Chick-fil-A
Fast FoodAbout Chick-fil-A
Chick-fil-A Reviews
53 ratings
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Service was fast and good, food was even better! The chicken and waffle sandwich is great!
Can never go wrong with Chick-fil-A nuggets!
Always very nice people but I think the managers need to emphasize more urgency in the employees work, very slow compared to other places. I was waiting for my pickup along with one other person and the girl helps them out and starts walking away instead of asking me who I’m waiting for like every other place does(this happens often at this chic fil a). You see me waiting here and don’t acknowledge me? I shouldn’t have to call you over as you’re walking away what is that?...read full review
Hours
| Monday | 6:30AM - 10PM |
| Tuesday | 6:30AM - 10PM |
| Wednesday | 6:30AM - 10PM |
| Thursday | 6:30AM - 10PM |
| Friday | 6:30AM - 10PM |
| Saturday | 6:30AM - 10PM |
| Sunday | Closed |
Chick-fil-A is a restaurant known for its friendly staff and good quality food. Many customers appreciate the excellent service from the front-line employees, who are often described as friendly and attentive. The food generally meets expectations, with some enjoying the chicken sandwiches, frozen lemonade, and other menu items. However, not all experiences are perfect. Some reviews mention that the food can be mediocre or smaller than expected, and the spicy chicken sandwich was less satisfying on a second visit. Customers also note that the restaurant maintains the high Chick-fil-A standard in food quality and service when the staff is well-managed.
Despite these positives, there are recurring concerns about the service efficiency. Several reviewers point out that the staff sometimes lack urgency, leading to long wait times even when the restaurant is not busy. Customers have experienced waiting for their orders without acknowledgment or assistance, and some reports describe delays in the drive-through caused by malfunctioning speaker systems and insufficient staff to manage orders properly. There are also instances where employees appear distracted or unhelpful, including managers who are on personal calls or walking past waiting customers without greeting them. Simple items like pup cups are sometimes unavailable, further impacting customer experience. Overall, while the staff and food quality are commendable, management’s scheduling and attention to customer service could be improved to provide a faster, more efficient experience.