Customers` Favorites
“Great Staff pleasant energy“
Customers` Favorites
“We just randomly came across the cocoon cafe while craving for a coffee after our Costco trip. But it did not disappoint us. I got a cortado and my wife got a peach matcha latte. Both the coffees were pretty good. The ambiance was pretty nice and it looked a good place to hang. I would definitely recommend going there as we will go there again to try other seasonals.“
Customers` Favorites
“My friends and I have visited this shop a few times now, and there is a lot to like. They offer a really great menu, and we love that they are always happy to add a shot of whiskey to your coffee if you request it.
The only major downside is that their hours can be a bit unpredictable, and they do sometimes close early or without notice. If you are planning to drive a bit of a distance to get here, my advice is definitely to call them first and check if they are open—don't just rely on the hours listed online! Aside from the odd hours, it's a great spot“
Customers` Favorites
“We went for the first time today and picked up a dozen to take home. They were definitely a hit. We will be back again for sure.“
Customers` Favorites
“Love their mission and the team that works there. They foster meaningful relationships. Joseph’s own compassion for others shines through for the business. And yes, great coffee, lattes, smoothies and pastries too! Highly recommend!“
Customers` Favorites
“I tried the popular mango jasmine tea but realized jasmine wasn't for me. I was hesitant to ask for a change, but Aizi was incredibly sweet and happily swapped it for a Thai milk tea instead! Amazing customer service—Aizi is an absolute sweetheart!“
“Last Friday afternoon we took my granddaughter to the Maineville location (because it was closer) to pick out her birthday treat. It was a happy occasion so we went in friendly and left friendly but the kids working the counter... they must be bots!😅 They had an air of impatience, wouldn't look customers in eye or smile. Instead of leaving them a negative review, I decided to leave the Mason location a well deserved positive one. Mason has a smaller layout but is always somehow filled with a bigger selection than the other stores. We've always had warm and helpful customer service in the Mason location and we realized that good customer service is worth driving a little further. 💗“
Customers` Favorites
“I just wanna say how much I love this Dunkin donut location! They accidentally messed up my order this morning which really isn’t that big of a deal I didn’t have time to get it fixed because I had to go to work. I came back in the afternoon and Angela was so helpful! I was really nervous about asking to get my drink fixed after my shift so thank you!“
“Thank you to Stephanie and Josh!!! This store is amazing and you guys went out of your way to make my holiday better �“
Customers` Favorites
“Best staff EVER. Thanks for being kind to me when I’m in town.“
Customers` Favorites
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“Love the work put into caring for the cats & all, but the manager of this business is a psych0. She is a micro manager & employees end up quitting because of it. That's not fair to the cats. My neighbors daughter loved being here, but quit because of nutty manager.“