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“The best McDonald's location in the Las Vegas area. They still have cash registers, the employees are attentive, courteous and are keeping the restaurant clean.
The double cheese burgers I had were on point and very tasty. Fresh hot fries too.“
Fast Food • $
“It’s McDonald’s, you get what you pay for (breakfast) but it’s consistent. PRO TIP, use the McDonald’s app. If you stay at the flamingo and place your order in your room, by the time you get to McDonald’s next to harrah’s your food is waiting. You’ll appreciate this when you see all the people waiting“
“So I walked in about 2pm and ordered a 10 piece chicken nugget combo and the guy behind the counter taking my order looks around at the empty lobby and tells me to come closer because he couldn't hear the list item I ordered. As I lean in he whispers if he can eat my bottom... I have NEVER been so surprised in my life. My husband of 13 years has never thought of that before. I will definitely be coming back. Wink. Wink. (Call me)“
“Been coming here for years and I can't say i have any complaints about this location. Although I wish it was open a little later, but it's not the end of the world. They usually get my order correct everytime too which is a big up since most places can't seem to get something that simple correct.
Kid-friendliness: They have a big play place in its own separate are in a separate area than the main dining so it's not loud for the people who don't want to hear it.“
“This McDonald's is very clean and tighty. I was impressed with the customer service that I received this afternoon. I am blown away how amazing the application is. It gives great deals. Free food almost every day. Great prices. 👍
The only thing i would say they need to do is turn the air conditioning on. It was extremely stuffy and humid inside. Keep up the great work guys.“
“Nice and clean restaurant, friendly staff
Parking: Plenty of parking spaces
Kid-friendliness: Kids love the "Happy meal"!
Wheelchair accessibility: Enough parking spaces. Entrance and dine in room accessible“
“Just came through last night after a long night at the airport. Before long drive home we wanted to eat! The manager gave us ice water we forgot to order at the speaker and fixed our cokes that were flat. Great service for 1 A.M. When we exited the drive thru we noticed the chandelier in the dining room, WOW!“
“I would normally give this location a 5 for the food but for some reason my son did not want to eat his nuggets this time. He said something just wasn't right and he eats them alot so he would know. I tried them and they did taste a little off.“
“Cindy, The Manager at this branch 6360 W Charleston, 89146 is so wonderful! So helpful, happy, fast, and her wonderful attitude made me and my husband stay longer and ordered more food and drink that we never ordered before!! She is just so wonderful, so pleasant, great service and made us love her and McDonald’s again!!! Thank you for having her and wonderful Staff!!“
“The staff is absolutely excellent and when they ran out of stock of an item in my order I came in next day about it and got compensated! Best service Ive experienced in a fast food restaurant. They also actually have people working in the place which feels like it ensures quality over other fast food restaurants that only have 2-4 workers, my order IN STORE DINING is quicker than many competing drive thru times. Even the disabled people I see are treated with dignity and respect. Overall Best MCDonalds that hasn't given me food poisoning.“
“Nice option for AC if you’re walking back from the Las Vegas sign. There’s no area to fill up your drinks, get napkins, or ketchup or anything really. The staff has to provide everything for you, and they were not that friendly about. Food is like any other mcdonalds“
“Micki D’s has always been a childhood favorite 🤩 I’m so glad I’m not far from the McDonald’s on Boulder & Lake Mead. Gimme some HOT FRIES 🍟 PLEASE and a vanilla milkshake to dip them in!!! Yes… hot salty fries and a cold shake is HEAVENLY! Don’t knock it until you’ve tried it! IJS Plus.. I’ll take a Big Mac with tartar sauce instead of Mac sauce any day!! lol If you see Elite Mobile Notary Service in Henderson in the drive through, you know what their order is! 😋 As a matter of fact- let me place an order now….. be right back!“
“Good mickey Ds. Service is fast and they are nice at this location, plus they rarely mess up the orders which isn't given in this chain. Food is fresh at all times. Athmosphere...well it's mickey Ds.. so there really isn't any.“
“It is one of the better McDonald's I've been to. They've made mistakes with my orders before but have generally worked to correct it. I did have one incident where a staff snapped back saying that they won't correct it until I showed them the manager's email. Orders generally are ready very quickly. When I do order pickup most of the staff I've interacted with are friendly.“
“This location is absolutely amazing! The staff here is very efficient with taking orders and handing out orders. The person taking my order, I believe was Erick, did an amazing job. The person named Eduardo did an amazing job with handing me my food and ensuring that everything was correct before I left. Not only that, but the manager on the floor at that was very hands on with his team and that's amazing coming from someone who works in the food industry!
