“staff was very kind, helpful and knowledgeable about products and Starbucks reward programs
music was a teeny bit loud but it did not take away from the overall great atmosphere and experience at this store which exceeded the typical Starbucks expectation is my first impression as a longtime Starbucks customer so congratulations to staff and management for standing out especially in this area of new jersey“
“One word: YUM! Starbucks coffee is just so good! Nothing compares. I do wish it was less expensive, but I get why it has to be so pricey. The baristas are so sweet also! Excellent customer service all the time.
Dietary restrictions: Gluten and dairy free options
Parking: About 8-10 spots“
“It’s a giant Starbucks located at the Empire State Building. We went inside to get out of the rain while waiting to take a tour of the ESB. We saw an ad for a coffee tasting experience for $45 each and returned a couple of days later for this. It was a fun experience learning to appreciate coffee the way people appreciate wine tasting. The music in the main part is LOUD and there are not enough rest rooms. If you go the rest rooms on the top floor are usually less crowded than in the lower floor. They sell the usual Starbucks fare as well as the reserve coffees.“
“My favorite Starbucks to pick up before work! One of the fastest drive thru’s and the baristas are so friendly. I’ve only had one mistake with an order but they corrected it immediately and were so nice about. Just make sure you speak loudly when ordering drive thru since they’re right next to the high way!“
“Barista’s were very friendly and mad a delicious pumpkin spiced latte. Store was clean and it felt very welcoming.
Parking: Plenty of spots in the parking lot or underground.
Kid-friendliness: Plenty of options for kids.
Wheelchair accessibility: Plenty of room to wheel around and the counter height was perfect.“
“Mall location, but easy access just inside of a main mall door, near escalator's, and centrally located on the lower level. The two young employees working when I visited couldn't have been nicer. The young lady who made my caramel frappe couldnt have done a better job!“
“I had an excellent experience at Starbucks thanks to Mateo, Kim, and Rosie. From the moment I walked in, they were welcoming, attentive, and genuinely friendly. They handled everything efficiently while still making me feel valued as a customer, which isn’t always easy during busy hours.
Mateo stood out for his professionalism and positive attitude, Kim made sure my order was perfect, and Rosie brought great energy that made the whole visit even more enjoyable. It’s clear that they work well as a team and care about providing great service.
This kind of customer experience is what keeps me coming back. Highly recommend this location!“