Wendy's in Lancaster

“I took my kids here for a frosty after dinner. For the whole car ride my baby was screaming so after getting the food I pulled in to a mobile app spot to feed and calm him. Just before we were about to leave a team member with a long braid came out to check that we were ok and that we received our order. Her kindness and attentiveness made the end of the trip with a crying baby much less stressful. Thank you!“

“I tend to order pickup here and inevitably there is always something missing. You would think I'd learn to check everything before I leave, lol. Thankfully they always make it right, but it is a bother having to go back. The staff is friendly, but need to work on their greeting customers skills. I stood in line for over five minutes behind two other customers. They never acknowledged us until one of the customers asked if they were taking orders or did we need to go through the drive through.
This is still a good place to eat and, I would recommend. But if you're picking up, check your order.“