Customers` Favorites
“Favorite coffee house! Friendly staff, delicious drinks, and the best sweet treats! Even their apparel is awesome and super comfy!“
Customers` Favorites
“ORBC is a great place to hang out with friends, to enjoy the patio, to read a book, and to have a bigger gathering. I really love their hot chocolate. 😊❤️“
Customers` Favorites
“Highest quality coffee in Columbus,“
Customers` Favorites
“This place is a gem! There’s a lot of room, many tables, the music is soft and calming, the latte is perfect and the cinnamon roll is warm, gooey & amazing!“
Customers` Favorites
“I stopped in earlier this week for the very first time. I thought parking would be an issue but found a spot easily. The staff were very friendly and happily made some recommendations and those recommendations were delicious! Will definitely return!!“
Customers` Favorites
“Visiting from Arizona. Best meal I have had in my life. A must return to spot. Incredible doesn’t do it justice. I had the fried rice. Just go…“
Customers` Favorites
“First time ever visiting and my sister and I had a great time! We both had iced Spicy Cats (chai latte) which were great, and the overall experience was really enjoyable. The cat lounge was clean and spacious for cats and visitors, and the staff present were very kind and friendly. It’s very obvious that the people here understand and respect cats, and most importantly, they CARE about them!! Thanks so much for a wonderful visit!“
“The best coffee, baked goods, açaí bowls, and atmosphere around! Love their Garden latte, Chai latte, lemon tumeric scones, and açaí. Can’t wait to try all of the menu items. The charm of the historic building is maintained and updated to feel like a fun and joyful place you will want to linger in. We will be regulars! 💛🌼“
“I wondered why there is always a line of cars for this place. I mean it's coffee. How much better could it be than anywhere else? Well, the coffee is absolutely delicious!
Update: the coffee is good but I've been in line now for 15 minutes. That is not acceptable.“
Customers` Favorites
“I love Kitties. I am so happy they are in our neighborhood. The coffee is excellent. They have matcha which is excellent and the baked goods are so incredibly delicious. The only problem is they are really really good. I will buy a delicious scone with the idea of sharing it and I ALWAYS eat the whole thing. It's like I can't stop it is so good. Everyone is nice and helpful and the food and beverages are spectacular.“
Customers` Favorites
“Came across one of the nicest and most wonderful people. handling the counter at this Starbucks..
Customer service is 200 out of 100...
and Thank u starbucks. who gets such wonderful people to handle thier stores and customers...“
Customers` Favorites
“I need to give a HUGE shoutout to Seven. I was having a pretty rough day and Seven gifted me this SWEET 💚 Bracelet. 💕 Jenna was also SO sweet bc there was a misunderstanding with my order and she was so quick to refund me after I explained a little bit of why my day was so 💩 .
Corporate: This staff deserve a raise💐
03/08/26: This INTERNATIONAL Womens Month PLEASE support and TIP AS WELL AS YOU CAN. The ❣️Joy❣️ this team gives me all the days I visit are truly the closest thing to 🌈 on a 🌧️ day✌🏾“
“Beautiful space, friendly staff! Delicious drinks“
Customers` Favorites
“Mom and I stopped by for an impromptu coffee at the Lewis Center location. Had the best Yemeni coffee with cream and cardamom. The pistachio milk cake was delicious. Wonderful customer service and atmosphere. Imen and her sister were a delight . They were so sweet and informative. Looking forward to trying our honeycomb bread, saved it for later. Hope to see you at the Columbus Coffee Festival 🤗 If you have not tried this place , I recommend 1000%. Oh and btw for the review claiming racism against white folks , we are “white “ . Had no bearing on the service . They were excellent!“
Customers` Favorites
“🎉🍓 Celebrating another year of life with something sweet!
Today we blew out the candles with a delicious strawberry birthday cake from Paris Baguette, and it was simply perfect. 🎂✨
The sponge cake was incredibly soft, the cream was light, and the fresh strawberries gave it that perfect balance between sweet and refreshing. Every bite tasted like a celebration.
