Dunkin' Donuts in East Greenbush

“This review is long overdue. This location is the only location that I’m willing to visit these days. Their donuts are always fresh and their staff are polite and courteous. Jess particularly is a sweet person. Whenever I go there, Jess knows exactly what I want and has everything picked out before I can place my order. It’s incredible to know that as busy as mornings are at Dunkin she finds the time to make my experience as a customer so personal. She always greets me with a smile and such a cheery attitude. She ALWAYS has a smile on her face and no matter how rough a morning you’re having you can’t help but to smile back. People like her are hard to come by with her innate ability to shift your entire morning and set the tone for the rest of the day. Hats off Jess!!! You’re one of one!!! 🥳“

“Been having issues with our coffees being made as ordered. My coffee ordered yesterday lacked ANY sweetener.... as 4 Splenda were requested but not provided. Frozen coffees are hit or miss depending on whether the machine has been cleaned and filled. Otherwise, staff are courteous and professional to correct any issues.“