Dunkin' Donuts in Cicero

“Dunkin' Donuts, now simply known as Dunkin', is a popular coffee and baked goods chain that has earned a reputation for its wide variety of donuts and high-quality coffee. Customers appreciate the extensive selection of donut flavors, from classic glazed to more adventurous options like Boston Kreme and Maple Frosted. The coffee menu offers everything from regular brewed coffee to specialty drinks like lattes and macchiatos, which are praised for their consistent taste and affordability.“

“I absolutely love this Dunkin. The only reason I'm doing 4 ⭐ is my morning regular works are the best, but when there off I get 2 new girls not sure if names but have bottoms of hair dyed. I get my same order every morning for years. When you get a ice coffee and ask for sugar you can still see the sugar at the bottom of your (Clear) cup. So when I ask for extra sugar even though they stir quickly 3 times it's still there. I had nothing in my cup straight ice coffee. So I ask them at drive thru can you plz add sugar thee is none in here. She said I did put sugar in I said nope you would see it she goes I stirred it. I said can you plz just add more sugar. Still nothing so I go in and hear them talking about me as I'm waiting to return my plain coffee that I asked for Xtra sugar. Girls saying I added sugar and she was like no add sugar. I told her I stirred it up seriously. So I just so happened to be given the "Manager" and I said I'm glad I'm the talk of the hour can I have a new coffee and I explained my order, Mind you that's all I said and she goes they aren't talking about you. Well then I'm the only one who didn't get sugar in the coffee cause the order in front of my was just food. Needless to say 2 young girls and manager were very unprofessional and the manager needs training in additude classes. Very rude!!“

“I just wanted to take a second to share the experience I had at this location. I ordered a breaded apple twist because there was a deal on the app. When I got there, they notified me they were out. No biggie, I understand build-to numbers can change all the time. The person apologized and gave me two donuts for the inconvenience. They were so kind! I feel for every Dunkin worker who may get yelled at by customers for being out. Adaptability is a part of life.“