If you're looking for a beautiful, elegant, and truly delicious cake for a birthday, this was definitely a great choice. 💕
Cheers to another year filled with special moments, laughter, and great desserts! 🥳🍰“
Customers` Favorites
“I love this place! So good!“
Customers` Favorites
“I was out Christmas shopping and decided to get a delicious treat. The batista was SO incredibly friendly! She helped me pick just the right drink! It is the most DELICIOUS pumpkin spice latte that I have ever had - and I've had a lot! The store was very clean as well. Just a wonderful experience. Thank you!“
Customers` Favorites
“I love the baristas at this Starbucks. They are kind and welcoming. This is my favorite venue. Drinks are delicious! A few of the sweet baristas are Kelsey, Daniela, Erin, Gi Gi, but 'all' of them are a joy. The manager is Dylan and he is exceptionally nice always. The baristas 'always' make my customized drink right. They seem like family. Let's be especially respectful and kind to them. Their demeanor remains the same even when they are rushed and extremely busy. It's a joy to see them.“
Customers` Favorites
“Mom and I went for lunch yesterday and both ended up having breakfast! She got the buttermilk pancakes and I ordered the special pumpkin pancakes with cinnamon butter and tres leches drizzle. Mom loved hers and my was fabulous. I also had two links of sausage that were better than your usual mass made, which made me wonder if they get it directly from a butcher. The iced tea was also fresh and good.“
Customers` Favorites
“We had a great time. Beautiful location, excellent coffee, seriously delicious food, friendly staff. We’re here from Wheeling,WV, but will DEFINITELY make the trip back!“
“ORBC is a great place to hang out with friends, to enjoy the patio, to read a book, and to have a bigger gathering. I really love their hot chocolate. 😊❤️“
Customers` Favorites
“The egg sandwich is truly amazing. Perfect!!!“
“Baristas were all so kind this morning! Truly, all three of them could not be sweeter and made my bday girl the perfect Vanilla Iced Matcha to start the day! Thanks so much!!“
Customers` Favorites
“Second time here and there will be a third, I promise you that. The customer service is above and beyond, like nothing you’ve ever seen before, they are super friendly and treat you like you’re a guest in their home. They have a question of the day you answer it and the answer and table number is called out and that’s when you know your order is ready. They make it fun! Their cinnamon biscuits are out of this world. I’m from NJ so biscuits to me are not my thing until I had these and the Manager Mike is super cool, humble and awesome! You can tell he treats his employees with the utmost respect because every single employee was amazing, friendly, down to earth it was a wonderful start of our day!“
Customers` Favorites
“Thank you to Tim Horton's Westerville location for your generosity in providing some hot coffee to keep us warm while we decorated the house of a person in need. Your team's willingness to help out in small ways is appreciated beyond our words of thanks today.“
Customers` Favorites
“Family owned and top notch every time! Always 10/10“
Customers` Favorites
“We had a large group (10 people) go in for brunch today. I rarely leave my house due to health reasons. This was a very lovely, relaxing time. The food was delicious and service was great. Thank you very much!“
Customers` Favorites
“This has to be the most amazing coffee I’ve ever had. A friendly environment, great food and excellent service. I’d recommend this place to everyone!!!!“
Customers` Favorites
“1-10-24, Wednesday night, 20 minutes to close. I creep in with a guilty feeling, knowing I'm potentially that last minute customer who upends the pre-close cleaning routine...But...The young lady behind the counter was bright eyed and cheerful. I needed some help deciding, she offered the perfect solution: not a bit inconvenienced by me, had it ready in 3 seconds without batting an eye and wished me a good evening. I am so touched and impressed. Thank you for making customer service GOOD. I appreciate you. You made my night.“
Customers` Favorites
“The staff at St Ann’s ER was beyond grateful of the support during this time! The coffee donation was great! Everyone was ecstatic because all of the local Starbucks are closed ❤️❤️❤️“
“Love visiting a local tea store when traveling and the Blue Turtle did not disappoint! The owner is extremely welcoming and the store was very well organized! They have a great tea selection and prices were reasonable! Highly recommend!“
Customers` Favorites
“Pretty loud guests. I felt like I should move to some people's tables since I was a part of their conversations. It was like a competition on who could talk louder by a few. Great, prompt service. Employees were extremely nice and accommodating. Fairly clean restrooms. Limited parking.“
Customers` Favorites
“So good! Caramel crunch frappe chino!“
“I love coming here! The morning staff is always so friendly. My only complaint would be the fact that the entire store starts to smell like cigarettes closer to the evening, even my clothes smell like it when I leave. It’s a little nauseating to sit in there with that smell. Otherwise, I always get my food and drinks really fast and it’s a nice environment to study in!“
Customers` Favorites
“Huge fan... have been since the get go.“
“Thanks for your help Ian. RIDEhome will be my go-to shop going forward!“
Customers` Favorites
“I had one of the best experiences at Starbucks last Thursday. From the moment I walked in, I was warmly greeted and guided toward the perfect drink choice. The barista even offered me the option of enjoying my food and drink on a plate and in a mug, which gave the whole visit a cozy, café-like feel rather than just grabbing something to go.
