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“During our trip to NY, we stopped here and grabbed lunch. The line met us at the door but we got our food in under 3 mins due to our orders being taken in line and when we were at the cashier our food got handed to us while we were paying. We sat on the 2nd floor to dine and the restaurant was clean even though it was full during lunch time. The staff got our orders exact and the food was great. The restrooms are located on the second floor.
They have 3 floors at this location:
(First Floor)- Where you make your order and pay/Pick up orders online.
(Second Floor)- This is where you have the first option of dining and restrooms (No code needed).
(Third Floor)- Additional seating for dining.
Also, please note this restaurant is about a 8 min walk from the 9/11 memorial pools/museum, One World Observatory and the Oculus. So if you wanted to grab something before or after visiting this part of the city, this Chick-fi-la would hit the spot!“
“The owner-operator, Charles Bohs, makes this the best Chick-fil-A location because of the awesome reward deals in the app! It definitely motivates me to come here instead of some of the other local options. The food is also always fresh and delicious.“
“My go-to location, something I always crave. They recently renovated their place not so long ago, and added an elevator, so yes, it's wheelchair assessable. Other than that, customer service is good, and it's a clean environment. I LOVE YOUU CHICK-FIL-A!!!“
“The sweet young lady upstairs with freckles was very kind. She took the time to check in on me and ask how I was enjoying my meal, which meant a lot because I was not having the best day. We had such a pleasant conversation and it truly made my day a whole lot better! She made my visit here so much more enjoyable. I’ll certainly be coming back.“
“I came here during rush hour (lunch) and at first I thought, man, that line looks long but after going in it turned out to be a seamless experience. I ordered immediately and got my food as soon as I was done ordering. Just a testament to how well this team does and all with a smile on their face. It really made my day! Shoutout to my cashier Valeria and the manager who I did not get the name of, super friendly and efficient staff.“
“I want to give a special highlight to Ms. Fulvia. She was an absolute joy and created such a light and vibrant atmosphere the morning I visited this Chick-Fil-A for the first time. I had an amazing interaction and conversation with her, but noticed she was extremely kind and personable to everyone that came in. Her customer service is the main reason I want to continue coming to this specific location she’s so graceful and kind absolutely LOVED HER! Just such a beautiful person, thank you.“
“This is specific to the 79th and 2nd Ave location. The manager there is very attentive. He (not sure if there is more than one) was hands-on and even offered samples of their new drinks while we waited. Staff is extremely friendly. Maybe its because they are pretty new and not crowded yet. Let's see what happens after a few more months. It indicates mobile pick up, but you can do walk-ins. My pre-teen and I love this location!“
“This is my lunch spot. To have the best experience, use the mobile app to order, and then pick from there. The owner, Bill Lynch, is a savvy & hospitable business person, he regularly provides treats to mobile app users. All of my colleagues with the app got those treats. Brownie Mondays and Waffle Fries Fridays are the two main stays. On top of that, he also throws in sandwiches/chicken strips from time to time.“
“It's my first time shopping at Chick Fil A. The food is very good. I bought salad with soda. The atmosphere is very good, the only bad thing is that it does not have chairs to sit but the atmosphere is very good for when you are in the area.“
“Chick-fil-A is known for its delicious chicken sandwiches, particularly the spicy chicken sandwich, which features a perfectly seasoned, crispy chicken breast served on a buttered bun. The addition of American cheese adds a creamy texture that complements the sandwich nicely.
I also loved the employees commitment to customer service and cleanliness. Many locations maintain a welcoming atmosphere, which enhances the dining experience.
In addition I have tried sweetened iced tea which providing a refreshing balance to the spicy flavors of the food.
It won’t be the last visit I’m sure during my vacation time in NYC“
“This Chick-fil-a offered the most delightful experience the service was exquisite as they a worker went up to us with a tray of a variety of different sauces and gave us wet wipes and a mint which had never happened to me personally out of all my years as a chick-fil-a customer overall the atmosphere was incredible as they had music playing the whole time, quite the good playlist as well. The food was incredible fries were crispy and the chicken was juicy. I had great time at this chick-fil-a and I will be returning. I expect that this chick-fil-a keeps up the good work and keeps the vibes good.“
“What's the point of taking my order but not letting me pay for it with you while I'm in line?! I mean this is what we do in Atlanta but here in Harlem they don't. Its a different world up here. $20 dollars for a meal and a brownie... smh“
“My 2nd Chick-fil-A visit in 8 years (due to non-chicken eating family members). The staff member (Fuchsia) patiently helped me choose my entree, and after finding out why my family member only wanted fries, she informed me of the vegetarian wraps and that one could request to skip chicken in any of their salad options. We met the Chick-fil-A cow and witnessed the moo competition🎊, and look forward to our next visit as my daughter loved the waffle fries and milkshake🌟“