Dunkin' Donuts in Vestal

“The workers are always the sweetest! I come here often as it is right next to my school. They have randomly upgraded my drinks, and one time I had to wait for my bagel (they ran out and had to bake more) and even though I agreed to wait, they gave me an order of hashbrowns and a frozen hot chocolate for free on top of my order. They are always on top of cleaning and restocking as well, and handle rushes like pros. They also always have great music playing, which is great for when I come here to study :)“

“This morning I came and an employee named Curtis was here no one else on site they left him with nothing he came through with hot coffee and was calm polite and very respectful he made customers feel comfortable knowing the situation was not a good for himself this man deserves a raise and all the hype for still while no food was left. For him to use and no other employees or manager present like he was left to fend for himself he made others coffee and apologized for the situation manager material at its finest he is who Duncan donut’s should look for in their employees“

“I think the service could be a little bit better. The staff could be a little friendlier. Quite a few times my drink orders have been wrong but I can say every time I order food I have no issues always hot and made correctly it's just those coffees are almost always wrong. Nobody wants to start their day off with an incorrect coffee order“

“This used to be my favorite Dunks, then it seemed to be not real great employee/customer service-wise for quite a while and I was sad. Went today and saw new (friendlier!) faces, and was helped by a very nice employee. Hopefully trending back to how they used to be...clearly needed to get rid of some not good for business employees.“