Wendy's

$ • Fast Food, Burgers

Hours today·

About Wendy's

Wendy's restaurant offers a variety of food, with customers praising the chili and fish sandwich for their taste and quality. The West Ridge location is noted for its quick service and friendly staff, including an awesome manager named Tyler and employee Tristan, who have been recognized for their excellent customer service. However, there have been complaints about slow service, disorganization, and cleanliness issues at other locations. The dining room and bathrooms need more frequent cleaning and attention, and the dining room floor and tables can be dirty. Customers have also expressed dissatisfaction with the dining room design and the lack of decorations, especially during the Christmas season. Despite these concerns, many still love the food when it is right, and customer service can vary depending on the day and staff, significantly impacting the overall experience.

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Wendy's
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Wendy's Reviews

2.2
332 ratings
5
15%
4
10%
3
3%
2
8%
1
64%
Food
2.5
Atmosphere
1.9
Service
2.0

Share your opinion about Wendy's

my best highlight of Wendy's was 32 years ago. I was promoted to assistant manager and transferred to the Liverpool NY store and met my wife and where married a year later
Fish sandwich took a little long to get, BUT....they were very nice keeping me updated and offering me a free frosty for the wait. The restaurant was clean and the sandwich was good.
Wendy's has lost its way. This location is the poster child. Nobody there but still waited 20+ minutes to get my order. Food was meh. Fries were over cooked and dry. Soda machine is a sticky nasty mess. Tables had been wiped in a while.

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Hours

Monday 10AM - 1AM
Tuesday 10AM - 1AM
Wednesday 10AM - 1AM
Thursday 10AM - 1AM
Friday 10AM - 1AM
Saturday 10AM - 1AM
Sunday 10AM - 1AM
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