Cheesesteaks • $$
“Holy smokes !! There was a deal going on for Charley's on ubereats. Buy one get one chicken teriyaki sub - I never had Charley's before. I got two of those and a order of the ultimate fries, and a large ? ? lemonade! DELICIOUS. I was totally not expecting it to be this good! Food was delivered warm and toasty, fries were still crisp. The flavor the sub had was off the hook, and the fries were salty and delicious. Whoever was on duty did their job and did it WELL! Thanks for an awesome first taste! Definitely gonna enjoy Charley's more in the future!“
“This dude is a national treasure. After ordering subs for some members of the household, I was thinking about getting wings for myself and asked if boned wings were breaded or not? “ oh I don’t know, because I don’t work in the kitchen at all, they have me up here all the time”. The kitchen was literally less then 2 steps and he was the order taker. This man needs a promotion ASAP!“
“My first time coming to this Mr. Hero and the staff was absolutely amazing. They were very nice, friendly. They asked how my day was going and told me I would be back next time and they remembered me. My second time visiting this location was for lunch with my daughter. I can’t remember the nice Indian lady but she was so nice to my daughter. She asked her how was school going, asked her favorite subject etc. Just like the first visit they said we would be back soon. The food was fresh, hot and delicious.“
Cheesesteaks • $$
“Had a great visit overall! Customer service was phenomenal! Wagdy (hope I spelled that correctly) was so helpful and made sure our order was correct since there is an allergy in our party. The new Louisiana Cajun fries were delicious! Definitely try them out!Dietary restrictions: Took dairy allergy very serious and we appreciated that!“
Sandwich Shop • $$
“Best cheesteak in CLE. Nobody else can compare to this place. Everything I've gotten from here has been amazing. I hope everyone tries this place. Hidden Gem!! I spent $21 on a large Buffalo Chicken and fried pickels. But I really recommend the Chicken Bacon Ranch, Spicy “
“Because This Mr Hero has been so consistent for so long especially with the same grill cook all these year, it gives people a reason to try the other Mr Hero outlets that do open. They are a staple in this neighborhood and area. Great job. Good examples.“
“The subs here are very tasty! The wings are ok, the milkshake are good but can be a little more thicker (I'm sure if yu ask, they will ablige) they stay open pretty late for people who get off work late and want to grab a quick bite to eat.“
“Anytime you eat at.a fast food restaurant, you already know about the food really. You go there because you like it. So what you really rate is the location, specifically. Is the food prepared right, fast, it's hot and fresh when you get it, and are the people nice. Well at this location, you get all of that, plus the nicest restaurant owner around. Rima Patel makes it a point to be friendly and happy and make your day better by preparing fresh, hot, YUMMY food for you that you don't have to cook yourself. This is a GREAT location for excellent food and fantastic service. Thank you, Rima! I love your restaurant.Wheelchair accessibility: Wheelchair accessible entrance and parking lot with a ramp to the sidewalk.“
“Clean. Friendly. Letter from owner on wall said it well. They appreciate our business: nothing less than great product, happy service and clean environment is acceptableVegetarian options: More would be better. Would visit more often if more unique options.“
“This is the CLEANEST Mr. Hero I've ever seen! I called ahead to confirm closing time and they informed me when I should arrive to ensure that I wouldn't cut it too close. Located in a shopping plaza, the restaurant was easy to find. The place was so clean! I always visit a Mr. Hero when I'm in town and I was not disappointed! The staff was friendly, knowledgeable and professional. Everything was fresh and tasty as always! Thanks! ??Romanburger?Parking: Parking was plentiful in the large plaza.“
“Love their food, everything is cooked fresh to order but it doesn’t take that long since they always have a lot of people working. My husband and I eat here probably once a month. We went here today and one of the workers gave us free cookies while we were eating shout out to you lol. Not super cheap it’s about mid range, like a step up from fast food. Worth it though.“
“We usually go to the one in Engle toad but was out in Strongsville. Went in staff made you feel so welcome from the start .I think the manager name was Will greeted myself and other customers right away while it seemed like he was training a new younger female .Food was absolutely made to the T the way I wanted it but what made the experience was that this manager was running a tight ship verry friendly and well organized team . I EVEN HEARD THIS MAN GREET A REGULAR CUSTOMER BY HER NAME SAY ITS GREAT SEEING TOU AGAIN AND ASKWD HOW HER AND HER FAMILY WAA THIS IS GHE CUSTOMER SERVICE WANT .As a supervisor in a business myself we are only as strong as our leader I give props to this man and also his team .I will only be going here from now on .Thank you for the great meal,service, and experience“
“Ordered online, was ready when I got there, food was good. I'm happy with it. I always stick to the roman burgers and wafer fries with cheese. It's one of those franchises that still tastes the same as when I was a kid. Prices are way too high to eat there often though, even with a discount it was still expensive, but can't blame them, that's everywhere now, but seriously look for coupons in the paper before going. The guy there was nice and friendly and this seams to be a clean location, didn't dine in but wouldn't hesitate to eat there. One negative is the Mr Hero App is awful, there should be an easier way to find your order. Next time I'll print the email I got so I don't have trouble finding the order number next time.“
“Had the food delivered. The boneless wind were very good buffalo sauce was tasty. Blue cheese dip was by far the best I've had from anywhere. BBQ were good also.we had a chicken Philly minus tomato lettuce My mayo. Tasty. Philly cheese steak no tomato lettuce mayo onions and green peppers.added extra mushroom and banana peppers also very tasty. First time we tried. Definitely would order again.“
“Charleys is always my go to when I don't know what to eat. I have the rewards and I definitely utilize it. I have been to 4 different charleys in my area and all of them have been amazing. Keep up the good work everyone and please know there are people out there like me who do appreciate the hard work. I was General Manager of a Jimmy John's and I know how hard it is! I appreciate you all!“
“Everything is always great when I come in clean, fast service and I’m always taken care of greatly. But today I had to walk out due to being disrespected by one of the red shirts names Gavin. For some reason this guy ALWAYS has an attitude and just doesn’t match the standard of the store at all.“