The one thing I would say though is this location needs to have more security due to the fact that a lot of homeless people knocking on people's windows as they wait to order and making a mess of this wonderful establishment. It's a huge security risk for both the customers and the workers.“
“My review is basically for customer service. Last night 12/12/24, Andrea’s customer service was beyond outstanding. Without hesitation, she took care of our order & did it professionally. We need more of her. Thank you Andrea for being an awesome worker!“
“Hands down the best and cleanest McDonalds. I cone here once a week for months with my son for the play place. This place is SPOTLESS. The drink-machine you could lick it! The employees are top notch and work their butts off cos this location is busy!
The drive thru parking lot gets difficult. You can get trapped. If you cone for drive theu easiest on non peak hours. The whole team deserves LOTS of kudos. McDonalds is such a special place for kids. Their standards of excellence at this location is what is ideal when thinking about McDonalds as a brand. I don't usualy post reviews but I had to.“
“I want to give a big thank you to Desiree for her outstanding customer service. She was incredibly helpful and polite, with a positive attitude that’s truly infectious people like her are rare to find these days! Her service has made me want to keep coming back. I also want to recognize Andrew, who was the first to help me use the self-service machine. He was very polite and patient. This location has completely changed my view of McDonald’s great team and a fantastic experience!“
“WHHHHAAAAAAAAAAAA👀👀👀👑🎩🏰🕌
Does any McDonald's really need flower vased arrangements on their tabletops ???? Or a grand opulent chandelier hanging from the vaulted ceiling in the dining room ?!!!!!!!!!!!!!!🍔🍟🥤🤡🤡🤡🤡🤡🤡😂😂😂..“
“Hear me out! This is the best McDonald’s I’ve had in the world! Only said I’d try it as I was in vegas only got a cheeseburger and fries and it was unreal burger tasted like a proper patty and fries didn’t taste like paper! I was shocked it was so good!“
“The restaurant is always kept in a clean state (whenever I go at least, and it’s more often than I’d like to admit lol.) The parking lot lights are busted, and even strobe flashing leaving it poorly lit at night. I’d expect the occasional homeless person and/or drug addict. I mean it’s a McDonald’s, how high can your standards really be
Parking: The street lights at night are more or less busted, and have been for years now so the parking lot is usually dark at night. Otherwise it’s got plenty of spaces.“
“The service here is amazing the workers are sweet courteous and upbeat! :) food is fresh McFlurry are actually stirred and mixed well fries are nice and hot. Alex was very helpful and went above and beyond. Way to go this Mc. Donald’s location is amazing. ✨✨✨⭐️⭐️⭐️⭐️⭐️✨✨🌟🌟“
“This McDonalds is the cleanest, best looking that I have been in years.
It is near my doctor's office so on the way home I stop for breakfast. Food is great, it even looks good. I really enjoy having breakfast at this McDonalds.“
“Issokay and this restaurant has great staff very nice but the ones preparing the food should try to use a Lil less salt on there Patty's and fries. Other than that everything is great and the terribles clerks who work the other side are awsone in everyway too thanks mickeyDs and terribles“
“It's McDonald's. I get that. But, the people you hire will make all the difference in the world, even in a fast food chain restaurant.
I frequent this location. My food is always hot here. The customer service is really good. They're consistently kind. I rarely get sent to the waiting area. I used the app (which is great, by the way), and my order to pick up is usually seamless.
The young folks that work here demonstrate the ability to their jobs well no matter where they work.
Thank you for your great service.“
“The reason I am rating is because the man at the counter was EXTREMELY delightful. It was busy and he was creating such a warm
Environment. 10/10 service- best I’ve seen at any McDonald’s!!! Great multi tasker too! Make this man employee of the YEAR :) He rocked it! As did the whole team. Thank you Jerome!!!!“
“I mostly only do coffee now at McD and much less often now.
Reasons have less to do with quality of food and service than the corporate structure, support and direction. But there are few other corporate businesses that have also lost my dollars and many more local, independent, individual businesses have gained my support and dollars.“
“After a long drive from Southern California to visit a friend, I stopped at McDonald's on Sunset Road in Henderson for a quick meal before heading home. I’ve always loved McDonald's fries, and they didn’t disappoint. The Double Cheeseburger and fries were exactly what I needed, and the Iced Coffee was refreshing.
While the food was great, the service was slower than usual. I placed my order at the kiosk quickly, but it took longer than expected to receive my meal. Typically, the service is reliable at McDonald's, no matter where I go.
