Customers` Favorites
Customers` Favorites
“Food that I could eat was ok, but the staff really needs to have a book readily available that lists all ingredients in each dish.
Even if they don't show it to customers, it's critical that at least the staff have access to this information to be able to alert customers whether or not their allergen is in a particular food item.“
Customers` Favorites
“Chicken Schwarma over rice was fantastic! The menu truly has something for everyone. Can’t wait to go back 😊“
Customers` Favorites
“Food is always fresh, delicious and priced very fairly.“
Customers` Favorites
“Omg after three years of living in Charlton and many pizza places we have tried since moving out here none hit the bar till we found this place the sauce dough and the customer service hit all of it! Second time in a week having pizza!“
Customers` Favorites
“We decided to try Sergio‘s last night to support the restaurant after reading their Facebook post about SNAP benefits, & we are SO glad we did! First, the food…it was delicious, (& we ordered a large, 2 topping pizza, 2 salads & 2 deserts!) Second, the customer service…it was excellent, (& I don’t say that very often these days!) From the friendly & helpful employee who took my order on the phone, to the owner who my friend met when she went in to pick up our dinner, everything was above expectations. We now want to go back & try everything on the menu…which we will, even though we live a good 20 minutes away.“
Customers` Favorites
“Ordered here for my daughter’s birthday dinner last night. The food was delicious and prices on point. Thank you guys“
Customers` Favorites
“ordered dinner through their website tonight... order successfully went through, went to pick it up... and they were closed! no one there!!“
Customers` Favorites
“Omg...this was the best pizza ive ever had!!! The dough is top notch delicious!!!! Nothing else compares!!!! THANK YOU!!!“
Customers` Favorites
“This pizza taste so fresh and clean I can tell they use fresh ingredients. The artwork and painting is beautiful absolutely stunning! And the guy behind the counter slinging pizzas what an amazing man this person is! He is super nice and makes the super good pie. This place is definitely a hidden gem“
Customers` Favorites
“First, the pizza was phenomenal! Hubby and I both got a couple slices. They were fresh, hot and delicious! I would have given five stars but I was extremely disappointed in the fact that there is NO BATHROOM and you have to use cash. How can you have a restaurant where there are tables so people can eat there, but not provide someplace for them to wash their hands and use a restroom???? That is totally unacceptable in my opinion. At least let me wash my hands. And who doesn’t take cards these days? But other than that the pizza was 👌🏻“
Customers` Favorites
“I have been customer for at least 15/20 years 2 weeks ago got 2 subs very disappointed no meat on them today thought we try sausage bread specified peppers and onions also got mushrooms and wings start to eat it..ok no peppers and onions on it tried to let that go but....ok raw dough??? no way call them an wanted to give me 3/4$ credit??? are you serious after all business we have done owner should be aware of issues!! 45.00 order took taste right away“
Customers` Favorites
“So glad I picked this place tonight for dinner! A lot of friends talked about this place for years and tonight I got linguine and eggplant Parmesan. Outstanding perfect! The atmosphere, the owner everything was spot on great price definitely want to pass it on to people.“
Customers` Favorites
“We just tried the 8 cut pizza. It was very good! cooked perfectly. Could have used a touch more garlic in the sauce but very tasty“
Customers` Favorites
“I ordered a BBQ chicken pineapple calzone with extra sauce. This thing was huge! It ended up being lunch and dinner. Best calzone I have ever had!“
Customers` Favorites
“We are from out of town and stopped and grabbed a pizza quick on our way to a concert at SPAC....we definitely picked the right place! We walked in and ordered in person, was told about 20 min. Service was great and the pizza ended up being done even sooner and it was so delicious! But if you don't have that long to wait they even have a huge selection of different kinds of slices to warm up and take with you as well. We will definitely be stopping again the next time we are in town.“
Customers` Favorites
“the hot delivery driver who wore shorts all winter.“
Customers` Favorites
“First time trying Napoli’s. We are new to the area from Long Island. The Margherita pie and meatballs were good. ( It’s hard to please a Downstater who’s Italian)!? The sauce was very good. We will definitely return. They were polite and efficient“
Customers` Favorites
“Kinda feel.lile your grabbing your pizza out of the oven... By this I mean there is no enthusiasm no care. It's very quiet and just like yup got my pizza. Idk maybe I'm expecting to much. And where the heck is everyone anyway. We wait forever sometimes to see an employee.“
Customers` Favorites
“The music , the food and service is excellent w the waiters that make u feel very comfortable ❤️ I suggest panzas especially for a celebration… My friends took me there and it was fabulous“
