ! The KRONUT 10/10!!!!!!!!! This is the best donuts we ever had and not trying to be funny ! Also the strawberry shortcake is amazing as well!“
Customers` Favorites
“There donuts 🍩 are so fresh“
Customers` Favorites
“Fast service and kindly stuff“
Customers` Favorites
“Everything about this location was great, we had a dozen variety mochi donuts, all Devine, with some cheese dogs. Service was quick and food was delicious as usual .
Dietary restrictions: Dairy is definitely in all the food.
Kid-friendliness: Very kid friendly environment.“
Customers` Favorites
“Friendly staff with fast service at many locations“
Customers` Favorites
“I love Dunkins fast service and the food itself, I took a long walk up there for something, My food was ready in a snap and it was very hot even walking back to my house it was still hot, Thanks to the ovens they used, Can be pricey but it recommended as a nearby place for breakfast.“
Customers` Favorites
“Just writing this because an annoying customer said she would write a negative review. Bless the workers for working short staffed and with jerk customers. The patience they have is more than I do working Healthcare. Coffee and donut were amazing as always.“
Customers` Favorites
“Th service was fast and friendly and the coffee was excellent.“
Customers` Favorites
“I recently visited the Dunkin located in Scotch Plains, NJ, and I had a mixed experience that I'd like to share.First and foremost, the customer service I received was outstanding. When I walked in, it was evident that the guy behind the counter was working alone, yet he managed to handle everything efficiently. He greeted me with a warm smile and was quick to take my order, making sure I got exactly what I wanted. Despite the rush, he remained attentive and patient, which greatly enhanced my visit.However, my positive experience took a hit when I needed to use the restroom. Unfortunately, it was not in the best condition. It was evident that a previous customer had left it in a messy state, which was disappointing. I expected a higher level of cleanliness, especially considering the great service I had received at the counter.I understand that accidents happen, but maintaining restroom cleanliness should be a priority for any establishment. This aspect of my visit left a bit of a sour taste in my mouth, as it detracted from the overall positive impression I had of the Dunkin location.In conclusion, while the customer service at this Dunkin in Scotch Plains, NJ, was top-notch, I hope the management can pay more attention to restroom cleanliness to ensure a consistently pleasant experience for all customers. I'll still return for their delicious coffee and donuts, but I hope to see improvements in this area in the future.“
Customers` Favorites
“I gave it 4 stars because I’ve never been to a Dunkin Donuts where they did not have pepper. I had an egg and cheese. Asked for a pepper packet and was told they don’t have pepper in the store at all. Very odd. My coffee is a bit weak. The staff is friendly. The atmosphere is clean. General DD atmosphere
Parking: 1 handicapped parking space“
Customers` Favorites
“Fresh donuts, coffee and friendly staff“
Customers` Favorites
“I love this dunkin! The employees are so sweet and kind.“
Customers` Favorites
“We stopped off on the way to the beach and they were literally so nice! So patient and recommending some items since I am a vegetarian! Would definitely make this one of our staple stops for roadtrips! (Shoutout to Shilpa—sorry if I spelt your name wrong!)“
Customers` Favorites
“Nice place. Good location. Great Donuts and coffee can't complain. The employees here are very nice. It's a nice spot to get what breakfast or donuts and coffee you want. Coffee is always hot and fresh along with the donuts. Definitely will be back again. Stay safe. (Irish strong ?)“
Customers` Favorites
“Ice tea is better with lemon. Not sure why lemon is now longer available for iced or hot tea. Dunkin must be cheap to eliminate lemon ? for tea. Ill be going to other franchises that offer lemon ? with ice tea. Ice tea without lemon ? is wrong!!!“
Customers` Favorites
“The BEST! Everyone is really nice here, and they make you feel so comfortable! I feel right at home and loved here. Oh and the coffee is always good and the donuts are always FRESH!“
Customers` Favorites
“Great and friendly service. Love the new interior!“
Customers` Favorites
“Best taylor ham egg & cheese in NJ!!!!!“
Customers` Favorites
“I'm a stickler for my coffee and find it appreciative when I visit a place and they get the order right...Although she did place tooo much ice for my taste, it was the flavor and level of sweetness I liked so that helped balance it out...Sadly only get to come to this one when I have Mani appt and soon 8 might be changing places :-(“
Customers` Favorites
“Was really surprised at how nice were both the staff who worked here as well as the patrons. Asked for a little more cream in my coffee and was abliged merrily. I would normally get a scough or a roll of the eyes, but not here. A very pleasant experience.“
Customers` Favorites
“Dee and her crew at the Nutley nj location are AWESOME. I go there about 10 times a week“
Customers` Favorites
“Have always enjoyed Hot Pot and was thrilled when this location opened. The layout of the place is a bit odd. The bar is stuffed off in a corner and there is very little room up front. These things are only worth noting because unsurprisingly, at least on the weekends, you will almost certainly have a wait. We were lucky to get a seat at the bar, but by the time our table was ready, there was a huge crowd stuffed into the front end. In the summer this may not be as big a deal, but on a cold winter evening, this could be annoying.Other than that, the atmosphere is cheerful and upbeat. The place being relatively new is as expected clean and bright.Selected the mushroom broth for the hot pot and it was delicious. Ample options make it interesting. The server was friendly and helpful in making selections. The only problem, and I don't know where the breakdown was, whether it was the person taking the order, or the people bringing it out, but every order we placed, had something missing. Not really.thwt big a deal as you just ask for it and they eventually bring it. It is just a little annoying, and I am sure over time they will get any bugs they have in their setup fixed. And everything else is with that little inconvenience, because all the food is fresh and delicious.A second trip for the BBQ was equally delicious, and unfortunately had the same issue with orders missing parts was still there. But it still isn't annoying enough to prevent me from returning again.“
