Customers` Favorites
“Valerie was extremely thoughtful and took the time to listen to my request for my sons themed party! Not only did they look amazing they all tasted delicious!!! Cookies, cake and smash cake!! So thankful!!!“
Customers` Favorites
“solid stuff. best breakfast going“
Customers` Favorites
“Wow, what a beautiful cake and not only beautiful it was delicious. Everybody loved the beauty of the cake and said that it wasn’t too sweet. It was perfect. Thank you so much.“
Customers` Favorites
“If you’re going to sell cheesecake and then add toppings, the cheesecake best be amazing. I have to say…it did not disappoint. This cheesecake was amazingly delicious! The toppings were the 2nd star of this delectable dessert! Highly recommend!“
Customers` Favorites
“Chocolate Chip Cookies with the Chips on Top! I always buy those because I LOVE those!“
Customers` Favorites
“I actually never heard of this place, but I was searching for Teramasu online and I came across this place. So I order a slice of Teramasu, I have to say it was absolutely delicious, and it came in a nice pink box with flatware on a flat black plate. I will definitely order from this place and definitely visit this place , I highly recommend. If you had a sudden urge for desert like I did, love it❤️❤️❤️????“
“I absolutely treasure this Bakery! The owner’s are so kind and welcoming. Everything that I’ve purchased has been a big hit at parties and dinner’s, especially the cheesecake!“
Customers` Favorites
“I absolutely love the attention to detail, the care and love of food that these chefs prepare. Love the surprise of not knowing what you get. They work with dietary restrictions.“
Customers` Favorites
“I wanted to update my review after hearing directly from the owner. I appreciate him taking the time to personally reach out, review what happened, and acknowledge my concerns. It means a lot when a business owner takes customer feedback seriously and is willing to have a genuine conversation.
We chose Rolling Pin Bakery because our wedding package included this bakery as an option, and after our tasting, we preferred their cake over the other choice. I want to emphasize that the cake itself was wonderful—it looked beautiful, tasted great, and was delivered on time. The decorators did an excellent job, and we were happy with the final product.
My original concerns were not about the cake, but about the communication experience leading up to our wedding. As the wedding got closer, we reached out to confirm that everything was set. Having reassurance and confidence in those final details is incredibly important when planning such a meaningful day.
On the morning of our wedding, after not receiving a response to our check-in email & call a few days prior, we called because we wanted to make sure everything was on track. During that conversation, we learned there had been an issue with our paperwork. Thankfully, the bakery did have our cake scheduled and everything came together, but hearing that information during such an important and emotional time created unnecessary stress. We were at the point of discussing whether we needed a backup plan, which is not something any couple wants to be thinking about the morning of their wedding.
Thankfully, everything ultimately worked out. We are truly grateful for the work that went into creating such a special part of our wedding day.
After speaking with the owner, I appreciate his acknowledgment that the communication could have been handled differently and that a simple reassurance would have made a significant difference. I believe feedback is valuable when it helps businesses improve, and I appreciate that he was willing to listen and take the time to understand my perspective.
I am updating this review from 2 stars to 4 stars because of the way the owner handled my concerns after the fact. His willingness to personally reach out, acknowledge where things could have been better, and have a respectful conversation reflects the kind of customer care I hope businesses strive for. While my original concerns remain valid, I also believe businesses should be recognized when they take accountability and make an effort to improve.
