Dunkin' Donuts in Jamaica

“Very Good restoring the people who work here very nice.Happy and they're doing a culture but the problem in this serious located next to them.Subway station bridges to have shopping yet different carving.It is Very close to jamaica , with new and it is located in person Blvd how do you be very good, happy?And everything is not going well.The owner need to take care of some things because the people who are working here have to behave very good with the customer“

“This is by far my favorite Dunkin’ location. The manager and staff are always friendly, welcoming, and professional. They greet me with a smile every morning and always have my online order ready to go. The team works hard, keeps the store running smoothly, and creates a positive atmosphere that keeps me coming back. Thank you for making my mornings so much better!“

“Best Dunkin Donuts in the neighborhood. I love this location - all the staff is super friendly - excellent service!

Edit - Very confused by some of the previous reviews. I visit this location almost every day for the past 6 years. I have never had an unpleasant experience here….EVER. The entire staff is amazing. Shakib has always been super friendly and accommodating. I am a stickler for service and refuse to return to any establishment that doesnt provide that. This location has always been my favorite in the neighborhood…..and I have tried the others. All of the employees here are amazing and they keep me coming back 💚“

“This is my go-to Dunkin spot. Convenient location and staff is always on point. Very friendly and accommodating, and always providing great service. Sometimes they get a high volume of customers, but they’re able to deliver quick and efficiently - never had a wrong order given to me.

Management is also great and helps ensure all staff members are treated like a team. One feedback I’d provide is to probably to have a dedicated coffee staff who handles all drink orders separately while the rest of the staff focuses on other things (I’ve seen this structure work very efficiently in Manhattan, specifically in very busy locations). But either way, friendly service, great vibes, and a hard working pool of staff.“

“So i wanna say the employee working here everybody is so good but here a tall guy i saw him today (friday) he is so good I didn’t know his name but he every time laugh and smile i never see him behaving rude everytime he calm and sweet .“

“Coffee is always served fresh and the food is cooked the way I wanted to be cook. The only problem on this store is the homeless people outside who would curse you if you don’t give them tips. The management should do something about this because it is a problem for customers. Overall, service and food was great and served quickly.“

“I had a very good experience the people working here really very nice and friendly people and always try to help you to find what you’re looking for. Highly recommended this place to everybody must come and try. It is located Jamaica Avenue 1 68th St. and very close to Dunkin’ Donuts is very close to Home Depot shopping area Marshalls DMV. All the other amenities are around here. I highly recommend this place to everybody. The people working here are very nice. Please come everybody you will definitely see very good things in the store. The people also very nice people here highly recommended mala highly recommended to everybody must come must come and try here. They also have a hash brown juice soda. They also have a coffee they have so many things which is very nice. This shop is very close to Jamaica Avenue shopping area, which is very unique. I had a really very great experience in the mountain.“

“Walked in with a big order (unforeseen circumstances) and although the store was busy, the staff provided quick and courteous assistance. It was also fully stocked and clean. Staff was great, especially the ladies working that evening! Can not stress that enough.“

“This is one of the best Dunkin’ Donuts I’ve been to as I come here regularly.The store is always clean, well-organized, and conveniently located, which makes stopping in easy and enjoyable. The manager and all the employees are incredibly friendly and welcoming from the moment you walk in. They always make sure your order is exactly how you want it, which makes the experience even better“

“If anything about Dunkin donuts is their consistency!! I love that they are open 24 hours because not everyone has a day job. Some if the most important people in our society work late hours as the rest of us rest it up. Thank you for being just about everywhere and open 24 hour!!! ????“

“I usually go to this Dunkin’ a couple times a month and I’ll never got disappointed. But sometimes when the place is back and rushing they usually slightly messed up your order but everywhere is like that.I would recommend only go if necessary there better Dunkin’ out there“

“This Dunkin located near my home , I'm regularly comes here , today i ordered small hot coffee ☕ and harsh brown , the taste is good ,harsh brown is hot spicy , donuts and burgers also very good here, people work here are good professionals and customer friendly. This dunkin is good , Highly recommend.“

