“So I walked in about 2pm and ordered a 10 piece chicken nugget combo and the guy behind the counter taking my order looks around at the empty lobby and tells me to come closer because he couldn't hear the list item I ordered. As I lean in he whispers if he can eat my bottom... I have NEVER been so surprised in my life. My husband of 13 years has never thought of that before. I will definitely be coming back. Wink. Wink. (Call me)“
“Probably the cleanest, most efficient and best staffed McDonalds in Las Vegas. We come and sit in the play place area a couple times a month and it is always clean. The staff are always helpful and food comes out correct, fast and hot pretty much every time. Great place for the kids on hot summer days.“
“This McDonald's is very clean and tighty. I was impressed with the customer service that I received this afternoon. I am blown away how amazing the application is. It gives great deals. Free food almost every day. Great prices. 👍
The only thing i would say they need to do is turn the air conditioning on. It was extremely stuffy and humid inside. Keep up the great work guys.“
“Nice and clean restaurant, friendly staff
Parking: Plenty of parking spaces
Kid-friendliness: Kids love the "Happy meal"!
Wheelchair accessibility: Enough parking spaces. Entrance and dine in room accessible“
“This McDonald’s is my favorite to visit. The food is always really good (the fries are a little too salty sometimes) and service is great.Had a problem with ordering from the app this evening and management helped us through it.Great friendly staff and delicious food!“
“I go thru the drive thru at this McDonald’s maybe twice a week but it was like 2-3x a day before but we have slowed down a lot. We go in the mornings before dropping my girls off at school. I order thru the app it’s the fastest most accurate and convenient way to order. But the service is great. I love the morning crew they’re fast friendly flawless. Thanks guys.
Parking: It’s a huge lot so there’s plenty of space.“
“It's McDonald's. I get that. But, the people you hire will make all the difference in the world, even in a fast food chain restaurant.
I frequent this location. My food is always hot here. The customer service is really good. They're consistently kind. I rarely get sent to the waiting area. I used the app (which is great, by the way), and my order to pick up is usually seamless.
The young folks that work here demonstrate the ability to their jobs well no matter where they work.
Thank you for your great service.“
“Just came through last night after a long night at the airport. Before long drive home we wanted to eat! The manager gave us ice water we forgot to order at the speaker and fixed our cokes that were flat. Great service for 1 A.M. When we exited the drive thru we noticed the chandelier in the dining room, WOW!“
“Hear me out! This is the best McDonald’s I’ve had in the world! Only said I’d try it as I was in vegas only got a cheeseburger and fries and it was unreal burger tasted like a proper patty and fries didn’t taste like paper! I was shocked it was so good!“
“My review is basically for customer service. Last night 12/12/24, Andrea’s customer service was beyond outstanding. Without hesitation, she took care of our order & did it professionally. We need more of her. Thank you Andrea for being an awesome worker!“
“Nice option for AC if you’re walking back from the Las Vegas sign. There’s no area to fill up your drinks, get napkins, or ketchup or anything really. The staff has to provide everything for you, and they were not that friendly about. Food is like any other mcdonalds“
“I would normally give this location a 5 for the food but for some reason my son did not want to eat his nuggets this time. He said something just wasn't right and he eats them alot so he would know. I tried them and they did taste a little off.“
“Been coming here for years and I can't say i have any complaints about this location. Although I wish it was open a little later, but it's not the end of the world. They usually get my order correct everytime too which is a big up since most places can't seem to get something that simple correct.
Kid-friendliness: They have a big play place in its own separate are in a separate area than the main dining so it's not loud for the people who don't want to hear it.“
“I had a great experience at the drive-thru at 5 today the worker who helped me was super friendly and professional. My order was taken quickly, and he even repeated it back to make sure everything was correct. When I got to the window, they greeted me with a smile The service was fast, Definitely one of the best drive-thru experiences I've had in a while. Keep up the great work!“
“WHHHHAAAAAAAAAAAA👀👀👀👑🎩🏰🕌
Does any McDonald's really need flower vased arrangements on their tabletops ???? Or a grand opulent chandelier hanging from the vaulted ceiling in the dining room ?!!!!!!!!!!!!!!🍔🍟🥤🤡🤡🤡🤡🤡🤡😂😂😂..“
“Today's visit was a vast improvement from previous experiences. Front end welcoming staff was very friendly and offered assistance with the kiosk ordering which was a first, historically they just stared at you struggle to get a simple order input correctly.“
“Hello I want to make a complaint about your employee I came to Las Vegas for a business conference I do not speak the English language well I asked for a beef burger with cheese He began to laugh hysterically and with all his insolence he acted like a fool, even customers started laughing at me. Is it permissible for this act of an employee representing a trademark such as McDonald's“
“🔥 Always a great experience at this McDonald's! The team is consistently speedy, friendly, and the place stays clean no matter how busy it gets. I grabbed the $5 McDouble Meal Deal, added a Strawberry & Creme Pie. Everything was tasty and fresh, no complaints—food came out fast and hot, and the sweet tea hit the spot. Keep doin’ your thing, crew at 6360 W Charleston 🙌“
“$5Meal DEAL + 2 for $4.50 Egg McMuffins lead the way. YOU MUST USE THE KIOSK or the APP to get the lowest pricing. Good to see this franchise waking up to the reality they WILL NEVER succeed as a premium restaurant with prices to match. Because they aren't.
