“If I could give more ratings I would. The store really takes care of the inside and the drive thru was fast, friendly and super professional. They had a younger crew this evening and they all made sure we had everything we need and truly were working as a team together well. The manager Everytime I see her whether I’m picking up orders for DoorDash or getting my burrito that I love she always makes me smile and is friendly. You don’t see fast food like this store much anymore.“
“Strolled in for my chili cheese burrito. They have gotten better with service and speed. Im in and out very quickly now. I also noticed they changed managers in the past several months, which is probably a good thing. My food is cooking better as well.“
“I do not care what anyone else has to say about this place. I have been to Taco Bell all around the United States and by far this one is the most welcoming. location wise does not matter they are friendly understanding and so far I haven’t had any issues food wise.“
“Service was quick, this location hasn't been busy the couple times I've gone. I always forget what I order as soon as I step away from the kiosk, lol, so I'm never sure if my order is correct. But everything tasted good, just light on the steak and chicken.“
“I just had the best Taco Bell delivered to me. Even after the drive that was the best Nacho Bellgrande I’ve had. I got every item, sub/add, and sauce packet I asked for. My expectations were surpassed by a large margin, hats off to you guys. Sincerely, thank you for making my Sunday Funday!! Go OpTic!“
“I would especially like to recognize the girl with the Tesla that works here haven’t seen her recently. But for her outstanding service. She was friendly, attentive, and went above and beyond to make sure our experience was excellent. Their positive attitude, professionalism, and willingness to help truly stood out. An employee like them makes customers want to come back, and they are a real asset to the restaurant. PSA YOU SEE THAT BLACK TESLA OUT FRONT DEFINITELY STOP BY YOU WON’T BE DISAPPOINTED .“
“Ok, new opinion, as the place seems to have had some changes!
Pot hole in drive-thru has been fixed.
People there seem nicer.
Food was better and correct.
I may start coming back more often now.
Vegetarian options: Some
Dietary restrictions: Not a thing here imo
Parking: Fine
Kid-friendliness: Yep
Wheelchair accessibility: Fine“
“On 1/2/2026 at 4PM, having not use the kiosk before, I made several mistakes ordering. The Manager came over and help with my order. He was polite and courteous. I will definitely frequent this location the next time I'm in Cincinnati.“
“We had the $9 box sampler I think? It had 2 empanadas that were AMAZING, 2 tacos, cinnamon crunch things (it would have been better w a couple of the Cinnabon things. Late night 🌙 🚗 thru, customer service was a Lil flustered, irritated by us coming by bc of her wanting to go home - I totally get it, but she didn't have to take it out on us, we're polite, funny, and empathetic to her situation!! Hope she has a better night or finds a better job for herself!!“
“They have the best customer service and fast service I end up coming back again
Parking: The Delhi location have plenty of space to park
Kid-friendliness: There always friendly and kindness and always work as team and always got smile on there face“
“I don’t know if they went through a management/ownership/staff change or what but they went from worst Taco Bell in cincy to best. Every time I’ve gone in the past few months has been fresh, well made, tacos full, even the nacho chips are better. The staff is friendly. I thought it was a fluke thing but I keep going and every time it’s great“
“Amazing service. The self-order devices all worked perfectly. Most importantly, the food was perfect. Great temperature and generous portions for a fair price.
Thanks, Taco Bell
We can always rely on you to be;
1.) Open
2.) Good“
“As a cashier, here’s my top tips on how to have a smooth experience no matter the shift:
1. Do not try to do multiple orders per car. It’s not personal or bc we’re “lazy.” Cashiers have DT times to worry about & if we let you do 2+ orders in a car, that means you’ll be sitting in our line for at least 10 min. For context, our goal is to get you in and out the line in 3 MIN OR LESS whenever possible. So when you take 2 min alone just to order a combo and a cinnamon twist—yes, we are gonna be slightly irritated.
2. Read the screen as you say your order. There’s no need to wait for us to ask “anything else” after every item bc you keep pausing. Trust me, we will let you know if you need to slow down or repeat anything.
3. Don’t get irritated if we don’t hear you the first time you say your order. Our headsets aren’t built like AirPods. The quality is subpar, on top of other kitchen noises. We can either have you repeat it a few times or risk getting your order wrong—which would you prefer?
4. PLZ be adults when using DT services. Some of us are more “childish” than others, but none of us are children. You are dealing with adults—so carry yourselves like it.
5. Place mobile orders if you plan to stop by anytime after 1:45/1:50. It really depends on how “trashed” the place is but sometimes, we need extra time to focus on cleaning and resetting for the next day. We won’t turn away mobile orders, even if it’s 1:58. But we may turn away anyone attempting to place orders at the window that late. Just be considerate bro.
I could go on, but I’ve said enough 🤣 I hope all who reads this has a good day and an even better TB experience 💞🌮“
“I’m so glad this place has new management. It used to be rough however upon going through the drive-through yesterday to order my children’s food, I was greeted by Miss K such a patient kind soul we need more miss k in the world. She didn’t rush she didn’t seem frustrated. She was polite, courteous, respectful, and an amazing job. Keep it up.“
“Really not sure why this place has so many 1-star reviews. We went and picked up takeout in person; our food was ready promptly, the dining area was clean, and nothing noteworthy was missing. This place is everything one should reasonably expect from a neighborhood Taco Bell.“
“UPDATE: Demario and the late night team are THE definition of hospitality: I know that every time I pull up that I will receive the highest quality food, made with care and attention to my specifications, and ultimately served with a smile and a familial atmosphere. Demario and the late night crew are without a doubt my favorite team, and I look forward to seeing them during my future orders.
Shout out to Demario and the WHOLE late night crew. They are the undisputed champions of customer service. Can't rave about them enough. They made me feel like family. Love those guys.“
“I don’t know why everybody is LYING on this location!!! They are excellent every time I come here! The staff is so friendly and the food is 2nd to none. This place deserves 5 million stars. You better get up here and get you some food and stop lying on these fine people!“
“Did the online order and got the *sticks pinky out* the deluxe box. I'm adding this review because food was excellent and the cheesy bean and rice burrito that I added black beans to was literally bursting. So much food for such a great price, this location doesn't skimp on their burritos 😋“