“This is the best Dunkin Donuts I've been to in my life. I bought some food next door and had no place to sit. I noticed there was seating at this Dunkin and remembered I had enough points for a free beverage. I went in and there were two gentlemen on shift. A younger one and an older one. The younger one was very diligent in mopping the floor. As I was checking out with my free drink and a donut I wanted, the older man noticed something was off (as did I) with the order total. The young man came over and spoke to him in their common language that I didn't understand (not English) to help the older man understand what happened and what buttons to press on the register. The older man paid careful attention to the younger man's instruction. So after I paid, I made my way to sit down across from some young teenager. A high schooler. Before I made it to my seat, the younger employee told me to be careful as I walked back and not slip on the wet floor. I sat down waiting for my drink order. When I got up to get it and fetch a straw, the young man was all like "don't worry, step on through, I'll have this place spotless by the time we close." While I was eating, the man politely asked if the kid could pick up his backpack so he could clean under and around the area. He noticed there was a bat sticking out of the backpack and they got to chatting about what school he went to and position he played; offered some advice. When the kid was about to leave he wished him well and said good luck with high school (because of course...high school y'know). I continued eating my meal and a small child came in with his mother. Again he made sure to get their attention about the wet floor. The small child started taking slow almost tip toeing steps haha. Then another regular customer came in that was Hispanic...they had a small chat. The young employee was telling him that he wants to learn Spanish so he can better communicate with customers. I thought that was cool. As I sat there finishing up my meal, I thought to myself....with everything going on in the world...these two individuals were dead set on excelling on a singular work day. The young man wasn't worried about yesterday or tomorrow or next week, or next month. He was thinking about today and only today and how to make it the best work day for everyone. I could hear it in his voice. The dedication. The whole dichotomy of the two employees I found beautiful. This Dunkin Donuts is an important part of the community, without a doubt. I'm glad I walked in.“

“Very convenient Dunkin Donuts right off Rockaway Turnpike. The staff is really nice. The only draw back is that the lines are long and in person ordering takes time to fulfill. I would advise ordering ahead on the Dunkin Donuts app and just walk in and pick up the order. It will be much faster.“

“Honestly I love this one guy that works there he has long hair and he’s tall and super sweet I came in today around 4:36 and I bought donuts and he had the sweetest energy and he made my box of sweets look so pretty and neat I loved it he really made my day after I had a terrible day so thank you to that man that’s working this shift Thursday at around 4:30 ❤️ Dunkin needs more workers like that. I wish I caught his name to give him the credit properly. I GOT HIS NAME IT WAS HALAM (I think) Dunkin give that man a raise rn“

“This Dunkin is ok. The only issue i have is the mobile ordering. They do not have a lot of things that are available on the app, and then they don't tell you until you ask or after you're the last one there waiting for your order. After waiting a long time. This may have something to do more with the app; I don't know, but still , perhaps checking in with people more often would help?

Anyway, apart from that, the staff is courteous and efficient. Dunkin needs to provide better systems and improve the App. So, if you're walking in there and ordering with them, you should expect to have a fine experience.“

“I like dunkin/Baskin Robin on merrick road they. I get my ice cappyblass every orther day I don't even have to tell them what I want they know me already and how I like my coffee not just one but most of the staff .all staff

friendly and professional and respectful.
I highly recommend.“

“This is a favorite breakfast place I go to when I want to indulge in a warm toasted bagel twist. If you love bagels and you love cheese, then this is a must-have. When you order it, please ask them to have it toasted. You can have it with or without butter. Either way, you would enjoy it. Please keep in mind, that this is not something one should have every day, especially if you're concerned about your weight like I do. I also love the matcha latê. I usually have mine with 8 scoops of matcha and my base is always Oatmilk. No need to add sweeteners, the restaurant-grade matcha is already sweet. Let's talk about the wake-up wrap- if you want a high protein low carbs snack this is the way to go. I always ask for an extra egg.



