“Wow!!! This girl Leslie has the best attitude from drive thru all the way to giving the food. First employee in a fast food that sounds upbeat and happy since Covid. Don't lose this employee...what a great hire. Food is great and service is amazing.“
“Another one of my local fast food places that I frequent because of the exceptional coupons that are put in my mailbox, Door Dashing client and I actually like their menu. This location is 24 hours and right off the freeway in Northwest Vegas.As a dasher, when I walk in the store it's clean, the bathroom is accessible without a key or code and the staff recognizes me almost instantly. Even if they are busy they recognize a potential customer.Because I walk in with a brightly colored Door Dash temperature bag, they automatically assume I am coming to pick up an order. They are prompt, the order is usually ready when I get there, and they make their own drinks. I don't have to go to a machine and make the customers drink for the client. When I look at the floor, there isn't any clutter, the tables in the restaurant look well maintained, never walked in and there were remnants of prior customers. The customers that order food for delivery range from fancy upscale homes to apartments in the neighborhood.As a customer, me and my daughter feel like the Cluck chicken sandwich is the best chicken sandwich in town. The menu has a variety of different things from breakfast to dinner, even late night snack type appetizers. Value menu to more expensive burgers. And the shakes are always top shelf. The staff are always pleasant, even when it looks like the store is pumping out food, they never talk at me. They talk to me and always get my order correct.Because I am driving in my neighborhood, I tend to stop at familiar places to use the potty... Lol this is one of the places where I know I can go to a clean restroom that isn't a public safety concern. Families can let their kids go in there by themselves, as they can secure the door behind them. They always look clean and maintained.Good spot every time I pass thru, and I pass thru quite a bit.“
“These girls are hard working we went there late at night on Thanksgiving and they were non stoppable while everything else was closed or packed this restaurant was open, and all the staff were happy and smiling all the time, we just arrived in Vegas and it was very pleasant to see happy smile people ??“
“I had an issue with my order on new years morning, I ordered through the app but the store closed that day and didn't receive my food. I came on the 2nd and Abraham made it right without hesitation, he was professional and provided the customer service that isn't seen as much now a days, thank you!“
“We've been to Las Vegas 5 times since 2010, where we got married, then in 2013/15/16/18 and we had breakfast here every time.We love the food and the coffee and the great service.We miss it very much and unfortunately we won't be with you again until 2025.We will be back!!!!“
“I've never really been into Jack in the Box, just grew up on chicken nuggets from across the street. I'm a graveshifter so 24 hour places are my go to for dinner. Now I get off a little later I stop in here since they're serving only breakfast across the street -_-. Foods alright 5/5 rating on taste but because fast food prices are so inflated right now I've gotta dock a point on value. The thing that keeps me coming back most though is the lady that works the drive through in the early AM. She's so nice and bubbly and I always drive away smiling.“
“I had to wait literally 6 minutes before being assisted. There was only one car at the window. The transaction had been completed as I drove into look at the menu. I did give an extra star for service due to cashier knowing how to treat a customer (wink).
Wheelchair accessibility: Great handicap parking for vans.“
“We ordered the loaded breakfast and as we got home my husband started eating he found eggshells in the egg. Obviously he spit it out and took another bite and found more eggshells. He got disgusted about it and threw at least half of it away.
Food service here is usually good not sure what happened this time.“
“Today January 20 at 2:00 pm. I was disappointed by the service of the arrogant manager, the very ugly character, I hope she goes to a customer relations course, and my stupidity has nothing to do with drinking. I realized that the manager stands still and the other staff is running with the orders.“
“One of the best dining experiences that I've had in Las Vegas, great service, the food came quick, and it tasted like any fast food does.
Over the counter fountain so you can have something to drink on the way. Very affordable.
Clean!“
“The drive-thru was so busy, and the workers were doing incredible. The guy in front of me was such a jerk to the girl at the window. I felt so bad for her. She still treated me professionally and with kindness, even after that jerk. I was approached by someone when I put my window down to order, and actually ordered him some food. Sadly, he walked off, and I couldn't find him and ended up throwing the food in the trash because I couldn't eat it. 🤷🏼♀️
My food was delicious and hot. 😋“
“Thank you manager Netta ? for making my meal no meat. NO FAST-FOOD RESTAURANT-HAD EVER DONE SUCH THING LIKE THAT FOR ME. Thank you so much. She was so busy that day, being professional, patience, friendly with stuff crew and customers (drive true as “
“Jenny in the drive-thru made our night with her outstanding customer service! Even through the drive-thru speaker she was welcoming and patient as we navigated the menu! She ensured our order was correct and the product was so hot and fresh that this has become my go-to location! She even thanked us for being so polite! A rarity these days! Jenny, please continue brightening up the loyal customers, it truly makes a difference! I hope you are recognized for your charm!“
“Tacos were delicious - they generally are from this location. (Not all Jack Box's are created equally. The food quality can vary tremendously) Onion rings were also tasty as 'you-know-what'!!! Hot, crispy and cooked to golden perfection. Omg, I almost forgot - I got the 2 for $3 breakfast croissant sandwich.... I died. Like, dead. They were still delicious even AFTER they got cold. I was pleasantly surprised. The service by the staff was also impeccable.“
“For fast food, Jack in the box does it best.
