Customers` Favorites
Customers` Favorites
“The food was perfect. The restaurant & bathrooms are very clean. The customer service person who took our order was very nice & engaged in our conversation. She even came out to the dinning room to check-up on us! Over all experience was gr8!
Parking: The parking lot was clean & all the parking spaces were near an entrance.
Wheelchair accessibility: There's wheelchair accessibly by all 3 entrances.“
Customers` Favorites
“I recently ordered Popeyes' spicy chicken sandwich with extra pickles, but unfortunately, my order arrived without any pickles. Despite the initial frustration of having to return inside to address the issue, I was pleasantly surprised by the exceptional customer service provided by the employee. They swiftly remedied the situation by preparing a fresh sandwich with the requested extra pickles. This level of attentiveness and willingness to make things right truly exemplifies top-notch customer service. Though the hiccup was inconvenient, the prompt resolution left me satisfied with my Popeyes experience.“
Customers` Favorites
“I order 25 box meals and donut holes for my son's volleyball team and they loved it! The manager, Jerry, was friendly and provided the complimentary donut holes. We haven't had a bad meal or bad service.“
Customers` Favorites
“everything, too many to mention“
Customers` Favorites
“I had their fried chicken today for the first time at a picnic. It was absolutely wonderful. It wasn’t greasy or soggy It was crunchy and delicious!“
Customers` Favorites
“very clean and always fresh“
Customers` Favorites
“Building New Todd Homes in Madison Manor.Put myself on a low carb diet to lose weight, I'm not eating salads so I have to modify and sometimes remove one of the best parts of my lunch. Like today.. ? but was still great! Chicken was hot, green beans were great.Had to pass on the biscuit.Young lady in the drive thru was fast and friendly.“
Customers` Favorites
“★★★★★ Food quality★★★★★ Service★★★★☆ Ambiance★★★★★ Value★★★★★ Menu selection★★★★☆ Location/Accessibility★★★★★ Overall experienceDate visited: 11/24/2023On a crisp November day, the post-Thanksgiving air carried a sense of holiday calm as I ventured into the world of Hook Fish & Chicken, a casual dining spot that had been warmly endorsed by a former colleague and an Arab, AA, with exquisite taste. Black Friday unfolded, and amidst the aftermath of Thanksgiving closures, Hook Fish & Chicken stood as a sanctuary ready to cater to hungry souls.Around noon, I found myself at the intersection where the restaurant, snugly occupying a corner, beckoned patrons to savor its offerings. The holiday lull had subdued the usual hustle, providing a seamless parking experience in the diminutive lot that could cradle a dozen vehicles. Opting for a quiet spot, I strolled through the main entrance and was promptly greeted by two affable young ladies behind the counter, their accents hinting at Middle Eastern or South Asian roots. My predetermined order swiftly left my lips, met with the assurance that my food would be ready in a mere 10 minutes. As I awaited the unveiling of my feast, the ambiance within Hook Fish & Chicken unfolded before me. An olfactory symphony of fried goodness permeated the air. While a more robust air regulation system might be a welcome addition, the coziness of the intimate dining space compensated for any culinary-scented haze. The interior, though modest in size, exuded a certain charm. Tables were thoughtfully arranged, allowing just enough room to accommodate the hungry patrons. The kitchen, visible beyond the counter, hinted at the magic in progress. Old yet well-maintained, the ceiling and floor whispered stories of many meals shared and enjoyed. Glass panels and windows adorned the walls, inviting sunlight to grace the interior and expanding the spatial perception. Childhood nostalgia beckoned from a corner where capsule vending machines stood, a tempting journey into memories that, for this occasion, I resisted. Predictably, a few more patrons joined the fold, placing their orders as I eagerly awaited the fruition of my culinary desires. True to their word, the efficient staff presented my meal just as the aromatic crescendo reached its peak. In a paper bag, the warmth and alluring aroma of my chosen feast begged to be explored.Taking my treasures to a nearby park, I indulged in a natural setting for this gastronomic adventure. The combo, a symphony of one-piece deep-fried tilapia, five succulent shrimp, crispy deep-fried okra, and ample fries, all crowned with a complimentary Coke, unfolded before me. The unhealthy indulgence of an all-fried affair was a conscious deviation from the norm, and yet, the flavors justified the culinary transgression. The tilapia, tender and enveloped in a crispy skin, hinted at a well-seasoned preparation, inviting each bite to be savored. The shrimp, in a smaller yet equally delightful portion, left me yearning for more. The okra, encased in a delicate fried batter, offered a textural dance that complemented the earthy flavor, evoking a sense of satisfaction and warmth. The fries, though slightly underwhelming, bore witness to my delayed attention. Nonetheless, they played their part, especially when paired with the refreshing companion in the form of a Coke.Overall, the meal at Hook Fish & Chicken was nothing short of extraordinary. An ensemble of flavors, each dish a note in a symphony, left an indelible impression. A hearty recommendation extends to all seeking an indulgent experience, with a minor wish for a healthier alternative to cater to varied palates.“
Customers` Favorites
“The time of services matters at most of the area restaurants, keep in mind Cincinnati Greater area closes early, I arrived around 7pm nice time for dinner, meal was delicious and service was kind and mannerable smile as good customer service does. Saw a lady cleaning thoroughly outside and that gave a good impression on how my good was going to be. Tasted great! I trust this locations cooking.
Wheelchair accessibility: Yes“
Customers` Favorites
“Big box special. 2 pieces of chicken. I anticipated a pathetic mostly fried skin scrawny wing and drumstick ala KFC. I owe Popeyes an apology! 2 pieces. I asked for 2 breasts expecting a refusal or an upcharge. What I got were 2 big meaty pieces of chicken with no additional cost. Rounded it out with 2 regular sides and a biscuit. So good, so filling. Laissez les bons temps rouler! :)“
Customers` Favorites
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“The chicken was good. I liked the sauce it comes with.“