In the end, the quality of the food made up for the delay, and it was a perfect start to the rest of my drive home.“
“The person who brought me the food knew that there were potatoes in the order but he never offered me ketchup and just put the cart and seriously returned without giving me time to order anything, very bad customer service, that's why I give 4 Stella to the service“
“After shopping at Smiths, I decided to pick up a sandwich from McDonald's in the same parking lot. When I walked in, I was going to turn around and walk out because it was so busy, but I stayed and ordered anyway. I had to order from the machine because it was too busy for the one young man working front counter while everyone worked the drive thru and prepare food. He politely told the front counter customers to order from the machine on the dining room simply because he was the only one working front counter; at the same time he was making sure the workers get the order together and get them out to the customers. It was dinner rush around 6:45pm. Let me tell you, he did great!!! He constantly told the front counter customers to be patient with him while he do his best to take care of each and every one of us including Door Dash and UberEATS!!! He kept his cool and thanked each and every customer for their patience!! When my order was ready, I made sure I let him know he was doing just fine. Hopefully he will continue to keep his cool while he get through the dinner rush! That is one hard working young man! I give him a TEN PLUS for his excellent customer skills!! Next time I won't be so skeptical of visiting during dinner rush knowing there is someone there that knows how to handle himself working under pressure!! Fabulous job to your dinner crew!!“
“Ordered from. The kiosk, I found contactless ordering and payment fine, until they bah your food up and set it on the counter and never call our the #, or update the computee to the # served next. 20 mins it sat behind the counter until the food was cold, and I lost my patience and composer. Tech. Is supposed to make ones life easier, ...right?“
“Stopped by here the other day, went through the drive thru to get some grub and a drink. A young lady named Jasmine was operating the drive thru, and was very friendly and helpful. Had a great attitude and left me with a smile and wonderful service! It's great to see young people take thier job with pride and enthusiasm. Thank you Jasmine for the wonderful service, and keep up the good work! Great place!“
“I bring my youngest grandson here every day after school Monday through Thursday. And we spend a good quality time here, he likes to play with the children in the playground where there are many children playing and running around, screaming, being loud being children 😆 just having fun! Being children and doing what children do, making friends 🧡.
He looks forward to our days out...
So I give the atmosphere a one hundred. The services are okay. Well, i dont eat Mcdonald's, as my grandchildren and children do.“
“This is hands down THE BEST MCDONALD'S IN THE COUNTRY. I'm not exaggerating. Las Vegas is a 24-hour city, that runs in basically 3 shifts. I often come to this location around 3 am and there's still a line. But it's worth it, and the staff is always friendly and always positive, which makes the experience all the better. :)“
“Adrian their worker up front is a really hard working respectful young man helped me with my McDonald's app and was completely respectful and nice to my entire family making us feel welcomed along with exceptional customer service the experience was a really good relaxing one my kiddos played and ran around like crazy having a good time“
“I had a great experience at the drive-thru at 5 today the worker who helped me was super friendly and professional. My order was taken quickly, and he even repeated it back to make sure everything was correct. When I got to the window, they greeted me with a smile The service was fast, Definitely one of the best drive-thru experiences I've had in a while. Keep up the great work!“
“Epic Food, enjoyed the high food quality, tasted good. Would recommend digital or physical order. However there are bad reviews as well as good, so your Food quality might be bad or good randomly, walking or driving here is good in my opinion and typically fresh at least when I visit“
“It's a McDonald's! You pretty much know what to expect . MCDONALD'S hasn't really changed in years! It's the same McDonald's wherever you gi. The food doesn't change. The v kids have always loved to ho to McDonald's! Go and have some good Ole McDonald's fun!“
“This place is close to my house and always treats me good. Staff on both drive thru and dine in are nice and accommodating. I mostly order on the mcd app and my food comes pretty fresh most of the time. Drive thru line does get pretty long at times, but most McDonald’s are like that anyway.“
“Fatesha Johnson is awesome She is so kind and patient with all her trainees She had about 6 new employees working at the time I visited for Labor Day weekend my order was a bit screwed up but with her kind humble spirit she made everything possible and was able to manage the dining area and the drive-through... Ms. JOHNSON ROCKS“
“We have had an overall awesome experience over the week we have been here with this team! Lamere and Alexandra (please forgive me if I butchered your names). They were the friendliest, most conversational, and just happiest people that we encountered at this McDonald's!!!! Our Sunday morning was better because you were init! Thank you!!! This McDonald's is in a food court and it is generally busy however, we never had a hard time finding seats. Family friendly. Just an easy, enjoyable experience“
“One of the better McDonald’s in Vegas area. The manager is very attentive and resolves issues quickly. I had a curbside pick up order that took over 27 minutes. I can’t fault them bc it was the app. The app said my order was still being prepared and I was parked in the shade due to the heat for about 5 minutes after the order and moved to my spot shortly after I ordered the meal when my notification said my order was about to be delivered. 20+ minutes after as I was sitting in my spot the food didn’t come out so I went inside and the manager realized that I had missed my food order.