Kid-friendliness: There is always something for the kiddos. If they like donuts, especially the little girls, they would love the pink (strawberry) ones, and there is also a carvel in there for the ice cream. Cones and bowls are animated, so the kids always gravitate to the characters.“

“As regular as a Dunkin Donuts can be. I usually would come for the coffee just to mix it up (as much as possible working in Jamaica would allow). Tastes like all other dunkin donuts coffee ever. Never had any hot food at this DD nor any other DD, but had a few donuts, muffins, munchkins when coworkers would bring breakfast. Again, like any other spot. Service was regular DD, took my coffee order and made it (poured it) asap, nothing to complain about. There's occasionally a bum in the morning that would ask for change while holding the door open for you, no biggie.“

“It's Dunkin, like it or not- i love it! Its been a great place to have a cup. The drive through is very busy. Great seating, basically the opposite of Starbucks reduced atmosphere.

Only 2 main issues - families tend to bring all the kids and it gets super noisy in late afternoon. Parent's will let kids yell and cry and run around to a point even the workers caution have trouble hearing orders over the noise.

A big reason the noise gets called out because after the remodeling, the new machinery is louder and it bounces and echoes. It gets extremely challenging and I wish they would take the high noise levels into consideration.“

“I frequent DD about 5 nights a week and sometimes during the day. Dip provides phenomenal service. He makes my drink exactly how I like it and he even knows my name and greets me everytime I order my beverage. He is amazing and this store itself is amazing.“

“I normally come here every morning and sometimes every afternoon for a coffee. The workers always chat to each other and sometimes zone out when I’m trying to place my order. They don’t always put less ice when I ask too that gets me annoyed.“

“After a longggggg flight, we were greeted by a wonderful lady by the name of Maggie. She needs a raise. She was kind, knowledgeable, and easy to communicate with. Best coffee I’ve ever had from Dunkin’. I’m not sure how she may be rewarded for this, but she made our day. Thank you, Maggie!“

“This Dunkin' location is a dependable stop for a quick caffeine boost or a fast morning snack to jumpstart your day. The coffee is consistently prepared to order, and the selection of donuts and breakfast wraps provides plenty of convenient choices when you are in a rush. The counter staff manages the line efficiently, helping you get in and out without unnecessary delays during the morning commute. It is a practical and familiar choice for anyone needing a quick, reliable refreshment on the go.“

“This is one of my favorite places. I come here every day just to come to coffee and sandwiches. The space here is very clean and everyone here is very nice. Very friendly and the service gives me very fast. I smile a lot and specially. And very good.. Specially Nur he is very nice person always fast service friendly ? always smiling ? I like this place. Thank you so much ? ? ? ? ☺ ♥ ? ? ? ? ☺ ♥ ? ?“

“Went there today at 2 am and was surprised by the exceptional service, considering the time of day. The employee went out of his day to give me a fresh donut from the new delivery, instead of the old ones in the display-- which was much appreciated! And instead of turning down my request for a frozen coffee like most places do during these hours, he had everything I requested. If they had a drive thru, I would have given 4 stars as it isn't in the safest neighborhood, but that's not Dunkin's fault.“

“Hey, this is an airport location but I want to give a shout out to Margaret for excellent service and being pleasant. JFK can be a headache to pick up loved ones from a flight. Your smile and candid sense of humor made my evening. Thank you. June 14, 2023 8:48 PM BTW, coffee was fresh and hot!“

“Service is okay, a little bit busy. Visited in October 2024. Dunkin' or Dunkin’ Donuts in some markets, is an American multinational coffee and doughnut company, as well as a quick service restaurant. It was founded by Bill Rosenberg in Quincy, Massachusetts, in 1950. The chain was acquired by Baskin-Robbins' holding company Allied Lyons in 1990; its acquisition of the Mister Donut chain and the conversion of that chain to Dunkin' Donuts facilitated the brand's growth in North America that year.“