At first, I stood by the counter waiting for my order, but the partner kindly encouraged me to relax instead of standing there. A gentleman then brought my food out to me on a plate, and the barista who made my drink served it in a large mug. Both were absolutely delicious, and the thoughtful service truly elevated the experience.
It was by far the best experience I’ve ever had at a Starbucks.“
Customers` Favorites
“They were able to correct the mistep of the Hamilton Road location and didn't even charge me even though it was another Dunkin that messed up! Great people and they really deserve a pay raise and perhaps they should train other Dunkins on Customer Service!!“
Customers` Favorites
“I buy donuts for a retail store & it's morning meeting. Every time I am in this location, the staff are always very friendly and super nice. It is always clean and inviting. The food is fresh and they take care when I have a large order to make sure everything is packaged nicely so it gets back to the store safely. The store manager is very personable & takes pride in her store.“
Customers` Favorites
“It’s Starbuck’s! Need I say more? Fabulousness all the way!“
“I need to take a moment to shout out not only next level service, but what I consider astounding integrity. Let’s unpack my latest experience at Starbucks… I drove to my New Albany Starbucks across from Torchys Tacos, and got in the drive thru line. I was greeted quickly, drive thru was moving smoothly, the voice over the system was kind and patient (I believe this is the same gentleman who handled my transaction at the window). I placed the order, (which I go get for my wife, so I have no clue what it is supposed to look like week to week FYI) and drove to the window. A pleasant, and efficient young man named Nero, (Bill/Billy) handed me my (my wife’s) drink, and I gladly accepted the offered straw and went to pay. Within seconds of placing my cup in the holder, Nero said “wait, please let me see that drink.” I obliged, thinking maybe it got mixed up with another drink, but instead I heard Nero say: “They did not add the cold foam on top.” Mind you here is the order I am asked to go get:
“Venti iced blonde shaken espresso with no classic, 3 pumps white mocha, line the cup with caramel, and salted Carmel cold foam on top :) thank you!!!“
Not exactly the simplest order I’ve been tasked with.. and this young man not only noticed that SMALL detail, he stopped me, took the drink back, FIXED THE DRINK HIMSELF, and handed me the completed beverage. I want to point out that yes it’s amazing service, but looking deeper that’s INTEGRITY. The fact he noticed proves he has incredible attention to detail, on a Sunday at 11:30am no less. It shows integrity in the fact he did not let someone else’s mistake go unfixed, and he had no obligation to interrupt work flow to fix a drink he was not the one to make incorrectly. The time it took to write this dissertation is the smallest token of my appreciation I can offer, for Nero taking the time to, and I quote.. make “the best coffee I have ever had from Starbucks in my life!!” - which is no small compliment. Keep up the amazing work, keep this young man in your sights leadership, if you don’t make ways for him, someone else might. I’ll be back with my business card soon Nero. Thank you again for the incredible experience, and inherent integrity, your parents did well.“
Customers` Favorites
“I've been to this location twice in the last week & I have to say how amazing Crystal (in the drive-thru) is! She has been so up-beat & friendly both times, that it makes me want to stop here when I'm having a rough morning! Thanks, Crystal!“
Customers` Favorites
“Today while I was in the drive thru line and had already ordered, my 4 y.o. threw up violently in the car. I pulled out of line and called into the store to tell them why I was no longer in line. They still brought my drink out, told me not to worry about it, and she said, "I hope your day gets better."So sweet and excellent customer service. The coffee was exactly what I needed after the clean up was done too!“
Customers` Favorites
“Not happy with the Starbucks here They were out of everything“
“I have lived in New Albany for a year and a half, and I have stopped at this Starbucks while shopping in Kroger and today was the best one yet. I met Sandy and a pleasure it was to chat with her while she made my drink. She is just a sweetheart. Thanks for the pick me upper Sandy, because are by far the nicest person I have met in New Albany.“
“❤️ The Spring Yellow Cup!!!! It made my smoked butterscotch taste even better!“
“Every day I go in there and get me A
Hot mocha latte not always the same but still and a cream cheese Danish, there is only one chick there that always make my drink and make my food outside of that great customer service well polite. Always real nice to me And I really appreciate that, and that's what keeps me coming back.“
Customers` Favorites
“The female at the cashier this morning was super friendly .. give her a raise (red hair, freckles, blue eyes) lol. I wish I would of remembered her name.“
Customers` Favorites
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“Best coffee I've ever experienced. We need to get this on all supermarket shelves, and create Backroom coffee shops everywhere. I'm a true fan of the flavor.“