“Called In order, was told 35 minutes I arrived in 20 minutes, checked in at register, was told they didn't have an order for me, I checked my phone with restaurant number, it was correct, I redialed the number the woman answered in front of me, yes correct number a, I phoned my card service number they verified charge at this address store number. 30 mins now in the store, woman at counter rechecked area and came to the counter with a grease soiled thru bag said this bag was a remake of our order. I Took the bag and left, upon arriving my office I opted the bag to have my lunch. The food looked eaten on, and a three quarter full cup with what appeared to be a coffee with cream in a clear cup! I didn't order a drinks, maybe a comp due to the earlier mishap lost order. NOPE! This cup had coffee and some type of cleaning agent in it with something ,not grounds ,on the bottom. They it all away in fear of contamination, not stopping there again, suggest you don't either. Sorry restaurant you could have severely hurt or killed my family“
“The food was exactly how you would hope for it to be. Also shout out to whoever bagged it because they understood the assignment completely. The way it was presented was seriously impressive, it wasn't just tossed in there like most places do it was super organized and even sat the sauce cups on top of the nuggets and fries.“
“Ordered the spicy garlic parm nuggs, and medium fry.
Asked for the fry to be made fresh and they did and it was great.
The spicy garlic parm nuggs were a little heavy on the garlic so wont need to worry about any Vamps but they were spicy and good.“
“How someone handles issues says a lot about their character. Came here for lunch, and their coke machine had none of the extra flavors working. Mildly annoying, but when quick ask at the counter for vanilla coke, not only did they actually bring it out to me, they fixed the machine right then and there.
Far too often, telling staff places something is wrong gets thanked but ultimately solved much later. They took care of it RIGHT NOW, and that says something.
On top of that, the fries were fresh and the order was good.
Thank you guys for giving me some hope in fast food restaurants. You are a great example.“