Every meal is made to order. Drive thru might be a bit slow, but it's not a burger sitting in a warmer, it's made fresh, I love that!
And all the locations I've been to, even if there are old fries, they make fresh ones and push aside the fries that were sitting. I've never been served fries that were sitting out, ever.
And for that quality, it's cheaper than the competition. Very impressive.“
“I know this is fast food but I want to give credit where credit is due. I've been going to this location Jack in the box for about 3 years because it's close to my house. The service has always been perfect. that is my order has never been messed up as far as I know and there's little extras that the staff seems to add like they care about their customers. I've not experienced this at other locations of Jack in the box or other fast food with the exception of In-N-Out Burger who also have quality staff. so thank you to this location Jack in the box management and staff you guys are awesome.“
“Staff was fantastic. Used the app, got some good discounts, picked it up through the drive through. It's fast food, so, I mean you don't expect gourmet. Order was right. Food was good. It was really busy, and the staff was friendly and nice. Couldn't ask for more from a fast food place.“
“Drive thru had a few cars ahead of me but the line moved very quickly, I was impressed. I placed my order online and was able to get two free items (Jumbo Jack and Large fries) through a T-Mobile promotion and by using my rewards points. The food was good, nothing spectacular, but I would go to this location again if ever craving Jack in the Box 😁“
“This has been my to go location for ever now the food is always amazing from the tacos to the churros the egg rolls and curly fries my favorite burgers are the ultimate cheeseburger, sourdough jack, jumbo jack I get made fun of by my friends of my loyalty to Jack in the box great food fair prices.“
“Pretty good but they gave me a single burger instead of a double and they shut off the fountain so I couldn't get refills for my drink. The service worker was a bit edgy and not entirely customer friendly. It seemed like a decent enough place but needs some work on PR.“
“I like fast food and good customer service.
Parking: Very spacious, very spacious for people with special cases, for their mobility.
Kid-friendliness: There are many things to eat that they like to consume.
Wheelchair accessibility: There is ample parking for your mobility.“
“Location was very clean. The food was some of the best fast food I've had in a long time. We tried the new smash burger. It was amazing melted in your mouth. Fries and all were so fresh. I dont normally rave about any fast food but this was fantastic“
“I love the breakfast sandwiches at JitB, but I really have to call out how bad the coffee was this visit. I don't come for the coffee, but dang, it just needs to be average, but the cup of coffee I got that visit was an absolute spitter.
But the Ultimate Breakfast Sandwich was awesome!“
“I haven't seen yet what is inside, but this spot is definitely good for a quick bite with drive-through. Service here fast and easy, friendly and professional. If you're forgot to order something, there's an option to add it to the window. Smiling faces and recommended from my side. Thanks.“
“We drive to the Jack in the Box in Maricopa Az on our way to California. We had not been to this location in about 2 years. We stopped going because the food and the service was terrible back then. To get an order and pick up was about 30 minutes. The food was reheated or made “way” in advance so it was stale when you got your order.
The food and service was better this time as it appears there has been a change in staff and the food, at least was semi fresh. The eggs in the breakfast jack was over dine and the by. Was a little chewy.