High volume, understaffed, typical McDonald's at the end of the South strip across the street from the South Point Casino.
Relatively small lobby but clean and efficient.“
“This is hands down THE BEST MCDONALD'S IN THE COUNTRY. I'm not exaggerating. Las Vegas is a 24-hour city, that runs in basically 3 shifts. I often come to this location around 3 am and there's still a line. But it's worth it, and the staff is always friendly and always positive, which makes the experience all the better. :)“
“The person who brought me the food knew that there were potatoes in the order but he never offered me ketchup and just put the cart and seriously returned without giving me time to order anything, very bad customer service, that's why I give 4 Stella to the service“
“Every time I go to this McDonald's which is one too many, there's this kid in the drive through and he is so attentive and so nice. This is the one in the corner of Ann and I think line mountain or Craig. In either case aside from the food, the service is simply excellent.“
“This McDonald's location is hands down the best McDonald's I’ve ever been to. The service here is actually excellent—which, let’s be honest, isn’t always the case with fast food. And I would know—I probably eat McDonald's every day (guilty pleasure, lol).
The daytime employees, in particular, are awesome. They’re patient, kind, and just genuinely good at their jobs. It’s refreshing to see a fast-food team that isn’t rushing people or acting like they’d rather be anywhere else. Honestly, it makes the whole experience that much better.
So yeah, 5 stars from me—no question!
Alexis P“
“I want to give a big thank you to Desiree for her outstanding customer service. She was incredibly helpful and polite, with a positive attitude that’s truly infectious people like her are rare to find these days! Her service has made me want to keep coming back. I also want to recognize Andrew, who was the first to help me use the self-service machine. He was very polite and patient. This location has completely changed my view of McDonald’s great team and a fantastic experience!“
“The restaurant is always kept in a clean state (whenever I go at least, and it’s more often than I’d like to admit lol.) The parking lot lights are busted, and even strobe flashing leaving it poorly lit at night. I’d expect the occasional homeless person and/or drug addict. I mean it’s a McDonald’s, how high can your standards really be
Parking: The street lights at night are more or less busted, and have been for years now so the parking lot is usually dark at night. Otherwise it’s got plenty of spaces.“
“They have a tall enclosed booth here, can't recall seeing any other McDonald's designed like this one. But said on the kiosk they weren't serving dine-in orders for some reason, even though people were eating in the lobby. They also charge for extra lettuce, (which only half or less of McDonald's restaurants do). I find it petty when they don't put enough as it is.“
“This is a really cool McDonald's right across from one of my favorite laundromats in Las Vegas I'm really easy to get into your offer rancho.
They are now serving a new regional breakfast steak and eggs of all things!“
“The kiosk, employees and digital pay platforms worked great. Bonus, the McD's App syncs pretty easily while ordering & loading coupons. :)
Parking: The restaurant was in good condition. The customer service was great. My food & drink order was exact.“
“It is always a pleasure to go through the drive-through and see a familiar face.
Dietary restrictions: Go online and read what each dietary suggestion/ ingredient there is for whatever it is you want to order.
Kid-friendliness: Yes.
Wheelchair accessibility: Yes.“
“After a long drive from Southern California to visit a friend, I stopped at McDonald's on Sunset Road in Henderson for a quick meal before heading home. I’ve always loved McDonald's fries, and they didn’t disappoint. The Double Cheeseburger and fries were exactly what I needed, and the Iced Coffee was refreshing.
While the food was great, the service was slower than usual. I placed my order at the kiosk quickly, but it took longer than expected to receive my meal. Typically, the service is reliable at McDonald's, no matter where I go.
In the end, the quality of the food made up for the delay, and it was a perfect start to the rest of my drive home.“
“The food is very good there but using their app does not always work. You have to be careful when you order on the app sometimes they get you order wrong. And you have to be very careful when using the app to make sure it's going to the right location that you want.
