4.2
Good
166 Reviews
350 Ramapo Valley Road, Oakland · 6.19 miles
Customers’ favorites
- Buffalo Chicken Pizza
- Eggplant Rollatini
- Pizza by the Slice
- Shrimp Parmigiana
“We have ordered from Frank's numerous times with no issues. Tonight, driver arrived with 2 items missing and instead of leaving the items he had, took them with him....cold when he returned. Must have thought he was an Indy car driver on the way back because all the sauce for the mussels was gone, box was saturated. When questioned, he checked and said Ooops, sorry, and left. Called and spoke with the Manager who seemed less than Customer Service concerned although did offer another order of mussels. Unfortunately, with the fear of sabotage on the replacement due to complaining, we declined. Should have offered some kind of refund. As a Client Svc Mgr this is an unacceptable response to a dissatisfied client. We will not be ordering from Frank's again. I guess they have enough clients to not care about EVERY client. Shame!”