“Just an all-around great establishment. Great beer, great pizza, great people. Shoutout to Larry, Kiersten, Maddie, Rj, Maria, and the rest of the crew - thank you for a great visit every time🍻“
Customers` Favorites
“Cannot understand why reviews for this pizza restaurant aren't much better. We order frequently from here and have never been disappointed, unlike other pizza places around ballston spa.“
Customers` Favorites
“The Oböy: I was told by locals that I HAD to have one, so I did. Oh Em Gee they’re fantastic! Delicious flavor and juicy chicken, this thing is in its own class. I could have eaten 3-4 more!!“
Customers` Favorites
“Lived in Toga my whole life and only just ordered from West Ave tonight and they have the best tenders and hands down the best ranch i have ever had 😳🤤 Honestly you should sell that in bottles if its homemade! The West Ave Sampler is perfect to share for 2!“
Customers` Favorites
“Best Egg Sandwich in town!“
“Hubby and I were walking Saratoga and decided to stop in for lunch. He had a burger and loved it, with a great beer selection. I had nachos with smoked pulled chicken and bacon, be hungry. They were delicious, I took 1/2 home. Staff is friendly, upbeat vibe“
Customers` Favorites
“Great service very helpful and polite!!!“
Customers` Favorites
“I tried the wings. They were cooked pretty well. I got the medium sauce. It was ok. There was not a lot of flavor or heat. The wings were pretty good quality, I did get one broken bone. There are only a couple seats. The staff was friendly. The place was fairly clean. I did not try the pizza.“
Customers` Favorites
“Everybody is always so friendly and the food is freaking amazing“
Customers` Favorites
“worst experience ever. orderd a pizza i usually go too the one in burnt hills on my way to work. the night of July 2 2025 they lied stole and told me id recieve anything order after the first was an hour late. 30 minutes after that the ego trip manager yelled argued called names and never repaid after promised. blaming me for a worker he said worked there 4 years. it was sent by them not me I guess Uber. The girl lied the manager yelled telling me im a liar after my first order was an hour late and cold. Never refunded just called names.Id never order from a place who even considers treating a person the way they did. they just didt want to come back out or refund. He just yelled at was my fault after my hour late delivery was cold and said we dont go there as of now. we will not correct your order. burnt hills they treat you so well. like family. I have many pizza places near me I loved giving them business but never ballston spa. never again. he hung up as he was got caught in a lie. if you don't do delivery howd I get my first cold hour late one ? He ends it with if our pizzas so good come get it like its crap pizza lol. hell of a manager“
Customers` Favorites
“Great service and food thank you - Granddaughter loved it and our server was wonderful with her (Roberta) very helpful“
Customers` Favorites
“wholesome atmosphere, great food, great people.“
Customers` Favorites
“Stopped in for drinks, great bar selection Ordered the tuna tartare, beet salad and French fries. All exceeded expectations. So delicious and generous sized portions. Wish we were staying in town longer so we could return.“
Customers` Favorites
“Bought the 2 for 6.99 deal for a pizza party at my office, they came fresh and hot and on time, but they were found lacking.
The BBQ Chicken Thin Crust had a nice flavor and the crust was crispy and thin, but where was the chicken? I requested extra chicken and onions, and there was nary a nugget to be found! And what was the cut job on this? I've seen square cuts before, but not mini-triangles.
The Mushroom and Green Pepper NY Style was better, a nice flavor as well and cheesy, but again the toppings were so underwhelming! Oh they were better compared to the chicken on the BBQ, but a lot of bites I would find no veggies at all. Very sad.“
Customers` Favorites
“what's the person's name when i went to get mints she was very nice and i said have a great rest of you day“
Customers` Favorites
“Great food and customer service“
Customers` Favorites
“Great atmosphere and great beer“
Customers` Favorites
“Love love love the Mango Solomon Sushi Roll….DELICIOUS.“
Customers` Favorites
“Best doughnut I’ve ever tasted 10/10 would try again. Super soft“
Customers` Favorites
“They have a new pizza maker he is very good and the pizza speaks for itself“
Customers` Favorites
“The staff was great to be food was superb“
Customers` Favorites
“My husband and I celebrated our anniversary with an incredible meal and impeccable service. Our waiter, Jason was extremely helpful and attentive. We felt welcome and comfortable. We absolutely recommend this fine establishment, and can't wait to return ourselves.“
Customers` Favorites
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“After my Grandmother's internment, we needed a place central to our family's whereabouts. I chose VP&R and we even started trickling in early, they were so accommodating. The food & drink was not only prompt but it was so fresh and good. a few of us had been there before, but the ones who hadn't were satisfied. 10/10 and thank you, from the Downs/Schermerhorn families!“