Kid-friendliness: They have a lot of items on the child menu the kids would enjoy.“
“The food was hot and fresh. Probably the best McDonald's I have been to in a while. Was made right and not slopped together. It did take more then the normal amount of time when they were not that busy. Customer service was great. Really friendly guy, made sure I had what I needed. Extra napkins, cupholder etc. Even opened the door for me as I was leaving. Had my hands full and my 2 yr old. There was a few homeless around but that's to be expected in that part of town, but they didn't bother you.“
“Employees are very patient with you at the drive through window, helps very stressed customers I’ve witnessed go from very upset to happy, my service was wonderful I ordered the limited McRib, covered in that saaowwce we all lurhve. As I was driving home I didn’t spill not one drop of the saaowwce so I say they put just enough! The soda was carbonated and didn’t taste like tonic water like some fast food joints don’t keep up on the syrup boxes, this place does. And the McRib and fries were totally fresh. Thanks Y’all at McDonald’s 7pm shift 11/27/24 deserve a raise!!“
“I usually use the drive-through. And believe me, try the McDonalds app and receive your order through the drive-through. Much much much smoother process.
You never have to bear the hardship of making sure your order is correctly sent, no hassles of shouting through your car and best of luck if the McDonalds is near traffic.
This way the Drive-through queue also moves quickly because you don't waste time ordering over a speaker.
And with the app, from time to time, you also get points and freebies.
Vegetarian options: Vegetarian options include potato items like fries, hash browns, as well as, ice creams, smoothies and other drinks only.
Parking: Parking owned by McDonald's is limited but the McDonald's is part of a bigger plaza complex which gives you access to much more parking.
Kid-friendliness: It is kid-friendly
Wheelchair accessibility: It is wheelchair accessible“
“I bring my youngest grandson here every day after school Monday through Thursday. And we spend a good quality time here, he likes to play with the children in the playground where there are many children playing and running around, screaming, being loud being children 😆 just having fun! Being children and doing what children do, making friends 🧡.
He looks forward to our days out...
So I give the atmosphere a one hundred. The services are okay. Well, i dont eat Mcdonald's, as my grandchildren and children do.“
“Night shift is amazing I really like this mcdonald's but for some reason for the past couple of months after 10pm they shut the store down and everything is done manually so no matter what even if you're The only person in line is gonna take thirty minutes to get your food Carmina is a horrible manager“
“Expensive. Expensive. Expensive.
No dollar menu anymore, it's says $3 or something but not like back in the day when it said DOLLAR menu and meant it, ONE DOLLAR MENU $1
$1
$1
Not anymore.
Stock holders never have enough money, greed, sloth, vain etc.... 7 deadly sins all the way“
“My son has dietary needs and doesn't eat pork, he requested chicken patty instead of sausage but was treated with disrespect as they(yes they cashier and manager) forbade it. I came in and manager after cashier still didn't know how to help came out loudly with no's I'm like look let me pay for bread for mcgriddle, lets wait 5 min & i pay for chicken patty and put it together myself?, it took him a minute to understand it but did figure it out and with strawberry jelly my son enjoyed his breakfast/brunch...so next time manager at this location take the time initially to help and not let it escalate because you did show you can be a problem solver. Thank you“
“Great service. Long drive thru line that moved quickly. I only went here because a restaurant I intended to go here had a power outage like dozens of other stores. I was only disappointed in the meal because I didn't want McDonald's but had someone with me who needed to eat right away. The tea was perfect. Fries were hot.“
“The young lady and gentleman working the drive thru windows today 5/29/25 at 2:50pm are amazing. I have lived in the area since 2015. I’ve had my fair share of trips to this McDonalds because its the closest one and I had never encountered such sweet, respectful, young employees working there as I have these last 2 times. I don’t know who is doing the hiring but keep up the amazing work. These employees deserve some recognition.“
“This is truly the Mecca, the prestige and the heavy weight champ of all McDonald's franchise locations. This store is a Vegas born and raised Chimera, prepared to shatter social mores and conventional thinking, while maintaining the high expectations of two separate yet united groups of individuals.Behold, the only McDonald's where if you order wrong, you just may end up with a big ole' happy meal grin, while your significant other broods over the not so happy ending as he or she drafts divorce papers.That's right, a number one at this store could mean a Valtrex 'script and the wrong kind of Big Mac sauce. This is the only McDonald's where you can walk passed, with, or be flanked by the cream of the crop and hardest working non salaried women in Las Vegas. Hookers and hamburgers, baby.I am embellishing the silly idea that there is a secret menu where Animal Style is definitely served with a smile, just not the stupid hat (unless that's your thing, to which I applaud thee). Where this McDonald's is located --Tropicana and Wyn-- is ground zero for a certain class of ladies who get a bad rap, bad cards and bad luck. The women doing what they need to do here deserve what most Americans take tragically for granted: To be miserable on their terms.“
“Filthy tables and floors. Staff need to speak just a little better English. I had an issue with my order which woukd have been a quick 2 second fix but took 20 minutes by the time all was said and done. This was mainly due in part to the language barrier and to the staff: just because you can't speak the language doesn't mean it's funny.“
“I am not a big McDonald's fan, but I do like the quarter.Pound were cheese with extra onion . It was very busy and there was a lot of other people standing in line. The drive through was pacand it took a long time to get a couple burgers And fries. I only have a couple of small suggestions, Keep the bathroom start and clean, Ke.
