Panera Bread
$ • Cafe, Salad, SoupAbout Panera Bread
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Panera Bread Reviews
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Good location but restroom is not clean
Dirty…. That literally should be enough for anyone with common sense to understand this review. Manager said “we are short staffed”… okay ??? So let’s continue to serve customers in a dirty facility. I got my refund and left.
I had lunch earlier with a friend, and the manager, Chrystal Deans, truly exceeded our expectations. She recommended the new Chicken Roma sandwich, and it was absolutely delicious. I’m usually a creature of habit, but her enthusiasm convinced me to try it—and I was not disappointed! The staff were friendly, and the service was quick and efficient. Chrystal even checked in with us at the table to see if we needed anything else and to hear my thoughts on her recommendation....read full review
Hours
| Monday | 7AM - 9PM |
| Tuesday | 7AM - 9PM |
| Wednesday | 7AM - 9PM |
| Thursday | 7AM - 9PM |
| Friday | 7AM - 9PM |
| Saturday | 7AM - 9PM |
| Sunday | 7AM - 9PM |
Panera Bread is a popular restaurant known for its delicious food and vegetarian options. The restaurant offers free parking and is kid-friendly and wheelchair accessible. Customers can enjoy the Unlimited Sip Club, which provides a free drink every 2 hours for $11.99 per month.
The atmosphere is generally comfortable, but the restaurant can be busy at times, which may lead to cleanliness issues. The staff, while sometimes stressed, still serve customers without attitude.
Customers have noted that the coffee quality can be inconsistent, with some experiencing clear, tasteless coffee and others tasting reheated coffee. There are also concerns about the cleanliness of the coffee machines or containers.
Some customers have noticed a decline in the quality of the sandwiches, feeling that they are now less substantial and filled. The restaurant has also stopped bringing the food to the table, making it feel more like a fast-food establishment.
Customers have expressed a desire for the tables to be cleaned more frequently, as they are often dirty and sticky. The restrooms, particularly the ladies' restrooms, are also reported to be in need of better maintenance and cleanliness.
While the staff is generally friendly, some customers have found them to be lacking in customer service training and knowledge about promotions, rewards, and new menu items. The lack of buzzers to inform customers when their order is ready is also seen as unprofessional.
Despite these concerns, Panera Bread remains a popular destination for many customers, who appreciate the convenience of the location and the generally well-prepared and decent food.