“Stopped in to pick up a coffee for a friend and I. When I went back to my vehicle it wouldn't start. Staff (Savannah) went over and above to try and help me out. I am so grateful and absolutely floored that she without hesitation came to my assistance. Thank you so much! What a lovely crew at the Genesse St location (across from airport).“
“Alyssa - you’re doing amazing and you’re appreciated. Some people just want to unload the weight of what they’re carrying around to make themselves feel better about their crappy lives. You’re not having a bad day, you had a bad few minutes…so don’t let that set the tone. Thank you!“
“I’ve visited this outstanding Starbucks yesterday, January 25 looking for my usual dirty chai. The sweet barista informed me that they were out of chai and if I wanted anything else to drink. I explained to her that I only drink the dirty chai, and I was really looking forward to this drink as I had a long drive back to Canada through a horrendous, snowstorm! The whole team of baristas quickly came to my rescue by Sending the young gentleman I’m sorry I remember his name to run into their Storage area located somewhere in the Mall! They asked me to have a seat and get comfortable, as they assured me they were going to make my drink and sure enough the young man came back with in Minutes!!! He was so quick! He sprinted into action when he was asked! They happily handed me my drink with beautiful, large smiles and wished me safe travels, and I promised them if I made it home safe and sound I would write them all a well deserved review! Ladies and gentlemen, thank you again for your kindness.Thank you for making my drive possible you all deserve 10 stars! Keep up the good work & I Look forward to my next visit to Buffalo! Xo“
“The girls who work at this Starbucks are super sweet and very friendly!! They always go above and beyond to make conversations with the customers, and overall deliver amazing service. The only downside of this location is that the seating arrangement is a little awkward with the traffic of people coming into Target. It would be nice if it felt a little more secluded, but I understand that there is only so much you can do with that space. Regardless, I’ve had many great experiences at this location!“