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“Was here on a snow day!!! Everything was closed but Amelia knocked it out of the park!!! Food delivered to table!! Over the top kindness and discussion. Recommended the sriracha sauce on my everything croissant ham sandwich. Who the hell knew they had packs of sriracha sauce at Starbucks!!!! Well done my friends!!!!“
“I visited this location two days ago, and Sarah took my order. She suggested a drink that turned out to be superb! Her politeness toward customers and the care she put into making my drink were truly impressive. She provided excellent service and made the whole experience enjoyable. Thank you, Sarah, for the outstanding customer service!“
“Very convenient location. Wish they were open later though. Particularly with the Tim Hortons on Clifton Hill gone, I would have really liked to get a good coffee on the way back to my hotel after a long day. Had limited vegetarian options, and only a couple of each so barely got enough for a group of 4. Would honestly suggest just going with the bagel bites, they were really good. The grilled cheese, and tomato, mozzarella & pesto sandwiches were ok but they literally only had 2 each available. It was disappointing that they did not have any croissants available. Coffee and sweet treats were great. Would definitely recommend here for breakfast, quick snack or coffee if staying nearby.“
Coffee Shops • $
“The ladies working today were lovely. Super friendly and quick to help. She even checked on me to make sure something I put on my order was correct.
The only downside is the tourist inflation on the prices at this location. For some reason it was a ay pricier than another Starbucks near by. Starbucks should correct that.“
Coffee & Tea • $
“It is so nice to have a Starbucks in the hotel. Coffee was delicious and the staff was very friendly and quick with the orders. Plenty of seating by the Starbucks. Pastries were good too- will definitely be visiting this hotel Starbucks again before we leave!“
“Always very kind to the customers. They always actually pay attention to your orders. They've known that I've been in London Starbucks but I've also had an employee work there that knew me from Tillsonburg Starbucks. So they actually pay attention to their customers and they always are very kind.“
“I feel for the baristas at this location… lots of international travel and patrons with no regard to the staff or other customers. But, solid chances I’ll find the Starbucks cup I need right here! Always a favorite check in when I’m home visiting!“
Coffee Shops • $
“It’s a tiny takeaway corner.Situated in the embassy suites building. Quite accessible.We had two of the sweetest asian baristas.Good conversation and the coffee was nice.I wish they had sitting too but if you are planning to walk out with your coffee, it’s just 50 steps from a great view of the horseshoe falls from the top (see the pic)“
“Seeing so many negative reviews about this Starbucks when it doesn't really deserve it. Prices ARE about double what you'd expect to pay but, in my 4 day experience at Niagara, that's literally everything in this town and far from unique to this Starbucks. Staff are all professional and keep the line moving well. Fairly gracious under pressure, there's never more than a 10 minute wait even during the busiest of rushes. We had coffee every morning we were at the Hilton and never had a negative experience.“
““Normal” Starbucks vibe. Small sitting area. Thankfully not a long wait to order or get items. Had a little hiccup with my order. But, other than that if you “need” Starbucks this is a spot for you to grab it.
Parking: You will have to park a ways away and walk over. We walked over from USA and walked right into this Starbucks. But we did not see any easy parking options for this location.
Kid-friendliness: We saw several children in the establishment with their families.
Wheelchair accessibility: We saw families with family members in wheelchairs at this establishment.“
“Had a great experience at Starbucks thanks to Gagandeep kaur! Super friendly, quick service, and made my drink exactly how I like it. Really appreciated the positive attitude and attention to detail—definitely made my day better. Keep up the awesome work!“
“A dependable stop in a prime location. This Starbucks benefits from its proximity to the Fallsview area, making it especially convenient for both tourists and hotel guests. Staff were friendly and efficient, and drinks were prepared to standard. Consistency, speed, and location make this a reliable choice“
“I wanted to recognize two outstanding team members at this Starbucks: Graycen and Kaitlyn. They consistently greet customers with genuine warmth and enthusiasm, and they always make us feel welcome and appreciated. As regular customers, we’ve come to look forward to seeing them because they take the time to make every visit feel personal.
Their positive attitudes, friendly conversations, and sincere greetings go above and beyond what is expected. It’s clear that they care about creating a great experience for their customers, and their kindness makes a real difference in our day. Thank you, Graycen and Kaitlyn, for making this Starbucks such a welcoming place to visit!“