I have called the 800 number in the past with no response from Jack in the Box. The level of service and the quality of the food is not just a problem at Jack. Starbucks, McDonald’s, Burger King, Wendy’s, Sonic and Taco Bell also have similar problems. I believe the problem originates with the management and their ability to lead effectively and understanding how to provide a quality product and service. The worst place is Sonic. The staff is rude, the food is terrible and the management appears not to care. I believe some of these managers need to look at the In N Out’s playbook. The service is consistent, staff is polite and well dressed. Management is constantly monitoring the process to ensure their customers are getting a quality product.“
“I ordered a breakfast sandwich, which normally comes with meat and cheese, but I have the meat and cheese removed from the sandwhich. The employee at the register adjusted my meal price as a croissant with egg, which reduced the cost to the best deal. He went out of his way to do that for me.“
“I go here a lot. One time I didn't have quite enough $ the girl that works graveyard shift, told me don't worry about it and covered it for me, no questions asked as if it wa
s her job to keep the line behind me moving forward , I smiled and waved and gave her a👍as I drove away, she's very nice I didn't catch her name but she has black curly hair and maybe a mgr. If not she be.“
“It's a tight parking lot and a busy drive-through. Expect to pull to the front for your food, but hey, it's fast food service, so go figure. The ultimate cheeseburger was a bit overdone, but normally, I like it, although I rarely eat fast food anymore. The curly fries are good, but they always seem more curved than curly. I would really love to see all spiraled corkscrew fries just once! Chocolate shakes are pretty awesome. That was my favorite!“
“I'm in love with Jacks grilled chicken wrap and the CHURROS!!! They were awesome as usual. The staff however didn't seem happy or welcoming, they never really do. They all looked stressed or unhappy to be there and about me being there. I know fast food is a thankless job but damn can we get a little " kinda glad your here"“
“This is the location closest to my home so I have been here many times. I have also done pickups here for a food delivery app. This location has never disappointed me with their top notch service, the employees are always pleasant and helpful regardless of what I am picking up for. The food has always been prepared as expected (it is fast food not gourmet) and that is as it should be. The atmosphere here is inviting because it is always clean and well kept in dining room and what I can see of the kitchen. With all of that said, I can recommend going to this location for a good meal in a clean restaurant with pleasant employees.“
“The service was fast and friendly. The food was fast and fresh. Also, the restaurant was very clean. The only issue I had was when I went to use the restroom, I came out of the stall and a man was standing there waiting. Apparently the second bathroom was out of order. So that was very unconfirmed.“
“La comida buena pero la atención muy mala.,vi con mis propios ojos como a un conductor de UberEats lo hicieron esperar por su orden demasiado tiempo.Esos conductores de Uber Eats nos facilitan la vida a las personas que pedimos comidas para que nos la traigan hasta nuestra casa.Uber tendría que tomar medidas y ser más consecuentes con sus choferes“
“Dietary restrictions: Most of the time they will work with you on any requests
Parking: Decent amount of parking, unless the drive thru is backed up then it's almost impossible to get in or out of parking
Wheelchair accessibility: Easily accessible with ramps“
“To the woman who took me and my sister’s order this morning at 2-3 am, you’re amazing! I am 5 months pregnant, and if you know anything about pregnancy, you know it’s vital to get your cravings. We didn’t have a car and the lobby was closed, so she let us order through the drive-thru. She didn’t seem annoyed, had a positive attitude, and served us everything hot with extra sauce and tacos. I hope you see this girly because you deserve a raise or something. God bless <3 I don’t live on this side of town, but if I have the chance, I’ll be back here to spend my money. Thank you, and definitely go try their new spicy tiny tacos loaded!“
“Jack in the Box has no right being this good for fast food. A better burger than Wendy's or Steak N' Shake. Better curly fries than Arby's. Churros like Taco Bell cinnamon twists but better. A great go-to for fast food!
Also, they have mini tacos. Do shut up and give them your $$$!“
“I love stopping at this location on my way to work some days. Last week I got the Witch Milkshake (pumkin and oreo), it was phenomenal, not to mention this was at 7 am. Staff was on point with the food, frys were fresh too. Only thing ied like them to fix is their drive through speaker, it's hard to hear sometimes. ?“
“To be honest, this is definitely not the best jack in the box to come to especially at night. The entire parking lot is swarming with homeless that do not make you feel safe at all. The food was not good. The jalapeno poppers were fried to they were nearly black. We asked for condiments and received none and had to get out of the car in an unsafe area to get them. It's fast food for sure but I would not tell anyone to come here unless you absolutely needed to.“
“While visiting Vegas we had to make the trip to Jack in The box, growing up in Woonsocket it was the go to place after going out on a Friday night. LOL This one was a little off the strip but well worth the trip, but a place I would not go to at night looks like it could be a high crime area. I wish they would come back on the East Coast ?“
“Great food and fast pace. Amazing staff. Met this one lady I believe her name was Karen. Beautiful young lady and very nice. Wasn't sure what to order and she advice me to get the jumbo jack. Very delicious by the way. Karen and her staff were very friendly and very fast paced. Very demure if I do say so myself. It's a 5 star for me.“
“This crew are the killers when talk about food network, you can go to this location and be well served by the ladies and boys of the afternoon and sit back and relax that you will presence the best customer service in this whole god damn world of the food industry existent.“
“Our food was good. We went thru the drive thru, and the employee asked me to repeat myself a lot. Then we got an order of churros instead of loaded potato wedges. They come in the same box, so an easy mistake, but annoying since the churros aren't that good.“
“Went right now at 12:56am order online through app on June , 10. The gentlemen that made my order made food fresh and got accurate order saw review about graveyard shift being bad but I had great food. Just chicken wings need more sauce I love my wings drenched in sauce.“
“The food here is top notch and the service is even better. We moved to the area about a year ago and this is our go-to fast food joint. Not once have we been disappointed. When it’s busy, I don’t even get mad because I know the wait is worth it and during busy times, they hustle with the few workers they have. The dinning area is always clean and so is the outside. Thank you to the workers for always going above and beyond. ??“
“I trust this location to fix my food because it's always hot, delicious and they do it in a timely manner. I really appreciate it because usually I order on the app so I don't have to wait cause I'm usually at work and need to grab food quickly.“