Customers` Favorites
Customers` Favorites
“A wonderful first experience today (10.12.25). I asked for a cold brew recommendation and was treated to an apple pie creation that was delicious. Great staff, great atmosphere. I’m looking forward to my next visit.“
Customers` Favorites
“The 2 boys on Sunday did a great job take my order and doing cash if I could tip them I would. But my meal would be even better if the brought back the fries seasoning from the 2000’s that made everything so much better but other than that everything was great.“
Customers` Favorites
“Great pastries and coffee and atmosphere“
Customers` Favorites
“We had a great time. Beautiful location, excellent coffee, seriously delicious food, friendly staff. We’re here from Wheeling,WV, but will DEFINITELY make the trip back!“
Customers` Favorites
“Pretty loud guests. I felt like I should move to some people's tables since I was a part of their conversations. It was like a competition on who could talk louder by a few. Great, prompt service. Employees were extremely nice and accommodating. Fairly clean restrooms. Limited parking.“
Customers` Favorites
“I've been to this location twice in the last week & I have to say how amazing Crystal (in the drive-thru) is! She has been so up-beat & friendly both times, that it makes me want to stop here when I'm having a rough morning! Thanks, Crystal!“
“I have lived in New Albany for a year and a half, and I have stopped at this Starbucks while shopping in Kroger and today was the best one yet. I met Sandy and a pleasure it was to chat with her while she made my drink. She is just a sweetheart. Thanks for the pick me upper Sandy, because are by far the nicest person I have met in New Albany.“
Customers` Favorites
“They were able to correct the mistep of the Hamilton Road location and didn't even charge me even though it was another Dunkin that messed up! Great people and they really deserve a pay raise and perhaps they should train other Dunkins on Customer Service!!“
Customers` Favorites
“Today while I was in the drive thru line and had already ordered, my 4 y.o. threw up violently in the car. I pulled out of line and called into the store to tell them why I was no longer in line. They still brought my drink out, told me not to worry about it, and she said, "I hope your day gets better."So sweet and excellent customer service. The coffee was exactly what I needed after the clean up was done too!“
Customers` Favorites
“I recently moved from NC we don’t have Tim Hortons there. I went so many tim hortons here in Columbus and so far the best place is this one at New Albany. I love the people work here they’re so kind and they work fast with no mistakes to your order. Thank you guys.“
Customers` Favorites
“{{restaurant.reviews}}“
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“Came back to EDIT: Just had to shout out Peyton who works behind the counter.Every-time we are in the shop, she is so sweet and kind and always willing to help or make anything easier on the customer. Truly she has a gift for service and displays the type of customer service that is hard to find these days 😊
The coffee will be different everytime! I think it truly depends on who is working/making your drink. I’ve ordered the same drink many different times and sometimes it’s waaayyyyy too sweet, sometimes it’s good, sometimes it’s bland; orders are unpredictable which is not ideal. I usually get 1/2 pumps because a majority of the time the drinks are way too sweet.
However, the bagels are delicious! I’m pretty sure someone makes them homemade and it’s definitely one of the best bagels I’ve had :)
The atmosphere is great! Always very clean and the little house makes for a cozy feelings!“