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“I ordered a drink incorrectly at this Starbucks, and once they realized that I wanted something else they insisted on serving the one I really wanted (but had never ordered). This despite my repeated insistence on letting it be. Amazing team indeed!“
“Went to this location recently and was very pleased with the service! The workers were bright and said good morning to me as I placed my order. The young employee named Aubrey made my drink and it was absolutely perfect, the croissant I got as well was warmed up evenly.
The store and the bathroom were very clean, which is always nice to see. Glad I stopped by and got something before work.“
“Maria is hands down the best barista at the Macy’s Starbucks. She deserves a raise for the way she brings so much energy and positivity every single shift. No matter how busy it gets, she keeps the environment upbeat and welcoming, which makes the whole store feel better the moment you walk in.
Her customer service is always spot-on—friendly, efficient, and genuine. You can tell she really cares about the experience people have, and that kind of energy is contagious. Maria doesn’t just make great drinks; she sets the tone for the entire Starbucks environment. She’s definitely one of the reasons I keep coming back, and she truly deserves to be recognized for the amazing work she does.“
“Whoever H is thank you so much! I’m 39 weeks pregnant and not an avid coffee drinker but I called the store and told them I placed a DoorDash order and I just wanted EXTRAAAAA CARAMEL and icee coffee lol. He made it himself and with so much love . Totally recommend <3“
“Chris is hands down one of the best baristas I’ve ever met—always polite and eager to take my order. I used to be all about the spinach feta wrap until he introduced me to the double smoked bacon cheddar egg sandwich. Game changer—now it’s my go-to breakfast. Alyssa, the manager, is fantastic as well. I’ve been a loyal Starbucks customer for years, but I’ve never seen a store run as smoothly as this one. Huge thanks to the team for always keeping me fueled and ready to go. @calisthenicsjdg ??♾️
Kid-friendliness: Definitely kid friendly ?
Wheelchair accessibility: Super accessible ??“
“I just wanna say the 3 girls working there Sunday night 11/24/24 are very nice and I see that they work so hard, I got there right before they closed and saw how busy it got. They did what they had to, to push out everyone’s drinks and it was so smooth. Very hardworking people ! Great service.“
“A happy manager and happy people make better drinks. It’s so worth the drive from Pompton Lakes because Austin, the manager in Wayne, knows what customer service means and he is people oriented so the drinks are tastier. He made our drinks a few days in a row and my husband noticed the difference too!“