Chipotle Mexican Grill
$ • Mexican, Fast Food, Pet FriendlyAbout Chipotle Mexican Grill
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Chipotle Mexican Grill Reviews
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Low amount of protein per serving. Expect the Paris treatment from some of the workers: unbothered, tired of their job, ready to quit
I honestly feel that when working with food, employees should not have their cell phones out. Their attention should be focused on the customers, and I shouldn’t have to ask to be served. Customer service should be attentive and proactive. Also, the tables were sticky and needed to be wiped down.
Came around 3:15. Trash cans overflowing. Teenagers loud and everywhere with no spatial awareness. Ordered a quesadilla with two sides. Sat down at a dirty table because there were no clean ones. Opened my food, quesadilla with cheese not melted. I take it back to ask that it’s warmed up, staff was quick and kind and obliging. Same when I sat down again and tasted my rice and it was hard like pellets. The only 5 star thing about this place is the staff. They work really...read full review
Hours
| Monday | 10:45AM - 11PM |
| Tuesday | 10:45AM - 11PM |
| Wednesday | 10:45AM - 11PM |
| Thursday | 10:45AM - 11PM |
| Friday | 10:45AM - 11PM |
| Saturday | 10:45AM - 11PM |
| Sunday | 10:45AM - 11PM |
Chipotle Mexican Grill in Brooklyn offers a mix of experiences based on customer reviews. The restaurant is praised for its generous portion sizes, especially compared to other Manhattan locations. Many customers appreciate the efficient service, even during busy times at the Fulton Street Mall. One standout employee, noted for her excellent service, has left a positive impression, encouraging customers to return. The restaurant maintains cleanliness and ensures that details, like sauce bottles being filled, reflect good management.
However, there are some concerns. Some customers have experienced diminished portion sizes during their visits, which was disappointing for loyal fans. Additionally, the rewards system machines have been noted as unreliable, causing minor frustrations. There are also suggestions for improved teamwork among staff, as some employees have been seen not helping during busy periods, which could enhance the overall customer experience.
Despite these issues, the majority of feedback highlights the restaurant’s friendly service, fresh food, and overall satisfaction, making it a recommended spot for those looking to enjoy a meal at Chipotle.