Ep , the people who are not ordering food away from the we're restaurant. Several times, The homeless people wbud interrupt or disrupt people's lunches. Once the crowd dispersed and it was no longer busy in there, The staff should have been mopping the main floor and cleaning up where people had been standing in there was a lot of debris on the ground“
“I’ve been to McDonald’s locations all across the country, but this one truly stands out. The staff treats everyone with kindness and respect, even those in difficult situations, which speaks volumes about the leadership here.
Tonight, I grabbed an ice cream cone, and it was stacked fuller than any I’ve had before—a small detail, but one that reflects their commitment to great service. This team goes above and beyond, even on an ordinary night.
Corporate should take note: the management at this location is exceptional and deserves recognition.
Kid-friendliness: This will always be the place to go as a child. Very friendly.“
“McDonald's: A Dependable Choice for Fast Food
McDonald’s has solidified its reputation as a global leader in fast food, offering a reliable and convenient dining experience. Known for its iconic Golden Arches, the restaurant consistently delivers quality, affordability, and speed, making it a go-to option for millions worldwide.
One of McDonald’s most commendable aspects is its consistency. Whether you’re in New York, Tokyo, or Paris, the taste and presentation of their classic items, like the Big Mac, Chicken McNuggets, and World-Famous Fries, remain remarkably uniform. This predictability is comforting for travelers and locals alike, ensuring you know exactly what you’re getting.
The menu diversity is another standout feature. McDonald’s caters to a broad audience, from health-conscious individuals seeking salads and oatmeal to those craving indulgent treats like McFlurries and Quarter Pounders. In recent years, the introduction of plant-based options and fresh customization choices has demonstrated the brand's commitment to evolving consumer preferences.
McDonald’s also excels in accessibility. With thousands of locations, extended hours, and drive-thru options, it’s a dependable solution for busy lifestyles. The affordability of its menu items, especially through value deals and promotions, ensures it remains accessible to people of all income levels.
Finally, the company’s strides in sustainability and technology are notable. Initiatives like eco-friendly packaging and app-based ordering systems improve both the customer experience and McDonald’s environmental impact.
While some may critique the nutritional content of its offerings, McDonald’s remains an excellent choice for quick, tasty, and affordable meals. Its dedication to consistency and innovation ensures it will continue to be a cornerstone of fast food for years to come.“
“It boils down to the night shift and the Guy who is just on fire....The young man that works the drive through is one of the best around. Never screws up an order. He's always positive and manages business with ease... I recommend ordering from this location...“
“Got the 5$ meal with the mcdouble, the food was amazing mouth watering mcdouble with the perfect taste, the fries perfectly salted, my sweet tea hit the spot. Never have been more satisfied of my McDonald's experience as I am today, please keep feeding my community you guys are doing a great job ? ?“
“I'm noticing at mcdonald's that their soda mix is always off.
If I understand right, they spend a lot of money to perfect the taste of coke.
I don't think they check it.
Even when I report it, they don't seem to care.
I'm trying to keep from saying that they're trying to increase their profit margin by watering down the the sodas.“
“This is by far the best McDonald's to go to in town. Everyone here is amazing, kind, and considerate. They go above and beyond for customers. Id like to give special thanks to Porsche and Ariel. I hope I spelled their names right. I was not on time for work, there was a massive line for breakfast, drive thru line was long, and these two amazing women were able to clear everything and get me out in less than 3 minutes! I go out of my way to eat here cause it's the best one in town. They always make the food fresh and it's always correct if I make changes for those picky eaters.The staff does an amazing job and that level of service is extinct nowadays.“
“It’s McDonald’s, you get what you pay for (breakfast) but it’s consistent. PRO TIP, use the McDonald’s app. If you stay at the flamingo and place your order in your room, by the time you get to McDonald’s next to harrah’s your food is waiting. You’ll appreciate this when you see all the people waiting“