Overall, we enjoyed our cake and appreciate Rolling Pin Bakery being part of our special day. My hope is that future couples have both the beautiful final product we received and the communication and reassurance that make the entire experience as stress-free and enjoyable as it should be.“
Customers` Favorites
“We stopped in for dessert and there were SO many BEAUTIFUL pastries, I didn’t know what to choose! The ones that we went with, a fruit tart, and an orange cake were DELICIOUS. I definitely recommend stopping at Euro Fresh, the cakes look SO GOOD. The cappuccinos were very good too. 🌟🌟🌟🌟🌟“
Customers` Favorites
“Just love Glenn Wayne donuts since I discovered them last year. Bought 2 dozen on Sunday to bring to a family picnic and they were a big hit!“
“Delicious, beautiful treats and the bakers were so kind!! 💐🍪“
Customers` Favorites
“I came for one bagel. Now I judge every other bagel shop against this one, and they all lose. Best egg sandwiches in Suffolk County, amazing bagels, fair prices, and worth every bite. My only complaint? They ruined all other bagels for me. 🍳🥯“
“What a great place you will definitely enjoy the food and drinks there. They also have lottery machine and tickets. Very nice atmosphere and you can eat there at the tables. Very nice people that work there especially the owners. You will definitely go back all the time. Nick and Michelle S.“
Customers` Favorites
“I bought their chocolate bomb cake and it was beyond amazing.“
Customers` Favorites
“Love it but they be to chatty for me and i be waiting to long.“
Customers` Favorites
“As a person who loves pastries, this was by FAR the best place I’ve been to. The cakes were soft, just the right amount of sweet, and the cream was perfect. The service was amazing as well, staff helped me locate exactly what I needed, they were energetic, kind, and helpful.“
Customers` Favorites
“Its a grab and go place/ pick your own food. You pick what you want and then pay. Everything was labeled and clean establishment. Small seating area and plenty of parking. Upon check out nice girl asked if we need anything else or if we needed coffee or shakes.“
Customers` Favorites
“they have an amazing worker in there. Picked up a party tray Friday the 21st she asked if it was for a party. I said no my grandma had just passed away and family was in from out of state/country so i offered to bring pretzels. I said we would have celebrated her 91st birthday today and she said you know everyone on their birthday gets a free pretzel. She said for this particular pretzel why not everyone take a little piece so it’s like she’s there celebrating with you. That worker without knowing how much I’ve been hurting made me smile and feel a little lighter. thank you for making a hard time in someones life just a little better by your words and actions great establishment besides food“
Customers` Favorites
“Beautiful and delicious! Everyone loved these gorgeous cupcakes.“
Customers` Favorites
“This place is a gem, my family and I love this place. We have been coming since they opened, and it never disappoints. We love the cakes, tarts, and variety of desserts and we never leave without having an empanada. The staff is always very friendly and their service is always fast. Cute place to have some coffee.“
Customers` Favorites
“Everything is fresh and delicious!“
Customers` Favorites
“Deliciosos pasteles, postres y comida.“
Customers` Favorites
“Horrific service Thurs Oct 18th 2024 around 520p. Staff totally ignore people that come in. Place was empty and three people were behind the counter and I couldn't get anyone to help me. Even when something was said by another customer that came in, still no help. I ended up leaving not getting the the items I wanted.“
Customers` Favorites
“I stop for coffee and ham/egg/cheese on a biscuit several days a week. The coffee is delicious, so is the Raspberry Lemon hot tea! Just as important, the entire staff is personable, genuine, and it’s always a pleasant and perfect experience. Jeff is a wonderful human being. He was very supportive with a fundraising campaign I am very passionate about; one that will help youth in our community. That showed me how much Jeff and Sweetwaters West Main matters for Smithtown!“
Customers` Favorites
“I just want to share with everyone that Auntie Annes in SMITHAVEN MALL catered my party and it was a hit! Everyone loved all the different pretzels flavors they had. I must say my favorite is the Sweet Almond a must try! Sour Cream & Onion another awseome one.. Just a few of my favorites. Mini hot dogs in a pretzel who doesn't love that! Great idea for a party if you want to do something fun and different. More importantly the staff is so nice and helpful. They even let us sample a couple of different flavors.. So, with saying that go take a ride and try them its worth it!“
Customers` Favorites
“As soon as I walked in, I was immediately welcomed and helped very attentively. Amazing customer service and environment is very comforting. Store is very clean and upkept. And food is even better. I mean they have so many cool creations. Definitely recommend choosing this as your go-to bagel spot if you’re near by!“
Customers` Favorites
“Best carrot cake anywhere around!“
Customers` Favorites
“So friendly. I had heart pretzels made for a special occasion. Needed them by 10am and they were ready!! Thank you so much. They were the perfect finishing touch we needed.“
“Such an original menu with authentic Polish, Hungarian, and Ukrainian dishes. The pork ribs served with dumplings were my favorite, so tender and tasty. The staff is very friendly and attentive. The ambience is festive and inviting. We just had a great experience and will sure return for more.“
Customers` Favorites
“Excellent experience at Cinnabon today! The staff was friendly and efficient, and the atmosphere felt welcoming. Micheal deserves special recognition for his attention to detail, multitasking, and perfectly baked cinnamon rolls. Keep up the great work, team!“
Customers` Favorites
“We love this restaurant!!!“
“La bandeja paisa es buena cantidad para una persona y buen sabor me encanto sobre todo el servicio muy amables Prueben el jugo de lulo riquisimo“
Customers` Favorites
“The owner Jon is AMAZING. Very good pretzels and I loved the mango lemonade frozen drink. Can’t wait to go back and try other things.“
Customers` Favorites
“The food is good . Great Service“
“Always the best. Always fresh. Never disappointed.“
Customers` Favorites
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“Stumbled on this bakery today and was drawn in by the amazing smells. Everything looked delicious. Had a lovely convo with the owner and got a kouign amann which I’ve never heard of before. One bite and I couldn’t believe what I was eating; it was gone before I knew it. Highly recommend. I’ll definitely be back!“