Chipotle Mexican Grill
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About Chipotle Mexican Grill
Chipotle Mexican Grill Reviews
336 ratings
My bb enjoyed.............
My bb enjoyed.............
This is the only chipotle that I go to out of all the chipotles in New York, and every time I go there the severs act as if the food is coming out of their pocket. All the time! other locations are generous with their portions. Their customer service is very poor; you ask for more than the servers look at you with no care to put more! It’s like the put a little bit in on purpose so you can pay extra!
Chipotle Mexican Grill offers a quick and substantial meal experience, with large portions that are healthy. The lettuce is crispy, the meat light, and the tomatoes sweet. However, some customers have experienced poor service, including long wait times and staff who prioritize friends. Food quality can be questionable, with some receiving sloppy or incomplete orders, like a chicken burrito with little lettuce or insufficient tacos. Prices can be steep, with extra charges for add-ons like guacamole.
Despite these issues, one customer found this location to be the best, with a manager who over-delivered on catering for a birthday party, providing perfectly cooked, fresh food that guests loved. The restaurant has recently undergone improvements, with more consistent stock, efficient service, and fresh ingredients, according to recent reviews. However, some customers still report small portions and limited seating, with staff appearing unhappy.