Customers` Favorites
“We really enjoyed staying here. It is very nice and convenient place to get away for a few nights.The hotel staff are always friendly and helpful. We like the location because it is easy to get out and explore but not so crowded that you can't enjoy yourself.“
Customers` Favorites
“Every time I visit my daughter I always come to Waldens love their food, service and their friendly, cozy environment , highly recommended Thank you“
Customers` Favorites
“Had a lovely dinner with my fiancé. The menu was outstanding! The mushroom soup was creamy, warm, and with earthy undertones. Meanwhile the Caesar was bursting with flavor, and the octopus salad kept things vibrant, citrus and crunchy fresh! The pasta dishes (lasagna and ravioli) were definitely hand made and with balanced flavors. Ending with the olive oil cake was the cherry on top. Each dish created was a master piece in its own right!“
Customers` Favorites
“Hands down my favorite coffee shop in reno, everytime I walk in i feel like home, I take my baby and she plays in their little kids corner which not many cafes have, I also love the service, and the ambience is just beautiful perfect pick me up on a gloomy day, oh I always get the cafe de olla!“
Customers` Favorites
“Great !visiting from San Diego Awesome tea and the decorations“
Customers` Favorites
“Best coffee In Reno! Would like for them to offer a 16oz drip cup.“
“UPDATE - so this review is long, but super informative, bare with me. So the next day I was there & one of my favorite girls (please forgive me I'm really bad with names but always remember faces) happened to be at the window so i could ask her what happen. She is always so wonderful and explained the policy has always been this way, BUT has not been strictly enforced because of 3 reasons, 1) being I'm a daily regular they mostly all know me & who i am so they hold my drinks for me 99% of the time, 2) when they're crazy super busy they dont have the room to save/hold it in the fridge for me, and 3) she showed me & explained they're order system on the screen clears the order waiting once its been an hour so they have to go into the order history to find the order that was cleared. With that being said, I love my Sky Vista Dutch WU/OA staff, they are always so great to me every time i come, especially all of them that know me LOVE THEM they're amazing. I feel this situation was a helpful, clarifying, learning moment for all of us. Mind you I'm old enough to be these kids mom and have spent over 25yrs working in the customer service related industry so i know how hard it can be on the recieving side and i try my best to be kind & calm, but I'm human too & get stressed and frustrated like anyone. HOWEVER, i want to recognize the way the two girls i know (i wish i knew their names) that know me have handle the only 2 situations I've had here, their customer service skills are top tier. They maintained being kind, calm, polite, helpful, & informative in a stressful situation with a disappointed customer - chef's kiss 😘
Ok, so i have been a daily customer at this location since its opened. A lot of the regular walk-up window employees already know me, my regular order, and my face. I am usually happy with this location and have had almost no bad experiences, other than a couple other times. I placed an order ahead as i do every single day. However, soni dont yave to wait for my drink to be made, hence the order ahead, i order 20 minutes or more before im going to go get it. 9 out of 10 times i have ordered ahead at any location and go straight there the drink isn't even made yet, defeats the purpose of order ahead, and thats every location ive used in Nevada or other states. With that being said, i don't arrive to pick up my order until 20 minutes later or even longer if something happens and i cant make it right away. I have picked up orders as late as 2hrs later. Today a young man at the pick-up window told my husband at 9:51 they dumped my drinks, that the ready pick up time ready was 8:47am, which we know was not made and ready at that time on a busy Saturday morning the day before Easter as it is. Then told my husband its a new corporate policy rule no holding drinks after an hour for quality control and food safety etc. Which seems funny to me considering i am there every single day and no one has said anything to me, and i always come 20 minutes or later to pick up my drink, intentionally so i dont have to wait and my drink is ready when i get there because I'm always in a hurry & a rush. And when i do get there to get my order they just get it out of the fridge next to the window for me so its still cold still fresh, and not a food safety quality hazard etc. I'd like to know from management if this statement he told my husband is true, and if it is, when did it go into affect because i have been doing this at every dutch location in washoe county for over a year, and at this location since it opened, as I said I buy my dutch drinks every day. Other than today, i love this location and always have since its opened and all the staff there. They have always been so great, even the time my order got mixed up with another girl with the same name.“
Customers` Favorites
“Mgrs come and go but the team of employs are the best. Developing relationships brings customers back again and again“
Customers` Favorites
“great stop off for coffee“
Customers` Favorites
“Shout out to Beth in the floral department for going above and beyond on such short notice for me! She was Absolutely amazing and professional and it was a pleasure doing business With her and Safeway!!!“
Customers` Favorites
“This is a family owned restaurant. The service is excellent. The food is even better. There is a great selection of coffee beans to purchase. I'm definitely making this a regular place“
Customers` Favorites
“Wonderful addition to the North Valleys“
Customers` Favorites
“The most unique drink combinations I've experienced at a boba shop coast to coast. I enjoyed my Lod Chong and my boyfriend loved his blueberry cobbler, took him here as a birthday treat.“
Customers` Favorites
“(POV: this was my survey comment!)
OH MY GOODNESS! SHARLANDS AVE. IS INCREDIBLE! I ordered the Dubai chocolate matcha drink (that's where this survey was tasked from) and OH.EM.GEE. !!! And it was the first day that the Dubai chocolate matcha drink came out, and they NAILED IT! it was like 6am - ish when I ordered it, and they had only been trained 2× on the recipe, and GOOD LORD!!! DID THEY FREAKING KILL IT! IT WAS INCREDIBLE! and 5 of my friends have ABSOLUTELY BEEN INSTRUCTED TO ORDER THAT!
I order Starbucks at LEAST 4× /week...and that is my new drink til you guys [sadly] discontinue it.... !!!
BTW - I AB-SO-LUTE-LY(!) LOVE SHARLANDS LOCATION! I WILL LITERALLY DRIVE ACROSS RENO/SPARKS TO GET STARBUCKS FROM THAT LOCATION!“
Customers` Favorites
“{{restaurant.reviews}}“
Loading...
“Great place!!! Everything was great!! The breakfast burrito is amazing!!!“