She quickly reheated my fries and brought me out my happy meals!
Because it was the BTS happy meal I asked if she had a couple of the figurines of BTS that I was missing and gave me an additional one bc I had such a long wait.
That was so kind of her and I almost finished my BTS collectibles bc of her.
I will be back!
Good customer service deserves loyalty!“
“They have a tall enclosed booth here, can't recall seeing any other McDonald's designed like this one. But said on the kiosk they weren't serving dine-in orders for some reason, even though people were eating in the lobby. They also charge for extra lettuce, (which only half or less of McDonald's restaurants do). I find it petty when they don't put enough as it is.“
“We came in tonight for the JJB school fundraiser. It was SUPER busy so as soon as we saw a table open up, we jumped on it. There was some food and ketchup from the previous people. I was hoping someone might come by and wipe it but all the employees were working super hard. I caught Brendon's eye and asked if we could get a quick wipe. He couldn't have been any nicer. He grabbed a towel and wiped everything thoroughly. I felt bad because it was so busy, but he was so nice and positive I felt a lot better. He also brought us our food, and a other family joined and was sweet to see if they wanted their ice cream a little later so the kid's had time to eat. Great employee with a really positive attitude that stood our for me. Thank you Brendon!“
“Night shift is amazing I really like this mcdonald's but for some reason for the past couple of months after 10pm they shut the store down and everything is done manually so no matter what even if you're The only person in line is gonna take thirty minutes to get your food Carmina is a horrible manager“
“Filthy tables and floors. Staff need to speak just a little better English. I had an issue with my order which woukd have been a quick 2 second fix but took 20 minutes by the time all was said and done. This was mainly due in part to the language barrier and to the staff: just because you can't speak the language doesn't mean it's funny.“
“Well, it's McDonald's, so ¯\_(ツ)_/¯
But the staff at this location truly stands out.
The restaurant is always clean despite serving a busy mix of professionals, locals, students, and unhoused individuals.
The team works like a well oiled machine professional, fair, and friendly, and you can see that they genuinely care. This feels like a hold out where the staff is committed to the core values and not just a paycheck.
They are one of the few places without a self orderkiosk yet, so you order at the counter or on the app.
The bathroom has a code, but it seems to be easily given to all who ask.
Plus, there's always a uniformed security guard in the background who is curious and aware of everyone. They seem know how to stop problems before they start with minimal words, always calm, and in control, de-escalating like a true professional.
Definitely see and hear a lot of love and commitment between the regulars and the staff here, as well as being welcoming to everyone.“
“A fast food industry anomaly! The freshest food I've ever received/purchased from McDonald's, in the USA. Post flight exhaustion, what a Wonderful Surprise at 1:00 am.
Fast, Friendly Customer Service!
Thank You!“
“This is truly the Mecca, the prestige and the heavy weight champ of all McDonald's franchise locations. This store is a Vegas born and raised Chimera, prepared to shatter social mores and conventional thinking, while maintaining the high expectations of two separate yet united groups of individuals.Behold, the only McDonald's where if you order wrong, you just may end up with a big ole' happy meal grin, while your significant other broods over the not so happy ending as he or she drafts divorce papers.That's right, a number one at this store could mean a Valtrex 'script and the wrong kind of Big Mac sauce. This is the only McDonald's where you can walk passed, with, or be flanked by the cream of the crop and hardest working non salaried women in Las Vegas. Hookers and hamburgers, baby.I am embellishing the silly idea that there is a secret menu where Animal Style is definitely served with a smile, just not the stupid hat (unless that's your thing, to which I applaud thee). Where this McDonald's is located --Tropicana and Wyn-- is ground zero for a certain class of ladies who get a bad rap, bad cards and bad luck. The women doing what they need to do here deserve what most Americans take tragically for granted: To be miserable on their terms.“
“This McDonald’s is my favorite to visit. The food is always really good (the fries are a little too salty sometimes) and service is great.Had a problem with ordering from the app this evening and management helped us through it.Great friendly staff and delicious food!“