Customers` Favorites
“I’m averaging out my rating… many times we get coffee and donuts and sometimes it tastes funny sometimes it’s good. There’s only been one visit where it was 1 star. We bought a couple orders of the bagel bites and it was cold, the cream cheese tasted rotten and the whole thing had a weird smell like a hospital smell. 🤮“
Customers` Favorites
“Besides getting my coffee order right every time, the workers there are so kind. Every time I go with my dog they say hi to her and offer her a treat. No other dunkin has ever done that. Today at the drive thru window the girl that helped us even asked to take a Pic of my dog. It was so cute. Moo and I appreciated the good vibes!“
Customers` Favorites
“I recently visited your Dunkin’ location, and while the service was good and the staff was friendly, I was disappointed with the condition of the restrooms. They were quite dirty and not well-maintained, which took away from the overall experience. I hope this can be addressed to improve the cleanliness moving forward.“
Customers` Favorites
“staff here is simply the best. always super friendly, always clean and the coffee is always great. I go out of my way to come to this location. The BEST.“
Customers` Favorites
“Best DD in the area, donuts are always fresh and lots of selection.“
Customers` Favorites
“I have been going to this location for over 6 years; the staff has always provided fast, and courteous customer service. Recently the 3 men that opens in the a.m are truly awesome at their job; they know my order more recent: Plain toasted bagel, butter, extra jelly, and a corn muffin. Thank you for remembering the extra jelly, and for looking out for me throughout these past years. The timely customer services skills are "Greatly" appreciated; it has saved me from being late for work on many mornings.
Parking: 2 lots for parking with a quick in and out process.
Kid-friendliness: Newark can have some rough customers at times. These DnD morning staff are awesome at what they do, please be kind and respectful. They are truly looking out for you. Thx“
Customers` Favorites
“This Dunkin' customer service is the quickest and most friendliest staff ever. They could be in the morning rush and still smile and be fast. I literally pull up to the lot, place my mobile order, by the time I open the door my order is ready. Keep it up guys!!!!“
Customers` Favorites
“The staff at this Dunkin' give excellent service and are always friendly.“
Customers` Favorites
“I used to go to a Dunkin’ closer to where I work but they had modified hours during the onset of the pandemic so I started going to this one. Well, the service was so great here and everyone so friendly that I just never left. Always courteous and it was nice to see the employees happy to see their regular customers and enjoy the friendly banter. Great way to start the day.“
Customers` Favorites
“This Dunkin Donuts is beautiful. They have a fireplace and has a nice vibe.They have a few single couches and a table in the center. This Dunkin Donuts is clean and the staff is friendly. I live in Jersey City and I will always drop by here before work and sometimes just of the way because it's such a nice atmosphere.“
Customers` Favorites
“This Dunkin is very friendly, accessible and convenient. It is spacious and I always see them cleaning which is nice. The servers are friendly and in particular one of the managers, Khem, is always extremely kind and super helpful! It is a high traffic area but they do their best to get people in and out and normally have a good amount of staff there to make it as quick as possible.“
Customers` Favorites
“Great customer service“
Customers` Favorites
“Lovd everything I've ever gotten from here!“
Customers` Favorites
“This is a well managed store. The crewmembers are empowered to prioritize customer service.
The employees enjoy working together. When traffic is low, they joke with each other, talk, clean, replenish, and maintain the dining room, equipment, and food prep areas. As soon as traffic picks up again, they are instantly on station providing quick and wlexcellent service.
I work as a clinical chaplain for a hospice provider. I sometimes have to spend time here working or preparing to work. This is how I have been able to observe for extended amounts of time.
What I do not like is that their corn muffins are not on the application menu, so I have to stand on line when I come in to pick up my order. This is across the board in every Dunkin' I have visited. They are always available, sometimes on display, but unavailable on the app. Also, in this, my favorite location, a recent remodel has resulted in only 10 seats.
Wheelchair accessibility: Yes.“
Customers` Favorites
“Why were the employees giggling at me? They're the ones making minimum wage at Dunkin Donuts. Maybe fire one of them? That place was not busy enough to need two judgey college girls
The coffee and egg sandwich was a'ight.“
Customers` Favorites
“Excellent and good customer services“
Customers` Favorites
“My time there was great. Servers were nice, customers wished me a happy new year, and service was very fast. I had the bagel twist with cream cheese and a raspberry dragon fruit green tea refresher. Took like less than a minute for food to be prepared. Food was very good, and would recommend.“
Customers` Favorites
“Great location, they open early and on time, they're efficient, the order comes out correctly everytime, and the employees seem to know what customer service is. All it takes for a chain coffee place to get 5 stars is those basics and yet most of them still cannot perform. This location does well, and it may be off the main road but worth it to not have a problem with every one item order.“
Customers` Favorites
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“I recently tried one of Dunkin' Donuts’ sandwiches, and I was pleasantly surprised! Beyond their well-known coffee and donuts, Dunkin' offers a selection of sandwiches that are both hearty and delicious. The sandwich I had was made with fresh, quality ingredients and served on perfectly toasted bread that added just the right crunch. The flavors melded together beautifully, making it a satisfying meal for any time of day.
The service was friendly and efficient, and the overall atmosphere was comfortable and inviting. If you're looking for a quick yet tasty bite that goes beyond the usual Dunkin' fare, I highly recommend giving their sandwiches a try.“