Dunkin'

$ • Coffee Shops, Donuts

Hours:
412 3rd Ave, New York
(212) 686-6362

Take-Out/Delivery Options

Dunkin' Donuts Reviews

2 (25)

I ordered a frozen coffee from the app and one of the workers said "you ordered online and I have to make it" in a rude way. She also gave attitude to the other customers that were ordering. The environment here is nice though and the frozen coffee tasted great though.

This is the worst service. Every day I come for my coffee, and the staff is incredibly rude; they don’t even greet you, and it takes way too long to place an order. Today, I went, and there was nobody else in line, but I had to wait for 20 minutes before someone could take my order. It’s the worst service. I don’t understand how they can hire such incompetent people

The staff here is terrible! They are rude and fight with the customers. Zero customer service skills. I have been to Dunkin's all over the country and this is the WORST one! They made a mistake on my drink, I let them know it was not correct, the response from the nasty lady was "I'm not going to make your drink again". I was stunned and just left the drink that I paid $8 for on the counter and walked out. I gave it one more chance a few months later hoping there would be different...read full review

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Hours

Monday 6AM - 6PM
Tuesday 5AM - 7PM
Wednesday 5AM - 7PM
Thursday 5AM - 7PM
Friday 5AM - 7PM
Saturday 5AM - 7PM
Sunday 5AM - 7PM
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