Customers` Favorites
Customers` Favorites
“we both got chicken and gnocchi soup, it's our fav! had an issue with one dish that came out, it was much much more oily that anticipated, to the point we couldn't handle eating any of it, but our server (i believe her name was Madi) was extremely nice and understanding! replaced it with a different meal and didn't charge us for the other one either. incredible experience! we almost always fill up on the unlimited soup and bread, but it's still worth it because then you get a whole other meal to bring home!“
Customers` Favorites
“I wasn't sure where to pick up my order I ordered in advance and when I walked in I asked the woman at the counter and she seemed disgusted and annoyed by the fact that I wasn't sure that the food was sitting on a shelf behind me it was my first time there I was I supposed to know. And then was even more disgusted by the fact that I didn't know where to fill my cup up with the drink that I had ordered. I'm sorry I haven't been there before I apologize for that it'll probably be enough to keep me from going back“
Customers` Favorites
“The only reason that I even come to this particular Panera Bread is because of Miss Kathy and Anthony the assistant manager (I come for coffee after working 3rd shift at the hospital on the weekends).Miss Kathy and Anthony are the bomb💣....their customer ❤service is next to none. But today the manager on duty, let a dog come in here and be in the restaurant she told me there was nothing she could do about the dog being here in the restaurant. I even called 911. The dog ran around the fireplace. the woman said that he was a service dog and that he wasn't hurting anything (but his hair flying around the restaurant!!!!!!)but service dogs don't run around the restaurant. They sit in one place next to the owner.I love dogs but not dog hair in my food!!! LEAVE THE DOG OUTSIDE!“
Customers` Favorites
“Store was very cleanly— dining area, drink station, and bathroom were all well maintained and stocked. The employees were very kind and service was quick! Food was yummy. Big props to management. I definitely recommend the orange scone if they have them made. They are scrumptious! 😋“
Customers` Favorites
“Carly and Matt are fantastic at welcoming customers! From the moment you walk in their bright and positive attitude brightens your day. I love coming in when they are working because it could definitely improve the day with their positive energy.
Of course the food is good and we know that already. People are what sets this business apart. I enjoy getting my drink with the sip club and I’m trying to get a taste of many things across the menu. Both Carly and Matt have made some excellent suggestions recently that turned out very good.
Thanks for the great visit again today (as usual!)“
Customers` Favorites
“Food was great, BBQ pork buns were a favorite. Pho had a nice kick“
Customers` Favorites
“Amazing fresh soft bagels and cream cheese!! Can’t wait to go back!!“
Customers` Favorites
“My wife and I went to this place while visiting the area on personal business. The food was fantastic, our server was flexible, humorous, and very professional. I would drive all the way from Cincinnati just to go here again it was that good.“
Customers` Favorites
“coffee & broccoli chedder & blueberry muffins“
Customers` Favorites
“I was having such trouble ordering online, so I called this particular store, and the manager was fantastic! He took great patience and care to explain to me exactly how to get my best deal, and offered suggestions on how I could get an even better deal! What a great customer service experience!“
Customers` Favorites
“First time at this location and found that same great flavor that only their sandwiches offer. Even though they were busy and had several carry out orders ahead of us, our food was ready in minutes. Would have been 5 stars but when I sat I found the bench was coming apart.“
Customers` Favorites
“I live closer to another Panera but worth the extra 5 min drive because the one in Englewood has superior customer service and their food is always consistent! Management is doing a great job hiring and training good employees 👏🏻“
Customers` Favorites
“I have been to this location twice this year. Both my experiences have been great. Today I tried something different, Chicken Noodle soup. It was good for most part nothing fancy or super flavorful. I really love the Broccoli Chedder soup & the BBQ Chicken sandwich. Those are my go to that I get everytime.“
Customers` Favorites
“With all due respect, this particular store needs to get its act together! It is close to my office, the food is good, and so I go there (usually carry-out) at least once a week. However, in the last month, I have had my order screwed up three times! I am certain I am not unique, so how many other orders get screwed up? In the last month, I have had to return twice, once because the baguette was not included and today, because I didn’t have salad dressing. (Because of the prior incidents, I even checked that I had the correct salad before I left the store—didn’t think I had to look to see if I had salad dressing!). The other time was when I dined in, and received the wrong salad. I didn’t complain then. I’ve been to this store many, many times in the past and have never once had an incorrect order. Three times in a month—I would have to point my finger at management for lack of training, lack of quality control, or perhaps other issues. I have to wonder how many other customers have had issues with their orders, didn’t complain, and won’t be coming back.“
Customers` Favorites
“{{restaurant.reviews}}“
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“The food was good, but the servers were great. VERY friendly and accommodating.
I've never been a huge fan of OG, but this property was different. I wish it wasn't so far away from home.
Kudos to the serviceing crew“