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Steak 'n Shake

$ • Burgers, Fast Food

Hours:
1741 N Bechtle Ave, Springfield
(937) 325-1944

Take-Out/Delivery Options

Customers' Favorites

Steak 'n Shake Reviews

2.5 (97)

We stopped for a burger after shopping what a mistake. As soon as we'd ordered off the kiosk one of the workers announced that it would be roughly 30 minutes to get our food. There were only 2 employees scheduled to work the store and it's been that way for weeks. It took us an hour! It's not the employees fault that they are having to work this we! We're calling corporate today to complain!

We decided to go to this location bc we haven’t in a while. We had really good service. As we cashed out at the drive thru I noticed the lady who took our order, our money & made our drinks went and cooked our food also. I’m a restaurant manager and I must say that’s pretty crazy! Good job Shannon(I’m guessing from the name on my receipt.) you did awesome! Food and service was great!

Steak N Shake change how they operate and I do not like it. You order from a kiosk now and they will call out your name if your order is ready. The food is alright, but it wasn’t good at it once was. I can see how Steak N Shake is struggling. As this location is dirty inside and the floor was sticky.

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Hours

Monday 10AM - 10PM
Tuesday 10AM - 10PM
Wednesday 10AM - 10PM
Thursday 10AM - 10PM
Friday 10AM - 10PM
Saturday 10AM - 10PM
Sunday 10AM - 10PM
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