Dunkin' Donuts in Vestal

“The workers are always the sweetest! I come here often as it is right next to my school. They have randomly upgraded my drinks, and one time I had to wait for my bagel (they ran out and had to bake more) and even though I agreed to wait, they gave me an order of hashbrowns and a frozen hot chocolate for free on top of my order. They are always on top of cleaning and restocking as well, and handle rushes like pros. They also always have great music playing, which is great for when I come here to study :)“

“Although they were really busy the staff were so nice and efficient!! Great job to all!! I even heard one lady who appeared to be the manager thank the staff for doing a great job during the rush they had! She could really teach other managers in all types of occupations how to keep their staff happy and motivated!!“

“This used to be my favorite Dunks, then it seemed to be not real great employee/customer service-wise for quite a while and I was sad. Went today and saw new (friendlier!) faces, and was helped by a very nice employee. Hopefully trending back to how they used to be...clearly needed to get rid of some not good for business employees.“

“I think the service could be a little bit better. The staff could be a little friendlier. Quite a few times my drink orders have been wrong but I can say every time I order food I have no issues always hot and made correctly it's just those coffees are almost always wrong. Nobody wants to start their day off with an incorrect coffee order“