Bruster's Real Ice Cream
Ice Cream
Hours:
5205 Transit Rd, Amherst
(716) 898-0999
About Bruster's Real Ice Cream
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Bruster's Real Ice Cream Reviews
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I am writing to formally express my disappointment regarding the level of customer service my family experienced today at the Douglasville location during Bruster’s Customer Appreciation Free Ice Cream Day promotion.
The advertisement stated that there were two ways to receive a free scoop of ice cream: wear pajamas or donate a pair of pajamas. My children were very excited about the opportunity, so despite the heavy rain, we made the trip to the Douglasville location...read full review
yummy ice cream! let's you try before you buy so you know you will like it.
I tried to send in a complaint and even the web site would not take the complaint I was over charged and I asked for a certain kind of Ice cream and he gave me what he wanted me to
have when I ask for a refund he refused then he said they did not have the one I wanted then why take my money and to boot I had a coupon and he took it off and then added it back on again that's like stealing from me and the company.
Menu
Hours
| Monday | 12 - 9:30PM |
| Tuesday | 12 - 9:30PM |
| Wednesday | 12 - 9:30PM |
| Thursday | 12 - 9:30PM |
| Friday | 12 - 9:30PM |
| Saturday | 12 - 9:30PM |
| Sunday | 12 - 9PM |
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Bruster's Real Ice Cream offers delicious ice cream at a reasonable price, with fresh and creamy flavors. The ice cream has a perfect taste and texture, and the toppings are mixed in really well with no empty areas. The PB sundae is a favorite, and the banana cream pie is out of this world. The regular size of the flurry is huge and hard to finish. However, service can be hit or miss; one visit had a 15-minute wait for two small bowls of vanilla ice cream with one topping each for 14.51 dollars. Another time, the restaurant closed early on Mother's Day despite being open daily till 9:30. The Bruster's blast is sometimes unavailable, and the wait for a milkshake is not great. On a positive note, the location on Transit has very fast service, a nice seating area outside, and lots of parking. It is a great place to bring the family for a special treat when shopping the Transit stores.