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“I ordered a Venti iced royal English breakfast tea latte. Everything went fine until I went to the drivethru where I received by tea hot and then when I voiced that the barista just took my drink and just poured it into a clear cup which should be for cold drinks and thought I would think everything is cold now!! I would prefer if they took the orders seriously and would get it right instead of messing up my order and also faking fixing it!!“
“Nice place to study, music is good. Drinks are made right, but service can be better. Sometimes I do an order ahead and have to stand in line to get a worker’s attention before I just grab the madeline’s I ordered. Also, hold your employee 1:1 somewhere else. I did not want to hear about who needs to be nicer to who.“
“I searched the Starbucks app for a Starbucks with a drive thru near me, to my surprise this one was 24 hrs 😍. I never knew this was a Starbucks, it was a McDonald’s before, I guess they remodeled. My order was taken quickly, and my usual drink (Venti iced Vanilla Blonde w/ sweet cream cold foam, caramel drizzle, caramel around the cup) was made exactly like every other Starbucks I went to. They even made it with extra love. The barista (young boy) was also very nice.“
“Starbucks – Varmella Union
Amazing late crew on 12/26. Excellent service—everyone was polite, patient, and truly understanding. I was stuck at the store for quite a while waiting for my flight to depart from Newark due to a winter storm, and the entire team was incredibly kind and accommodating the whole time.
Congratulations to all of them for handling a stressful situation so well. Outstanding customer service! ☕️👏“