Customers` Favorites
Customers` Favorites
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Customers` Favorites
“Amazing dinner experience with my daughter!!!“
Customers` Favorites
“They have the best social hour!! The food is amazing and the atmosphere is great!!!“
Customers` Favorites
“Crystal was an amazing server. Was efficient and engaging. I enjoy having servers like Crystal because they create a great dinning experience.“
Customers` Favorites
“The staff was friendly, Filet mignon was the best I've ever had. Highly recommended.“
Customers` Favorites
“Ate here for the first time with my sisters, and we had a fantastic experience. Our server, cherrylynn, gave us a run down of the menu and was very attentive. We had the jerked chicken wings and yuca fries and were in love. Would be dining here again“
Customers` Favorites
“I never ever ever ever feel obliged to review restaurants. There are hundreds of reviews that speak and echo anything I would say about the delicious meal I enjoyed. But what is compelling me to post this was truly the regarding the service I received here. It brought me to tears!!! Patricio and Dylan were the most considerate, kind, attentive and understanding waiters I have ever met in my entire life. After dining in the tri-state area my whole life, exploring cities like Chicago and LA through food, I’ve been conditioned and numb to lackluster waitstaff and typically take the approach of trying just to avoid them spitting in my food, but Patricio and Dylan completely floored me in their attention to detail, knowledge, and service that showed me exactly what good waiters could be. Living with GI issues and intolerances, I consistently feel like an inconvenience at restaurants and that the entire responsibility of making sure I don’t fall ill after dining is based on how I modify the menu and pick around my plate. EXCEPT here at Rails with Patricio and Dylan, I had the first care-free dining experience in my life, their thoughtfulness allowed me to be truly present with my family, enjoy the wonderful food being served, and just live in the moment, which is so important to me. Dylan was explicit in the detail of every dish and always helped me navigate what was coming around and being served. Now, back to the tears, when I subtly mentioned in passing to Patricio that I couldn’t eat dairy and couldn’t partake in the birthday cake, he brought me a delicious sorbet flight, unprompted, just so that I could feel a part of the festivities. I can’t wait to go back to Rails to see my friends again. - Emily R. Sartori“
Customers` Favorites
“Great restaurant and steaks. Cigar bar downstairs is great for an after dinner smoke or the full menu and bar menu are also available.“
Customers` Favorites
“If I could call a place my “cheers” this place would be it. I came here for a first date one day. Never saw that guy again but became a regular here! Now I feel like family. Always a welcome greeting!
Not to mention the food is phenomenal. I’m highly addicted to the Franklin steak house salad with steak. Their house dressing is soooooo good. Get the garlic bread too. Everything is really good. I’ve no complaints.
Thank you for the great job you guys do!“
Customers` Favorites
“Had dinner here around 5 today and had the sweetest server, Deonna! she was super helpful with everything we needed ???“
Customers` Favorites
“Great restaurant - food is great, service is attentive. Restaurant policy not to allow you to have bread before you order is not good for people who need food with their drink. Manager (blond woman) was disappointing in her lack of understanding and customer service -very poor.. It is sad we must find another favorite restaurant because we loved it there.“
Customers` Favorites
“Went with family and friends for NYE and everything was on point from start to finish.“
Customers` Favorites
“I went with my daughter on Sept. 9th to celebrate my birthday and it was an amazing experience. The atmosphere was awesome, the food was great, the staff was friendly and the guests that sat with us were so sweet and friendly. We had lots of laughs during dinner. Thank you again to my princess for making my birthday so special.“
Customers` Favorites
“Service and food was great but was very disappointed that they don’t offer a veteran’s discount like most restaurants in the area.“
Customers` Favorites
“Had a great time with a great group of people“
Customers` Favorites
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“Huge portions of great food! Salads w/spectacular dressing lead to enormous, expertly-prepared steak, chicken and seafood entrees!“