Cheesesteaks near Rocky River, OH

“Went there today at around 530 there were two young men working we ordered a Philly cheese steak and a chicken teriyaki wrap and it was amazing worth the 30 dollars we spent and great customer service from both men , we also got large fries and boy were they well worth it. Thanks will be back again.“

“I had an amazing experience at Charles Cheese Steaks! The staff was super friendly and the service was quick and attentive. They really made sure everything was just right. Highly recommend for anyone who loves great food and great service!“

“The staff here is extremely kind and accommodating. The restaurant is clean and has plenty of seating available if you want to enjoy your meal inside. The food is fresh and it is definitely one of the best cheesesteaks in town. Highly recommend the Chicken California and the Bacon 3 Cheese as must try options.“

“This is the best cheese steak I EVER had!!! ❤️❤️❤️“

“Great food! I have gotten delivery a couple of times and they were always pretty quick.
The original wings were of good quality, and the Korean bbq ones were especially good.
Ordered the Cajun fries and they were perfectly seasoned and fresh.
I have also tried the Bacon Chicken Chipotle and California Chicken subs and both were well made and very tasty. I like that they are delivered open in their boxes.“

“Love it love it love it yeah“

“One of our favorite spots to pickup food from! They are quick, consistent and always amazing. Everything is always fresh and hot, the service is friendly and it is truly one of the best Philly cheesesteaks I have ever had, even compared to many in Philly. They get the order right every single time. Highly recommend!“

“So wonderfully CLEAN!!! Great service, atmosphere and food. It’s the only Penn Station we’ll patronize. So CLEAN!!!“

“I just want to give a big thumbs 👍 up, I've been here 5-6 times and it never disappoints, Today I ordered the small original cheese steak as I was waiting on my sandwich and it was accidentally given to another customer, so they upgraded my sandwich to a large and gave me a free Fry, That's what you call great people working there and you guys didn't have to do that I understand mistakes happen, Thank you“

“First couple times at Mr Hero. Pickup up a Romanburger for a family member and the cheesesteak sub for me. Solid food. The veggied on the Romanburger were fresh and my family member loved it. The cheesesteak sub for me was great too. I like mushrooms and it had a lot of them. If you're not a mushroom fan you might have them go light on them, but I love them. The waffle fries were very good, and i liked them much better than the ones at a certain chicken chain. Note, This location is definitely setup more for takeout than dining in.“

“Charley’s Lakewood has great sandwiches, excellent wings, and the best fries! The staff is awesome and so helpful!“

“People r nice n food is great I would go here🍔🍟👍“

“the best burgers and waffle fries :)“

“Very good food and service. Patel makes sure of that.“

“Stopped for a Cheesesteak meal today, 4/22/23 around 5pm. Everything was cooked just right, and delicious. I'll certaintly be going back. Also, staff very friendly and restaurant very clean. Thanks!“

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“We ordered subs for our high school bball team. Ryan and his team went above and beyond to get our boys fed even offering early pickup before opening to get us to the game on time. The food was well prepared, packaged and delicious. Thank you for your great service and the extra goodies we can’t wait until you come to Valpo so we can visit more often!“

“great sandwiches. very nice customer service“

“very clean and good customer service“

“Always get the Philly sammich, sometimes it's better than other times, but for the most part they're consistent and one of our regular spots, the kids even like they're subs, so that's saying something because they're picky eaters! 😊 This last time, they forgot my sub, I called and they said they'd have it ready in 10 minutes and they loaded it, it was definitely one of the better subs, maybe it was because I was more hungry from the wait or the anticipation 🤷, but whatever the case, it was good. We usually get a large fry and it feeds the 4 of us well, so it's a perfect size, I'm not crazy about how they put them in a cup with napkins on top because the top layer always sticks to the napkins and they get cold quickly, so it wouldn't hurt if they actually came up with a better container to put them in, but I still order them, they remind me if fair fries! 😊“

“great food! unique recipes, Romanburger rules.“

“My 1st cheesesteak from here was 🔥🔥🔥. Double meat & all 3 cheeses was the absolute bomb. Kudos 2 Olmsted township 4 having a gr8 sandwich shop 4 the community!!!! Will definitely return 4 the cheesy goodness that is ur cheesesteak. 😁“

“The man that runs this establishment is one of the sweetest kindest men I have ever met in my life. It is one day before my pay day and i have overdraft protection that normally works. My children wanted Mr Hero and i only had 25 dollars. But i knew i get paid tomorrow so if my account goes negative it will be for less than 6 hours. Well my overdraft protection wouldn’t let the payment go through. I felt embarrassed and upset that they prepared food i couldn’t pay for. He didn’t make scene or cause a fuss. He took my 25 dollars and ask i come back and pay him tomorrow. Something most establishments wouldn’t do. I appreciate his kindness and will go in tomorrow and tip very well. Having your card declined is so embarrassing and he was so sweet about it. I will never go in anywhere thinking my bank had me covered ever again. But this was the kindest act I’ve seen in a long time.“

“I have been going to this specific location since the day it opened. It has always been a 5 star for us, quality has stayed excellent, service is exceptional and it’s the wonderful humans you have on your team that truly provide the experience-it’s what sets you apart from other establishments (the food speaks for itself-delicious!). Anywhere can offer the best food on the planet but it’s the crew who keep your doors open and Penn Station got it right! There is no big CEO or corporate. It’s just the owners and their wonderful amazing staff.

I can draw one conclusion as to why they are so invested in serving their customers in a long nutshell- when you feel valued, are paid a living wage, feel appreciated: you perform better…. as a person who’s been in the industry for way too many years, you can spot an employee that’s struggling to do their best and get through the day, versus someone who is genuinely happy to be there.

Jordan GM- shout to you!
Other GM going to Rocky River- you rock and you’ll do wonderful!
Crew- also shout out to you! Best group of peeps and they’re lucky to have you!
Penn Station owners- thank you for not being a corporate CEO person- we don’t want another McDonald’s video situation (that was embarrassing 😳)

When other restaurants continue to raise prices and reduce quality, Penn Station stands out to me as a staple in the communities in which they service. They care about their guests. They have standards and values and are willing to keep it that way.

This is a long novel of a post but this is something that makes a huge impact in this crazy world; where sometimes all we have to brighten our day in these crazy times is to go into a restaurant and sit and enjoy food- It’s become a luxury to do it and a lot of choices out there. If you want to survive as a business, follow Penn Station’s example to your community and get on board. There a lot of competition out there!

We will gladly give them money to feed us and make us walk into a positive environment as much as we can afford it!“

“If the Miz recommends it, than so do I“